# Unable to Load XMLTV Data

**URL:** <https://forums.plex.tv/t/unable-to-load-xmltv-data/731494>\
**Category:** Live TV & DVR\
**Tags:** livetv-dvr, server-linux, plex-web\
**Created:** [July 24, 2021, 2:54pm UTC](https://forums.plex.tv/t/unable-to-load-xmltv-data/731494 "2021-07-24T14:54:17Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![matt\_lathrop\_org](https://avatars.discourse-cdn.com/v4/letter/m/e47c2d/32.png) [@matt\_lathrop\_org](https://forums.plex.tv/u/matt_lathrop_org)\
**Post date:** [July 24, 2021, 2:54pm UTC](https://forums.plex.tv/t/unable-to-load-xmltv-data/731494/1 "2021-07-24T14:54:17Z")

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Server Version#: 1.20.3.3483  
Player Version#: Web  
Tuner Make/Model: N/A  
Guide/Lineup name: xteve  
Using XMLTV?: Yes  
Channel number/Name:

Hello!  
I am trying to figure out why when I try to add my xmltv file I am getting an error that says:  
There was a problem fetching channel mappings. Please try again later.

I have tried using xteve’s guide: [http://my-url.com/xmltv/xteve.xml](http://my-url.com/xmltv/xteve.xml), downloading the guide using wget to a file then loading that, and directly giving the XML URL that xteve is working off of. All produce a similar 404 error in the log:

```auto
Completed: [10.0.0.32:65019] 404 GET /livetv/epg/lineupchannels?lineup=lineup%3A%2F%2Ftv.plex.providers.epg.xmltv%2Fhttp%253A%252F%252Fmy-url.com%252Fxmltv%252Fxteve.xml%23My%2520Guide (9 live) TLS GZIP 5ms 458 bytes (pipelined: 445)

```

Does anyone have any ideas?

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<div class="post-metadata">

**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [October 22, 2021, 2:55pm UTC](https://forums.plex.tv/t/unable-to-load-xmltv-data/731494/2 "2021-10-22T14:55:00Z")

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