# Unable to access server .or create new one

**URL:** <https://forums.plex.tv/t/unable-to-access-server-or-create-new-one/934869>\
**Category:** Plex Media Server\
**Tags:** server-windows\
**Created:** [December 27, 2025, 8:44pm UTC](https://forums.plex.tv/t/unable-to-access-server-or-create-new-one/934869 "2025-12-27T20:44:04Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![AndyRoo98](https://avatars.discourse-cdn.com/v4/letter/a/d9b06d/32.png) [@AndyRoo98](https://forums.plex.tv/u/AndyRoo98)\
**Post date:** [December 27, 2025, 8:44pm UTC](https://forums.plex.tv/t/unable-to-access-server-or-create-new-one/934869/1 "2025-12-27T20:44:04Z")

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Server Version#:1.42.2.10156

System: Win 11 PC  
Running Locally and never accessed remotely

So one day I was unable to access my Plex Server so I deleted and reinstalled the app and was still not able to access (this has worked in the past). I have tried what I have found online such as amending the PlexClaim Token in reg edit.

Generating a new Claim token and running the command $PLEX\_CLAIM=“CLAME\_CODE” and still nothing

Deleted Registry Key  
Deleted Local App Data  
Deleted folder in Program files

Reinstalled but nothing seems to work

When I right click the plex icon and Click Open Plex it is stuck on Getting Ready ([http://127.0.0.1:32400/myplex/launch?X-Plex-Token=local-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx](http://127.0.0.1:32400/myplex/launch?X-Plex-Token=local-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx)) removed characters

When I open [http://127.0.0.1:32400/web](http://127.0.0.1:32400/web) in a private window I get Not authorized You do not have access to this server.

When I access [http://xxx.xxx.x.xxx:32400/web](http://xxx.xxx.x.xxx:32400/web) (my ip) I also get Not authorized You do not have access to this server.

If I access [http://127.0.0.1:32400/web/index.html#!/](http://127.0.0.1:32400/web/index.html#!/) it says Add your media to Plex (as if I dont have it installed

I have also tried [You need to reclaim your server, but don’t dare to touch the Windows Registry - General Discussions / Tips, Tricks & How-Tos - Plex Forum](https://forums.plex.tv/t/you-need-to-reclaim-your-server-but-dont-dare-to-touch-the-windows-registry/809720)

I am not bothered if I cannot access / reclaim the same server I just want to be able to set up a new one on the same PC 🙂

Any help would be appreciated.

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [March 27, 2026, 8:44pm UTC](https://forums.plex.tv/t/unable-to-access-server-or-create-new-one/934869/2 "2026-03-27T20:44:36Z")

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