# Unable to access remotely this week

**URL:** <https://forums.plex.tv/t/unable-to-access-remotely-this-week/936476>\
**Category:** Remote Access\
**Tags:** android-mobile-legacy\
**Created:** [February 18, 2026, 2:39pm UTC](https://forums.plex.tv/t/unable-to-access-remotely-this-week/936476 "2026-02-18T14:39:30Z")\
**Posts on this page:** 8\
**Page:** 1

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**Author:** ![neung1003](https://avatars.discourse-cdn.com/v4/letter/n/cc9497/32.png) [@neung1003](https://forums.plex.tv/u/neung1003)\
**Post date:** [February 18, 2026, 2:39pm UTC](https://forums.plex.tv/t/unable-to-access-remotely-this-week/936476/1 "2026-02-18T14:39:30Z")

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Server Version#:1.43.0.10492  
Player Version#:android:

This week, I cannot access remotely. I was using remote pass since last month and no problem. All network has been set and no change at all. My server is on Windows PC. Tried to remote from Android mobile. Anyone having this problem?

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**Author:** ![Keith-Andrews](https://avatars.discourse-cdn.com/v4/letter/k/c5a1d2/32.png) [@Keith-Andrews](https://forums.plex.tv/u/Keith-Andrews)\
**Post date:** [February 18, 2026, 2:45pm UTC](https://forums.plex.tv/t/unable-to-access-remotely-this-week/936476/2 "2026-02-18T14:45:53Z")

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Yes, same. Stopped getting remote access 2 weeks ago. I haven’t changed anything.

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**Author:** ![neung1003](https://avatars.discourse-cdn.com/v4/letter/n/cc9497/32.png) [@neung1003](https://forums.plex.tv/u/neung1003)\
**Post date:** [February 18, 2026, 2:59pm UTC](https://forums.plex.tv/t/unable-to-access-remotely-this-week/936476/3 "2026-02-18T14:59:11Z")

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have u contact support?

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**Author:** ![Keith-Andrews](https://avatars.discourse-cdn.com/v4/letter/k/c5a1d2/32.png) [@Keith-Andrews](https://forums.plex.tv/u/Keith-Andrews)\
**Post date:** [February 18, 2026, 3:32pm UTC](https://forums.plex.tv/t/unable-to-access-remotely-this-week/936476/4 "2026-02-18T15:32:11Z")

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Not yet. I’ve gone through all the guidance and double checked my system and can’t find anything out of place.

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**Author:** ![neung1003](https://avatars.discourse-cdn.com/v4/letter/n/cc9497/32.png) [@neung1003](https://forums.plex.tv/u/neung1003)\
**Post date:** [February 18, 2026, 3:41pm UTC](https://forums.plex.tv/t/unable-to-access-remotely-this-week/936476/5 "2026-02-18T15:41:44Z")

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let see next month. I just paused 1 month payment.

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**Author:** ![jmahaffey09](https://avatars.discourse-cdn.com/v4/letter/j/f14d63/32.png) [@jmahaffey09](https://forums.plex.tv/u/jmahaffey09)\
**Post date:** [February 18, 2026, 4:51pm UTC](https://forums.plex.tv/t/unable-to-access-remotely-this-week/936476/6 "2026-02-18T16:51:21Z")

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Same issue. Appears to only affect Android apk on a Samsung Galaxy, but web client works.

iOS app works and LG TV works. Samsung TV fails.

Logs just say “Fetch timeout GET ….”

No other info. No issues connecting remotely to a friends server.

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**Author:** ![neung1003](https://avatars.discourse-cdn.com/v4/letter/n/cc9497/32.png) [@neung1003](https://forums.plex.tv/u/neung1003)\
**Post date:** [February 19, 2026, 3:18pm UTC](https://forums.plex.tv/t/unable-to-access-remotely-this-week/936476/7 "2026-02-19T15:18:59Z")

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I just moved to Emby.. bye bye Plex

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [May 20, 2026, 3:19pm UTC](https://forums.plex.tv/t/unable-to-access-remotely-this-week/936476/8 "2026-05-20T15:19:13Z")

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