# Unable to add users to library

**URL:** https://forums.plex.tv/t/unable-to-add-users-to-library/849794
**Category:** Plex Media Server
**Tags:** granting-access
**Created:** [August 7, 2023, 5:47pm UTC](https://forums.plex.tv/t/unable-to-add-users-to-library/849794 "2023-08-07T17:47:55Z")
**Posts on this page:** 12
**Page:** 1

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### Author: ![bdrumm](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/bdrumm/32/86461_2.png) [@bdrumm](https://forums.plex.tv/u/bdrumm)
#### Post date: [August 7, 2023, 5:47pm UTC](https://forums.plex.tv/t/unable-to-add-users-to-library/849794/1 "2023-08-07T17:47:55Z")

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I have been unable to add new users to my library. Please assist with this!

The error I am getting when I check the box for the library and click save:  
`Request failed with status code 422`

I am running: **1.32.5.7210**

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### Author: ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)
#### Post date: [August 7, 2023, 5:53pm UTC](https://forums.plex.tv/t/unable-to-add-users-to-library/849794/2 "2023-08-07T17:53:33Z")

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Check the number of sharees. You are only allowed to share with 100 other users.

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### Author: ![bdrumm](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/bdrumm/32/86461_2.png) [@bdrumm](https://forums.plex.tv/u/bdrumm)
#### Post date: [August 7, 2023, 6:22pm UTC](https://forums.plex.tv/t/unable-to-add-users-to-library/849794/3 "2023-08-07T18:22:09Z")

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Is there any easy way to query the API for this info?

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### Author: ![bdrumm](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/bdrumm/32/86461_2.png) [@bdrumm](https://forums.plex.tv/u/bdrumm)
#### Post date: [August 7, 2023, 6:23pm UTC](https://forums.plex.tv/t/unable-to-add-users-to-library/849794/4 "2023-08-07T18:23:56Z")

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That was the problem, too many users. Will need to clean it up.

Kinda sucks that the limit is 100 users…

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### Author: ![bdrumm](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/bdrumm/32/86461_2.png) [@bdrumm](https://forums.plex.tv/u/bdrumm)
#### Post date: [August 7, 2023, 6:45pm UTC](https://forums.plex.tv/t/unable-to-add-users-to-library/849794/5 "2023-08-07T18:45:35Z")

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This is some PowerShell I wrote to gather the User Count:  
[Gather a list of Usernames and Emails for all users. (github.com)](https://gist.github.com/blakedrumm/025596724dd125e92979a53ccac3d1c9)

Hope this helps someone! 🤓

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### Author: ![ArnaudLechevalier](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/arnaudlechevalier/32/185335_2.png) [@ArnaudLechevalier](https://forums.plex.tv/u/ArnaudLechevalier)
#### Post date: [August 27, 2023, 7:20am UTC](https://forums.plex.tv/t/unable-to-add-users-to-library/849794/6 "2023-08-27T07:20:34Z")

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Hi,  
I have the same issue (422) but only 11 shared friends.  
Any idea ?

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### Author: ![vwgo](https://avatars.discourse-cdn.com/v4/letter/v/a183cd/32.png) [@vwgo](https://forums.plex.tv/u/vwgo)
#### Post date: [September 17, 2023, 1:57am UTC](https://forums.plex.tv/t/unable-to-add-users-to-library/849794/7 "2023-09-17T01:57:31Z")

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I too am getting the 422 code and I only have 4 shared friends. What do I need to do to fix?? My Plex is up to date on updates.

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### Author: ![BTF1984](https://avatars.discourse-cdn.com/v4/letter/b/8e7dd6/32.png) [@BTF1984](https://forums.plex.tv/u/BTF1984)
#### Post date: [October 26, 2023, 1:30am UTC](https://forums.plex.tv/t/unable-to-add-users-to-library/849794/8 "2023-10-26T01:30:51Z")

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Did u ever figure this out ? Having the same problem.

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### Author: ![NajSinger](https://avatars.discourse-cdn.com/v4/letter/n/b38774/32.png) [@NajSinger](https://forums.plex.tv/u/NajSinger)
#### Post date: [December 20, 2023, 2:07am UTC](https://forums.plex.tv/t/unable-to-add-users-to-library/849794/9 "2023-12-20T02:07:13Z")

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Having same issue

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### Author: ![what4up](https://avatars.discourse-cdn.com/v4/letter/w/c37758/32.png) [@what4up](https://forums.plex.tv/u/what4up)
#### Post date: [March 1, 2024, 8:01am UTC](https://forums.plex.tv/t/unable-to-add-users-to-library/849794/10 "2024-03-01T08:01:39Z")

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I have the same problem, with only one friend.

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### Author: ![drlawler\_mac.com](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/drlawler_mac.com/32/319021_2.png) [@drlawler\_mac.com](https://forums.plex.tv/u/drlawler_mac.com)
#### Post date: [March 29, 2024, 1:50am UTC](https://forums.plex.tv/t/unable-to-add-users-to-library/849794/11 "2024-03-29T01:50:24Z")

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Same problem.  
Only 15 users including me.  
The last successful user was added about a year ago 🤔  
Introduced bug?

I think there are enough reports of this problem now (that are not exceeding user limits) to warrant some attention from Plex developers. Please help. 🙏

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### Author: ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)
#### Post date: [June 27, 2024, 1:51am UTC](https://forums.plex.tv/t/unable-to-add-users-to-library/849794/12 "2024-06-27T01:51:11Z")

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