# Unable to download: Decision Error

**URL:** <https://forums.plex.tv/t/unable-to-download-decision-error/931992>\
**Category:** Plex Media Server\
**Tags:** server-linux, android-mobile\
**Created:** [September 30, 2025, 6:51pm UTC](https://forums.plex.tv/t/unable-to-download-decision-error/931992 "2025-09-30T18:51:15Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![akraut](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/akraut/32/103245_2.png) [@akraut](https://forums.plex.tv/u/akraut)\
**Post date:** [September 30, 2025, 6:51pm UTC](https://forums.plex.tv/t/unable-to-download-decision-error/931992/1 "2025-09-30T18:51:15Z")

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I keep getting a Decision Error while trying to download from my server. About 1/3 of a season of a show does this. All episodes were ripped identically, in the same session. Any ideas why this is happening?

Server Version#: 1.43.0.10162  
Player Version#: 2025.27.0 (Android)  
[Server Logs](https://gist.github.com/opie4624/5784501cb856544d655b13137d037b08)

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**Author:** ![akraut](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/akraut/32/103245_2.png) [@akraut](https://forums.plex.tv/u/akraut)\
**Post date:** [October 1, 2025, 12:59pm UTC](https://forums.plex.tv/t/unable-to-download-decision-error/931992/2 "2025-10-01T12:59:15Z")

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Digging into this a bit more on my own, I see a few things that stand out: `Direct Play is disabled` which is enabled on my client.

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**Author:** ![shackrock](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/shackrock/32/82633_2.png) [@shackrock](https://forums.plex.tv/u/shackrock)\
**Post date:** [November 15, 2025, 7:41pm UTC](https://forums.plex.tv/t/unable-to-download-decision-error/931992/3 "2025-11-15T19:41:17Z")

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Same issue for me, and reported in many other places in the foum, and nobody has advised on a true fix from plex or otherwise. It’s been months.

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [February 13, 2026, 7:41pm UTC](https://forums.plex.tv/t/unable-to-download-decision-error/931992/4 "2026-02-13T19:41:41Z")

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