# Unable to add a Linux server in Plex
**URL:** https://forums.plex.tv/t/unable-to-add-a-linux-server-in-plex/485672
**Category:** Remote Access
**Tags:** server-linux
**Created:** [November 4, 2019, 2:41pm UTC](https://forums.plex.tv/t/unable-to-add-a-linux-server-in-plex/485672 "2019-11-04T14:41:00Z")
**Posts on this page:** 5
**Page:** 1
### Author:  [@filister](https://forums.plex.tv/u/filister)
#### Post date: [November 4, 2019, 2:41pm UTC](https://forums.plex.tv/t/unable-to-add-a-linux-server-in-plex/485672/1 "2019-11-04T14:41:01Z")
Server Version#: Ubuntu 18.04.03 LTS
Player Version#: 1.18.1.1973
I have installed the plexmediaserver on a Ubuntu cloud VM and tried to add the new server to Plex by navigating to http://public\_ip:32400/web but when I go there it just says “No soup for you!” so I cannot start the initial server configuration and add some libraries. The plexmediaserver is loaded and active but I have also tried to restart it just in case. I have also tried to start this process from the [app.plex.tv](http://app.plex.tv) but again no success by adding the server to my Plex account. I have checked the log files and there also seems not to have anything worrying. I am running on this server in parallel Wireguard and Pi-Hole so I was thinking that this might be the problem. The server is also listening on port 32400. Any ideas what additionally I should check?
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### Author:  [@blim5001](https://forums.plex.tv/u/blim5001)
#### Post date: [November 4, 2019, 2:44pm UTC](https://forums.plex.tv/t/unable-to-add-a-linux-server-in-plex/485672/2 "2019-11-04T14:44:21Z")
Pretty sure you will need to use/create a ssh tunnel to your VM for the initial setup
See: [https://support.plex.tv/articles/200288586-installation/](https://support.plex.tv/articles/200288586-installation/)
The section: **On a Different Network**
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### Author:  [@filister](https://forums.plex.tv/u/filister)
#### Post date: [November 4, 2019, 2:58pm UTC](https://forums.plex.tv/t/unable-to-add-a-linux-server-in-plex/485672/3 "2019-11-04T14:58:44Z")
I confirm that if I ssh to the server with local port forwarding enabled I was able to add it to Plex and but for some reason I am unable to add the library using [http://localhost:32400/web](http://localhost:32400/web) so I needed to navigate to [https://app.plex.tv](https://app.plex.tv) in order to do it. I am also having a problem with the remote access to my server.
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### Author:  [@blim5001](https://forums.plex.tv/u/blim5001)
#### Post date: [November 4, 2019, 3:04pm UTC](https://forums.plex.tv/t/unable-to-add-a-linux-server-in-plex/485672/4 "2019-11-04T15:04:19Z")
afaik, you only need the ssh tunnel for the initial setup, once you have claimed the server you can shutdown the tunnel.
You ‘should’ then be able to access it via [http://ipadress:32400](http://ipadress:32400)
although [app.plex.tv](http://app.plex.tv) is probably the prefered way of accessing it as this tends to be newer than the version that comes with PMS
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### Author:  [@system](https://forums.plex.tv/u/system)
#### Post date: [February 2, 2020, 2:41pm UTC](https://forums.plex.tv/t/unable-to-add-a-linux-server-in-plex/485672/8 "2020-02-02T14:41:05Z")
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