# Unable to view shared single item(s)

**URL:** <https://forums.plex.tv/t/unable-to-view-shared-single-item-s/939195>\
**Category:** Plex Media Server\
**Tags:** server-windows, granting-access\
**Created:** [May 27, 2026, 4:17am UTC](https://forums.plex.tv/t/unable-to-view-shared-single-item-s/939195 "2026-05-27T04:17:05Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![JerrKo](https://avatars.discourse-cdn.com/v4/letter/j/c2a13f/32.png) [@JerrKo](https://forums.plex.tv/u/JerrKo)\
**Post date:** [May 27, 2026, 4:17am UTC](https://forums.plex.tv/t/unable-to-view-shared-single-item-s/939195/1 "2026-05-27T04:17:05Z")

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I have a Family Movies library setup for titles that I do not put any restrictions on. My 10 year old has her own Plex ID with access to this library. All is good.

Now, I want to share selected titles with her from my general Movies library without giving access to this entire library (even with restrictions). I have tried the [Grant Access method](https://support.plex.tv/articles/shared-media/) and the Labels method, but neither has worked to give her the ability to see these additional titles.

I do have restrictions setup on her account to allow only G, PG and PG-13. All of the movies I am trying to share are within this list.

Any suggestions of what I may be missing here?

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**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\
**Post date:** [May 27, 2026, 6:43am UTC](https://forums.plex.tv/t/unable-to-view-shared-single-item-s/939195/2 "2026-05-27T06:43:53Z")

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See [Block TV-MA for child account, except 1 show - #3 by OttoKerner](https://forums.plex.tv/t/block-tv-ma-for-child-account-except-1-show/936546/3)

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**Author:** ![JerrKo](https://avatars.discourse-cdn.com/v4/letter/j/c2a13f/32.png) [@JerrKo](https://forums.plex.tv/u/JerrKo)\
**Post date:** [May 28, 2026, 4:24am UTC](https://forums.plex.tv/t/unable-to-view-shared-single-item-s/939195/3 "2026-05-28T04:24:52Z")

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Thanks for the quick response. It was very informative and helpful.

That being said, I neglected to mention that my daughter’s account was originally setup as an external one. I’m not 100% certain, but it appears that may have been the reason that I was unable to simply Grant Access to specific movies from other libraries that she doesn’t already have access to. I was able to perform the Grant Access step, but when I went to her account, the shared titles were not available.

Instead, I took a few steps to add her to my Plex Home and now Grant Access works exactly as I hoped it would!

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [May 30, 2026, 4:25am UTC](https://forums.plex.tv/t/unable-to-view-shared-single-item-s/939195/4 "2026-05-30T04:25:41Z")

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