"Unable to Cast" There was a problem playing this item

chromecast

#1

Getting the “Unable to Cast” error quite a lot on Chromecast 2 lately.

Here is an example of a file I was unable to play on Chromecast 2 recently. H264, 8bit, AAC Stereo.

If I force transcode (untick Direct Play or change quality to lower bitrate), the file plays fine. File also plays fine on other clients (Android, Apple TV etc)

Isn’t the whole point of Plex to determine whether a file can Direct Play, and if not, transcode it to a playable file?


#2

Bump - any info would be great


#3

Bump... Any help would be great.


#4

Would also like help with this issue


#5

Some help would be good please. Still having errors.


#6

whether a file can Direct Play, and if not, transcode it to a playable file?

Indeed, and the file details you show look good. Please can you send me a sample of the video?


#7

Have you guys tried deleting your Codec folder? I was having issues with EAC3 files on Chromecast, and deleting the Codec folder and restarting my server fixed it.