# Unable to load guide data **URL:** \ **Category:** Live TV & DVR\ **Tags:** server-docker, plex-web\ **Created:** [October 24, 2023, 9:32am UTC](https://forums.plex.tv/t/unable-to-load-guide-data/857564 "2023-10-24T09:32:28Z")\ **Posts on this page:** 4\ **Page:** 1
**Author:** ![golfguy0082](https://avatars.discourse-cdn.com/v4/letter/g/b9e5f3/32.png) [@golfguy0082](https://forums.plex.tv/u/golfguy0082)\ **Post date:** [October 24, 2023, 9:32am UTC](https://forums.plex.tv/t/unable-to-load-guide-data/857564/1 "2023-10-24T09:32:28Z")
Server Version#: 1.32.6.7557 Player Version#: 4.108.0 - Plex Web Tuner Make/Model: HDHomeRun Flex-4k Guide/Lineup name: Error Using XMLTV?: No Channel number/Name: N/A Whenever I attempt to add my hdhomerun tuner, it gets stuck on the step where it locates antenna EPG data for zip code 15090. [Server logs](https://support.plex.tv/articles/200250417-plex-media-server-log-files/) attached. ![PlexHangEPG](https://global.discourse-cdn.com/plex/original/4X/f/8/3/f83c97e85e0ffb9226e066ada6c6117891c46e68.png) [Plex Media Server Logs\_2023-10-24\_05-24-56.zip](https://forums.plex.tv/uploads/short-url/aNZmT0rdlFr3U1IlufzEXo8UeM8.zip) (1011.7 KB) ---
**Author:** ![BigWheel](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/bigwheel/32/78783_2.png) [@BigWheel](https://forums.plex.tv/u/BigWheel)\ **Post date:** [October 26, 2023, 4:57pm UTC](https://forums.plex.tv/t/unable-to-load-guide-data/857564/2 "2023-10-26T16:57:13Z")
Logs show it did find a guide but I see a websocket error afterwards. Looks like you are on docker. Is your docker using host networking? if not can you try enabling that. ( as a side note your logs also indicate you have some database corruption when it is trying to save the credit detection) ---
**Author:** ![golfguy0082](https://avatars.discourse-cdn.com/v4/letter/g/b9e5f3/32.png) [@golfguy0082](https://forums.plex.tv/u/golfguy0082)\ **Post date:** [October 27, 2023, 12:45am UTC](https://forums.plex.tv/t/unable-to-load-guide-data/857564/3 "2023-10-27T00:45:26Z")
Thank you for the reply. After putzing around with it tonight, I discovered the following: # Some Success - I was accessing my server via a custom domain [https://plex.mycustomdomain.com](https://plex.mycustomdomain.com) (not my actual domain). When accessed in that manor, I saw the behavior I described. - If accessing the server via [https://app.plex.tv](https://app.plex.tv), I was able to setup the tuner (with guide data) successfully # But Another issue When attempting to record something from the EPG guide (which does load successfully now), I see the following. I’ve attached logs for this too. ![image](https://global.discourse-cdn.com/plex/original/4X/4/6/3/46386551fb2a9aa93759efa59fbc0e219a509a99.png) This happens regardless of which URL I use to access the server. [Plex Media Server Logs\_2023-10-26\_20-36-50.zip](https://forums.plex.tv/uploads/short-url/cVU3J9TFOJPahPUciXk1SropEWS.zip) (2.8 MB) # Database corruption Do you have any suggestions on handling this type of thing? Should I delete/re-create it? # Some other notes from trying the host networking setup I tried enabling host networking, but when I do I’m not able to see the container at all: ```auto curl http://localhost:32400 curl: (7) Failed to connect to localhost port 32400 after 4 ms: Couldn't connect to server ``` The container shows as healthy in docker with the following logs ```auto * Executing task: docker logs --tail 1000 -f [s6-init] making user provided files available at /var/run/s6/etc...exited 0. [s6-init] ensuring user provided files have correct perms...exited 0. [fix-attrs.d] applying ownership & permissions fixes... [fix-attrs.d] done. [cont-init.d] executing container initialization scripts... [cont-init.d] 40-plex-first-run: executing... Plex Media Server first run setup complete [cont-init.d] 40-plex-first-run: exited 0. [cont-init.d] 45-plex-hw-transcode-and-connected-tuner: executing... [cont-init.d] 45-plex-hw-transcode-and-connected-tuner: exited 0. [cont-init.d] 50-plex-update: executing... [cont-init.d] 50-plex-update: exited 0. [cont-init.d] done. [services.d] starting services Starting Plex Media Server. [services.d] done. Critical: libusb_init failed ``` Here is the docker compose I’m using currently (since the host networking didn’t pan out) ```auto version: '3.2' services: plex: restart: always image: plexinc/pms-docker:latest pull_policy: always ports: - 32400:32400/tcp - 8324:8324/tcp - 32469:32469/tcp - 1900:1900/udp - 32410:32410/udp - 32412:32412/udp - 32413:32413/udp - 32414:32414/udp environment: HOSTNAME: "WikiK8s" TZ: "America/New_York" PLEX_CLAIM: "redacted" PLEX_UID: 501 PLEX_GID: 20 volumes: - /Volumes/USBSSD/plex/config:/config - /Volumes/USBSSD/plex/transcode/:/transcode - /Volumes/USBSSD/plex/data/:/data - /Volumes/Media/:/media ``` ---
**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\ **Post date:** [January 25, 2024, 12:46am UTC](https://forums.plex.tv/t/unable-to-load-guide-data/857564/4 "2024-01-25T00:46:04Z")
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