# Unable to allow notifications **URL:** \ **Category:** Player Betas\ **Tags:** ios-beta\ **Created:** [August 2, 2019, 1:53pm UTC](https://forums.plex.tv/t/unable-to-allow-notifications/440797 "2019-08-02T13:53:26Z")\ **Posts on this page:** 12\ **Page:** 1
**Author:** ![novale](https://avatars.discourse-cdn.com/v4/letter/n/b3f665/32.png) [@novale](https://forums.plex.tv/u/novale)\ **Post date:** [August 2, 2019, 1:53pm UTC](https://forums.plex.tv/t/unable-to-allow-notifications/440797/1 "2019-08-02T13:53:26Z")
Plex iOS Beta App Version: 6.0 Build: 17939 After reinstalling the Plex Beta app and signing in I was not promoted to allow notifications. However, when I switched to a different app and then went back to Plex I had to input my pin (I hadn’t changed the settings to my liking yet) there was a slight delay before the pop up popped up and I had already tapped elsewhere. This inevitably closed the pop up immediately and now when I go to the notification settings within the app and it only has an option for “Open Device Settings.” So I have no way of having the app request permission to allow notifications. The Plex app also does not show up in the iOS Notifications settings. ---
**Author:** ![DaveBinM](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/davebinm/32/9984_2.png) [@DaveBinM](https://forums.plex.tv/u/DaveBinM)\ **Post date:** [August 7, 2019, 3:32am UTC](https://forums.plex.tv/t/unable-to-allow-notifications/440797/2 "2019-08-07T03:32:51Z")
Please try removing the Plex apps from your phone, rebooting it, and reinstalling. ---
**Author:** ![novale](https://avatars.discourse-cdn.com/v4/letter/n/b3f665/32.png) [@novale](https://forums.plex.tv/u/novale)\ **Post date:** [August 7, 2019, 3:58am UTC](https://forums.plex.tv/t/unable-to-allow-notifications/440797/3 "2019-08-07T03:58:25Z")
So does that response mean we can expect that issue to not be fixed or changed? The reason I ask is if someone doesn’t want to allow notifications right now but would like to enable them later is the solution for them to uninstall and then reinstall? As of right now there is no way to retroactively have the app request permission to utilize notifications. ---
**Author:** ![DaveBinM](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/davebinm/32/9984_2.png) [@DaveBinM](https://forums.plex.tv/u/DaveBinM)\ **Post date:** [August 7, 2019, 4:04am UTC](https://forums.plex.tv/t/unable-to-allow-notifications/440797/4 "2019-08-07T04:04:01Z")
I can’t speak to that, I’m afraid. I was just trying to help solve your issue. 😅 ---
**Author:** ![NewPlaza](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/newplaza/32/128634_2.png) [@NewPlaza](https://forums.plex.tv/u/NewPlaza)\ **Post date:** [August 7, 2019, 4:11am UTC](https://forums.plex.tv/t/unable-to-allow-notifications/440797/5 "2019-08-07T04:11:51Z")
> [@novale](#): > > So does that response mean we can expect that issue to not be fixed or changed? I doubt it cause no one asked for logs and are not attempting to reproduce. The issue could be specific to you and your phone. The response you received(which is awesome btw) is one of the oldest answers for programs/apps. For electronics its power off/power on. ---
**Author:** ![novale](https://avatars.discourse-cdn.com/v4/letter/n/b3f665/32.png) [@novale](https://forums.plex.tv/u/novale)\ **Post date:** [August 7, 2019, 4:19am UTC](https://forums.plex.tv/t/unable-to-allow-notifications/440797/6 "2019-08-07T04:19:32Z")
@DaveBinM I truly appreciate your willingness to help. Being that I’m using the Beta version of the app I was simply providing feedback to a potential unforeseen issue. @NewPlaza 😂 I love that answer. It reminds me of IT Crowd, “Have you tried turning it off and on again?!” ---
**Author:** ![NewPlaza](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/newplaza/32/128634_2.png) [@NewPlaza](https://forums.plex.tv/u/NewPlaza)\ **Post date:** [August 7, 2019, 4:23am UTC](https://forums.plex.tv/t/unable-to-allow-notifications/440797/7 "2019-08-07T04:23:20Z")
> [@novale](#): > > I love that answer. It reminds me of IT Crowd, “Have you tried turning it off and on again?!” Yeah… Funny just got a text from my mother screaming she can’t make/receive any calls. I was like, “Have you tried turning it off and on again?!”. She called 2 minutes later thanking me. ---
**Author:** ![novale](https://avatars.discourse-cdn.com/v4/letter/n/b3f665/32.png) [@novale](https://forums.plex.tv/u/novale)\ **Post date:** [August 7, 2019, 4:25am UTC](https://forums.plex.tv/t/unable-to-allow-notifications/440797/8 "2019-08-07T04:25:18Z")
@DaveBinM Is there a specific way I should report issues I encounter with the Plex iOS beta app? I definitely don’t want to be spamming the forums without the required information or improper titles. ---
**Author:** ![DaveBinM](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/davebinm/32/9984_2.png) [@DaveBinM](https://forums.plex.tv/u/DaveBinM)\ **Post date:** [August 7, 2019, 4:26am UTC](https://forums.plex.tv/t/unable-to-allow-notifications/440797/9 "2019-08-07T04:26:48Z")
Include the app version number, and iOS version, and steps to reproduce 🙂 ---
**Author:** ![novale](https://avatars.discourse-cdn.com/v4/letter/n/b3f665/32.png) [@novale](https://forums.plex.tv/u/novale)\ **Post date:** [August 7, 2019, 4:28am UTC](https://forums.plex.tv/t/unable-to-allow-notifications/440797/10 "2019-08-07T04:28:15Z")
Perfect will do ---
**Author:** ![kylo20six](https://avatars.discourse-cdn.com/v4/letter/k/3e96dc/32.png) [@kylo20six](https://forums.plex.tv/u/kylo20six)\ **Post date:** [August 18, 2019, 12:15am UTC](https://forums.plex.tv/t/unable-to-allow-notifications/440797/11 "2019-08-18T00:15:58Z")
I’m finding the same on both my iPhone and iPad so it isn’t unique to you. Think the devs have either overlooked something re notifications changes in the news iOS 13 or there is a bug in the code that deals with it. either way, the should be looking into it before iOS 13 launches ---
**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\ **Post date:** [November 16, 2019, 12:16am UTC](https://forums.plex.tv/t/unable-to-allow-notifications/440797/12 "2019-11-16T00:16:13Z")
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