# Unable to leave / remove friends server?

**URL:** <https://forums.plex.tv/t/unable-to-leave-remove-friends-server/813504>\
**Category:** Plex Media Server\
**Tags:** plex-home\
**Created:** [October 4, 2022, 12:16am UTC](https://forums.plex.tv/t/unable-to-leave-remove-friends-server/813504 "2022-10-04T00:16:52Z")\
**Posts on this page:** 11\
**Page:** 1

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**Author:** ![bver-plex](https://avatars.discourse-cdn.com/v4/letter/b/b782af/32.png) [@bver-plex](https://forums.plex.tv/u/bver-plex)\
**Post date:** [October 4, 2022, 12:16am UTC](https://forums.plex.tv/t/unable-to-leave-remove-friends-server/813504/1 "2022-10-04T00:16:52Z")

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Server Version#: Version 1.29.0.6244  
Player Version#: N/A

I have access to two of my friends servers. One of them he took offline permanently but it still shows in my side bar. I have tried a bunch of methods suggested online but I cannot find where his server is listed in order to leave / remove it.

 ![image](https://global.discourse-cdn.com/plex/original/4X/1/c/9/1c904395cafdd31348cceb764c7c3f21a86cd562.png)

Only my local server is listed when I got to Settings \> Authorized Devices \> Servers

 ![image](https://global.discourse-cdn.com/plex/original/4X/b/c/2/bc2e33169fc52308c8a76359c9d496822a958f7a.jpeg)

or Settings \> Plex Home

 ![image](https://global.discourse-cdn.com/plex/original/4X/4/5/2/45217f56ffd68ea0575cb473551242116e153bda.jpeg)

or the sidebar in Settings

 ![image](https://global.discourse-cdn.com/plex/original/4X/e/a/8/ea87e4d47657b9b1d19e1e0586dcabfe5f38555c.png)

Another suggestion on Reddit (from a year ago) was to go to Users & Sharing but I don’t see that section. I think that’s from an older version of the UI?

Suggestions?

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<div class="post-metadata">

**Author:** ![bver-plex](https://avatars.discourse-cdn.com/v4/letter/b/b782af/32.png) [@bver-plex](https://forums.plex.tv/u/bver-plex)\
**Post date:** [October 4, 2022, 12:26am UTC](https://forums.plex.tv/t/unable-to-leave-remove-friends-server/813504/2 "2022-10-04T00:26:46Z")

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Never mind. Just found it buried deep…

Settings \> Manage Library Access \> click friends name \> under ‘You have access to’ click Edit and choose Leave Server.

 ![image](https://global.discourse-cdn.com/plex/original/4X/4/8/8/488fbb7783256b9be43d914911810ecf6eaaa9a6.jpeg)

Seems like a gap in the documentation too. This page _should_ cover it but only talks about removing a friend complete. Not a one of their servers  
[https://support.plex.tv/articles/201105738-creating-and-managing-server-shares/](https://support.plex.tv/articles/201105738-creating-and-managing-server-shares/)

Hilarious when I search google for some of the exact terms in the process it turns up literally zero results. Good luck finding this process, sheesh.

`plex "Manage Library Access" "leave server"`

 ![image](https://global.discourse-cdn.com/plex/original/4X/7/1/a/71a35baf944d21c942c5b1603ceddc06fdc04dff.png)

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**Author:** ![BigWheel](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/bigwheel/32/78783_2.png) [@BigWheel](https://forums.plex.tv/u/BigWheel)\
**Post date:** [October 4, 2022, 12:31am UTC](https://forums.plex.tv/t/unable-to-leave-remove-friends-server/813504/3 "2022-10-04T00:31:46Z")

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Generally you would click on the friend in the **Plex Home** or **Manage Library access** settings (like if you wanted to change their restrictions) then click edit on their server and then the leave server button.

Though it sounds like it may be a ghost server on their account which I can remove manually from their account if you don’t see it there,

 ![Plex](https://global.discourse-cdn.com/plex/original/4X/9/6/1/961c75ad15261ab249177ec438c4f0c48b8182b6.jpeg)

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<div class="post-metadata">

**Author:** ![bver-plex](https://avatars.discourse-cdn.com/v4/letter/b/b782af/32.png) [@bver-plex](https://forums.plex.tv/u/bver-plex)\
**Post date:** [October 4, 2022, 12:32am UTC](https://forums.plex.tv/t/unable-to-leave-remove-friends-server/813504/4 "2022-10-04T00:32:32Z")

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Can’t even give feedback. Support just leads you to the FAQ, Forums, etc. No other department for giving feedback. As a Plex Pass subscriber I’d expect to have better channels that this. Plex seriously needs some competition.

