Unable to start Plex on a Synology after making Permission changes

Plex Media Server Desktops & Laptops
1

Version 1.16.5.1592 on a Synology NAS

I get the error “Failed to run the Package service” when I try to start Plex.

I suspect I have messed up permissions since that was the last thing I touched.

Prior to this all was fine.

What is the best way to go about resetting my user and group permissions?

Thanks.

2

If Plex fails to start:

  1. Control Panel
  2. Shared Folders
  3. Highlight and then EDIT the Plex share
  4. Permissions tab
  5. Give user Plex Read/Write permission to the share.

If you did other permissions changes in File Station, you will need go there and give user Plex “Full Control” , being certain to Apply to this folder, sub-folders and files.

After this is done, Plex will be able to start.

If none of this makes sense, please tell me what you did in User and Groups?

3

I followed one of your FAQ notes…uninstall, delete plex user, reinstall. And all is well. Thanks for all the effort you put into this forum.

4

Good, got you working.

Deleting user Plex and then re-installing triggers the installer to go looking and then verify everything it finds is owned by the new username plex.

I’m glad it worked for you.

Thanks, I do what I can. Glad it helped you.

5

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