# Unauthorized server on Apple TV

**URL:** <https://forums.plex.tv/t/unauthorized-server-on-apple-tv/688382>\
**Category:** General Discussions\
**Created:** [February 8, 2021, 10:48pm UTC](https://forums.plex.tv/t/unauthorized-server-on-apple-tv/688382 "2021-02-08T22:48:02Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![dkodax](https://avatars.discourse-cdn.com/v4/letter/d/3e96dc/32.png) [@dkodax](https://forums.plex.tv/u/dkodax)\
**Post date:** [February 8, 2021, 10:48pm UTC](https://forums.plex.tv/t/unauthorized-server-on-apple-tv/688382/1 "2021-02-08T22:48:03Z")

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I have searched the forum and cannot find a solution to this problem. I have two servers on my Plex account. One is a Windows PC the other is a Mac Pro. I have a Roku streamer on one TV and the Plex app on the Roku is able to see all the content on both the PC and Mac servers. I have an Apple TV attached to another TV and it is unable to connect to the Mac server. When forst signing in to the Plex app on the Apple TV I am asked to choose between the PC server and the Mac server. However, the Mac Pro is showing as unauthorized. What can I do to get it authorized?

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**Author:** ![dkodax](https://avatars.discourse-cdn.com/v4/letter/d/3e96dc/32.png) [@dkodax](https://forums.plex.tv/u/dkodax)\
**Post date:** [February 8, 2021, 10:52pm UTC](https://forums.plex.tv/t/unauthorized-server-on-apple-tv/688382/2 "2021-02-08T22:52:36Z")

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UPDATE to the above post. I have been trying to connect to the Mac server for over a week and posted the above entry to try to resolve the issue. Just for the hell of it, after posting, I tried signing in again and this time I was able to connect! AFAIK I have been following the exact same steps each time I signed in. Anyone able to suggest why it did not work before and now does, so that I can troubleshoot it if it occurs again?

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**Author:** ![BigWheel](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/bigwheel/32/78783_2.png) [@BigWheel](https://forums.plex.tv/u/BigWheel)\
**Post date:** [February 9, 2021, 12:30am UTC](https://forums.plex.tv/t/unauthorized-server-on-apple-tv/688382/3 "2021-02-09T00:30:07Z")

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> [@dkodax](#):
>
> Just for the hell of it, after posting, I tried signing in again and this time I was able to connect! AFAIK I have been following the exact same steps each time I signed in. Anyone able to suggest why it did not work before and now does, so that I can troubleshoot it if it occurs again?

Signing in on the Apple TV? The only thing I can think of off-hand is an expired token and force closing, explicitly signing out or restarting device should have forced it to get a new one.

Looking at the app logs for errors is the only real way to get particular info.

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**Author:** ![dkodax](https://avatars.discourse-cdn.com/v4/letter/d/3e96dc/32.png) [@dkodax](https://forums.plex.tv/u/dkodax)\
**Post date:** [February 10, 2021, 3:16pm UTC](https://forums.plex.tv/t/unauthorized-server-on-apple-tv/688382/4 "2021-02-10T15:16:14Z")

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Thanks @BigWheel . I will keep a lookout.

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [May 11, 2021, 3:17pm UTC](https://forums.plex.tv/t/unauthorized-server-on-apple-tv/688382/5 "2021-05-11T15:17:00Z")

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