![image](https://global.discourse-cdn.com/plex/original/4X/4/2/3/42395b3bd8620babfd097559988130907243f2b0.png)

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<div class="post-metadata">

**Author:** ![BigWheel](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/bigwheel/32/78783_2.png) [@BigWheel](https://forums.plex.tv/u/BigWheel)\
**Post date:** [October 4, 2022, 12:33am UTC](https://forums.plex.tv/t/unable-to-leave-remove-friends-server/813504/5 "2022-10-04T00:33:29Z")

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> [@bver-plex](#):
>
> Can’t even give feedback.

you’re giving feedback right now

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<div class="post-metadata">

**Author:** ![bver-plex](https://avatars.discourse-cdn.com/v4/letter/b/b782af/32.png) [@bver-plex](https://forums.plex.tv/u/bver-plex)\
**Post date:** [October 4, 2022, 12:33am UTC](https://forums.plex.tv/t/unable-to-leave-remove-friends-server/813504/6 "2022-10-04T00:33:39Z")

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Yeah I found it and solved it before you replied. Why isn’t this in the help article though?

> Seems like a gap in the documentation too. This page _should_ cover it but only talks about removing a friend complete. Not a one of their servers  
> [https://support.plex.tv/articles/201105738-creating-and-managing-server-shares/](https://support.plex.tv/articles/201105738-creating-and-managing-server-shares/)

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<div class="post-metadata">

**Author:** ![BigWheel](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/bigwheel/32/78783_2.png) [@BigWheel](https://forums.plex.tv/u/BigWheel)\
**Post date:** [October 4, 2022, 12:33am UTC](https://forums.plex.tv/t/unable-to-leave-remove-friends-server/813504/7 "2022-10-04T00:33:58Z")

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> [@bver-plex](#):
>
> Why isn’t this in the help article though?

not sure, I can ask it be added.

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<div class="post-metadata">

**Author:** ![bver-plex](https://avatars.discourse-cdn.com/v4/letter/b/b782af/32.png) [@bver-plex](https://forums.plex.tv/u/bver-plex)\
**Post date:** [October 4, 2022, 12:34am UTC](https://forums.plex.tv/t/unable-to-leave-remove-friends-server/813504/8 "2022-10-04T00:34:10Z")

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Well yeah IF someone like you happens to see it, there’s no guarantee when posting on a forum.

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<div class="post-metadata">

**Author:** ![bver-plex](https://avatars.discourse-cdn.com/v4/letter/b/b782af/32.png) [@bver-plex](https://forums.plex.tv/u/bver-plex)\
**Post date:** [October 4, 2022, 12:38am UTC](https://forums.plex.tv/t/unable-to-leave-remove-friends-server/813504/9 "2022-10-04T00:38:30Z")

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I’d appreciate that.

Don’t take my comments personally BTW. They’re not directed at you specifically. I just don’t like it when companies that charge for subscriptions rely on farming the community for support for free and don’t give a direct support option.

I totally understand that having the Q&A out in the open like this helps make support issues and ultimately their answers visible to other customers, which is a good thing, but there should still be some kind of direct support channel for paying customers IMO… or at least a proper feedback mechanism straight to employees rather than relying on it maybe getting seen in an open forum.

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<div class="post-metadata">

**Author:** ![BigWheel](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/bigwheel/32/78783_2.png) [@BigWheel](https://forums.plex.tv/u/BigWheel)\
**Post date:** [October 4, 2022, 12:42am UTC](https://forums.plex.tv/t/unable-to-leave-remove-friends-server/813504/10 "2022-10-04T00:42:04Z")

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> [@bver-plex](#):
>
> Don’t take my comments personally BTW.

I assure you i don’t. No worries about expressing a constructive opinion, thanks for the feedback

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<div class="post-metadata">

**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [January 2, 2023, 12:42am UTC](https://forums.plex.tv/t/unable-to-leave-remove-friends-server/813504/11 "2023-01-02T00:42:29Z")

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