# Unavailable 

**URL:** https://forums.plex.tv/t/unavailable/836125
**Category:** Remote Access
**Tags:** android-mobile-legacy
**Created:** [March 29, 2023, 8:58pm UTC](https://forums.plex.tv/t/unavailable/836125 "2023-03-29T20:58:19Z")
**Posts on this page:** 7
**Page:** 1

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### Author: ![aftermat](https://avatars.discourse-cdn.com/v4/letter/a/9de0a6/32.png) [@aftermat](https://forums.plex.tv/u/aftermat)
#### Post date: [March 29, 2023, 8:58pm UTC](https://forums.plex.tv/t/unavailable/836125/1 "2023-03-29T20:58:19Z")

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On all my Plex apps, phone, tablets, PS5 and TV all my movies are showing unavailable. When I go on the Plex server on my pc I’m able to play the movies. I checked that hard drive is mounted, it still has the same drive letter and that none of the shows have been deleted.

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### Author: ![tom80H](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tom80h/32/19753_2.png) [@tom80H](https://forums.plex.tv/u/tom80H)
#### Post date: [March 29, 2023, 9:18pm UTC](https://forums.plex.tv/t/unavailable/836125/2 "2023-03-29T21:18:05Z")

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> [@aftermat](#):
>
> When I go on the Plex server on my pc I’m able to play the movies.

Are you playing them through the Plex web app or just using some native player on the PC?

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### Author: ![aftermat](https://avatars.discourse-cdn.com/v4/letter/a/9de0a6/32.png) [@aftermat](https://forums.plex.tv/u/aftermat)
#### Post date: [March 29, 2023, 9:53pm UTC](https://forums.plex.tv/t/unavailable/836125/3 "2023-03-29T21:53:21Z")

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Both the web app and Plex app on the pc

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### Author: ![tom80H](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tom80h/32/19753_2.png) [@tom80H](https://forums.plex.tv/u/tom80H)
#### Post date: [March 29, 2023, 10:28pm UTC](https://forums.plex.tv/t/unavailable/836125/4 "2023-03-29T22:28:57Z")

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and there it’s working?  
are the other apps (phone, tablet, PS5, TV) on the same network/subnet as your server?

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### Author: ![aftermat](https://avatars.discourse-cdn.com/v4/letter/a/9de0a6/32.png) [@aftermat](https://forums.plex.tv/u/aftermat)
#### Post date: [March 29, 2023, 10:48pm UTC](https://forums.plex.tv/t/unavailable/836125/5 "2023-03-29T22:48:13Z")

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Apps are on the same network. I also have the same issue with apps that are outside my network. Everything was working fine up to last night

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### Author: ![aftermat](https://avatars.discourse-cdn.com/v4/letter/a/9de0a6/32.png) [@aftermat](https://forums.plex.tv/u/aftermat)
#### Post date: [March 30, 2023, 11:16pm UTC](https://forums.plex.tv/t/unavailable/836125/6 "2023-03-30T23:16:29Z")

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I think figure what the issue was. I just switch server to a new PC and I think for some reason the system was running on the old pc. I connected the external hard drive back to the old computer and start up Plex server on that and everything came back up. I shut the old one back down and reconnected to new PC, everything working so far

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### Author: ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)
#### Post date: [June 28, 2023, 11:17pm UTC](https://forums.plex.tv/t/unavailable/836125/7 "2023-06-28T23:17:07Z")

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