# Unable to edit Libraries

**URL:** <https://forums.plex.tv/t/unable-to-edit-libraries/885321>\
**Category:** Plex Media Server\
**Tags:** server-windows\
**Created:** [August 15, 2024, 11:40am UTC](https://forums.plex.tv/t/unable-to-edit-libraries/885321 "2024-08-15T11:40:18Z")\
**Posts on this page:** 11\
**Page:** 1

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**Author:** ![thomasho78](https://avatars.discourse-cdn.com/v4/letter/t/958977/32.png) [@thomasho78](https://forums.plex.tv/u/thomasho78)\
**Post date:** [August 15, 2024, 11:40am UTC](https://forums.plex.tv/t/unable-to-edit-libraries/885321/1 "2024-08-15T11:40:18Z")

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Literally the same issue… my server is missing but a shared server is showing. again no settings to be able to search for library.  
Had removed parts of the registry and logged back into plex with no change.  
Is it worth a reinstall of plex and just rescan the library?

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**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\
**Post date:** [August 15, 2024, 11:47am UTC](https://forums.plex.tv/t/unable-to-edit-libraries/885321/2 "2024-08-15T11:47:29Z")

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In your case it might be something different.  
The server that’s connected to your account hasn’t been “seen” by plex.tv for 6 days now.  
So it’s either not running at all,  
or has been blocked from accessing the internet,  
or has been claimed into a completely different plex user account.

Inspect the log files of the server. After stopping and restarting it should show the used email address/user name into which a server is claimed.

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<div class="post-metadata">

**Author:** ![thomasho78](https://avatars.discourse-cdn.com/v4/letter/t/958977/32.png) [@thomasho78](https://forums.plex.tv/u/thomasho78)\
**Post date:** [August 15, 2024, 12:01pm UTC](https://forums.plex.tv/t/unable-to-edit-libraries/885321/3 "2024-08-15T12:01:09Z")

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can that be done by the webui? the server is completely gone… hard drive is still there

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<div class="post-metadata">

**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\
**Post date:** [August 15, 2024, 12:09pm UTC](https://forums.plex.tv/t/unable-to-edit-libraries/885321/4 "2024-08-15T12:09:54Z")

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No, you need to check the Plex logo icon in the Windows task tray. If it’s not there, it means the server is not running.  
In which case, try to find and start it via the Windows Start menu.

If the icon appears shortly, but vanishes immediately, it might be crashing upon startup.  
Have you ever moved the [Plex data folder](https://support.plex.tv/articles/202915258-where-is-the-plex-media-server-data-directory-located/) away from its default location? If you did, does this alternative location still exist? (It must still have the _exact_ same drive letter and folder name as it did when you moved it.)

If you never moved the location of the [plex data folder](https://support.plex.tv/articles/202915258-where-is-the-plex-media-server-data-directory-located/), try and find the [server logs](https://support.plex.tv/articles/200250417-plex-media-server-log-files/) _manually._

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<div class="post-metadata">

**Author:** ![thomasho78](https://avatars.discourse-cdn.com/v4/letter/t/958977/32.png) [@thomasho78](https://forums.plex.tv/u/thomasho78)\
**Post date:** [August 15, 2024, 12:39pm UTC](https://forums.plex.tv/t/unable-to-edit-libraries/885321/5 "2024-08-15T12:39:11Z")

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Have found the [server logs](https://support.plex.tv/articles/200250417-plex-media-server-log-files/) but it doesn’t appear to state any user. Not sure which log to look in but looking through a few there doesn’t seem to be a reference to my user name or anyone else’s.

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<div class="post-metadata">

**Author:** ![thomasho78](https://avatars.discourse-cdn.com/v4/letter/t/958977/32.png) [@thomasho78](https://forums.plex.tv/u/thomasho78)\
**Post date:** [August 15, 2024, 12:39pm UTC](https://forums.plex.tv/t/unable-to-edit-libraries/885321/6 "2024-08-15T12:39:41Z")

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plex desktop app refuses to load

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<div class="post-metadata">

**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\
**Post date:** [August 15, 2024, 12:43pm UTC](https://forums.plex.tv/t/unable-to-edit-libraries/885321/7 "2024-08-15T12:43:43Z")

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> [@thomasho78](#):
>
> Not sure which log to look in but looking through a few there doesn’t seem to be a reference to my user name or anyone else’s.

Stop and retart the Plex Media Server. After 2 – 3 minutes look in the `Plex Media Server.log` and search for the @ character.

> [@thomasho78](#):
>
> plex desktop app refuses to load

That is a wholly different issue. Let’s solve the server thing first.  
What exactly is for you the “plex desktop app”?

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<div class="post-metadata">

**Author:** ![thomasho78](https://avatars.discourse-cdn.com/v4/letter/t/958977/32.png) [@thomasho78](https://forums.plex.tv/u/thomasho78)\
**Post date:** [August 15, 2024, 12:47pm UTC](https://forums.plex.tv/t/unable-to-edit-libraries/885321/8 "2024-08-15T12:47:05Z")

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Window 10, start menu, plex media server.

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<div class="post-metadata">

**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\
**Post date:** [August 15, 2024, 1:24pm UTC](https://forums.plex.tv/t/unable-to-edit-libraries/885321/9 "2024-08-15T13:24:55Z")

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That is not the Plex desktop app. That is the server. It will only appear as an icon in the task tray. Have you looked there?  
Did you get an error message when you tried to start it?

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<div class="post-metadata">

**Author:** ![thomasho78](https://avatars.discourse-cdn.com/v4/letter/t/958977/32.png) [@thomasho78](https://forums.plex.tv/u/thomasho78)\
**Post date:** [August 31, 2024, 7:03am UTC](https://forums.plex.tv/t/unable-to-edit-libraries/885321/10 "2024-08-31T07:03:47Z")

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**Fix found by** [u/GoofyCDN72](https://www.reddit.com/user/GoofyCDN72/):

- Navigate go to c:\users%your user name%\appdata\local
- Delete the Plex and or plex media player folder
- Start Plex
- reset navigation to media folders.

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<div class="post-metadata">

**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [November 29, 2024, 7:03am UTC](https://forums.plex.tv/t/unable-to-edit-libraries/885321/11 "2024-11-29T07:03:55Z")

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