# Unable to separate files

**URL:** <https://forums.plex.tv/t/unable-to-separate-files/848902>\
**Category:** Plex Media Server\
**Tags:** server-windows, plex-web\
**Created:** [July 30, 2023, 9:15am UTC](https://forums.plex.tv/t/unable-to-separate-files/848902 "2023-07-30T09:15:54Z")\
**Posts on this page:** 1\
**Showing post:** 10

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**Author:** ![JaysPlex](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/jaysplex/32/281767_2.png) [@JaysPlex](https://forums.plex.tv/u/JaysPlex)\
**Post date:** [July 30, 2023, 7:30pm UTC](https://forums.plex.tv/t/unable-to-separate-files/848902/10 "2023-07-30T19:30:13Z")

</div>

> [@BatChecco](#):
>
> I Puffi 2021\Season 01\I Puffi\_S01E01\_Questione di naso.mp4

Underscores can cause problems. Use nothing, a dash, or periods instead

**I Puffi (2021)\Season 01\I Puffi S01E01 Questione di naso.mp4**

> [@BatChecco](#):
>
> I Puffi 1981\Season 01\s1e1.mp4

I Puffi (1981)\Season 01\S01E01.mp4

**s1e1** ← Not supported

I would take both shows out and add the tvdb id.

[Plex dance](https://forums.plex.tv/t/the-plex-dance/197064) ← click

**I Puffi (2021) {tvdb-392426}** ← Show folder

**I Puffi (1981) {tvdb-75719}**

You can split the shows but if you have to rebuild your library or server, whatever is causing this will happen again if you don’t fix the root problem

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