# Unexpected Problem with Menu Bar - Menu Bar is missing **URL:** \ **Category:** Plex Players\ **Tags:** plex-web\ **Created:** [December 14, 2022, 12:40am UTC](https://forums.plex.tv/t/unexpected-problem-with-menu-bar-menu-bar-is-missing/822662 "2022-12-14T00:40:30Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![werner\_36](https://avatars.discourse-cdn.com/v4/letter/w/e480ec/32.png) [@werner\_36](https://forums.plex.tv/u/werner_36)\ **Post date:** [December 14, 2022, 12:40am UTC](https://forums.plex.tv/t/unexpected-problem-with-menu-bar-menu-bar-is-missing/822662/1 "2022-12-14T00:40:30Z")
Server Version#:1.30.1.6483-6000 Player Version# When accessing the Plex server on my Synology DS916+ (DSM 6.2.4 latest version) UI directly there is only a general warning sign “unexpected problem with menu bar”. The info says got to forum if the problem goes on. I upgraded to the latest version (see above), but with no effect. Please check if there is anything I can do. Thanks in advance! ---
**Author:** ![FordGuy61](https://avatars.discourse-cdn.com/v4/letter/f/22d042/32.png) [@FordGuy61](https://forums.plex.tv/u/FordGuy61)\ **Post date:** [December 14, 2022, 1:51am UTC](https://forums.plex.tv/t/unexpected-problem-with-menu-bar-menu-bar-is-missing/822662/2 "2022-12-14T01:51:57Z")
What browser and platform? Are you using bundled Plex Web or hosted ([https://app.plex.tv/desktop/](https://app.plex.tv/desktop/))? There is a known problem with Safari on older Macs - circa 2011. Using Chrome on those systems works. ---
**Author:** ![werner\_36](https://avatars.discourse-cdn.com/v4/letter/w/e480ec/32.png) [@werner\_36](https://forums.plex.tv/u/werner_36)\ **Post date:** [December 14, 2022, 10:21am UTC](https://forums.plex.tv/t/unexpected-problem-with-menu-bar-menu-bar-is-missing/822662/3 "2022-12-14T10:21:21Z")
Thanks for the quick answer. Yes it is an older MacBook Pro (2010) running Safari Browser. I quickly checked with Chrome and it actually works!! So the topic is solved. Thanks again! ---
**Author:** ![FordGuy61](https://avatars.discourse-cdn.com/v4/letter/f/22d042/32.png) [@FordGuy61](https://forums.plex.tv/u/FordGuy61)\ **Post date:** [December 14, 2022, 5:42pm UTC](https://forums.plex.tv/t/unexpected-problem-with-menu-bar-menu-bar-is-missing/822662/4 "2022-12-14T17:42:24Z")
I’ve an early 2011 MPB. Updating to High Sierra helped. Don’t know if that is possible for your system. Here’s an earlier thread on the topic: [Navigation bar is broken](https://forums.plex.tv/t/navigation-bar-is-broken/797887) ---
**Author:** ![werner\_36](https://avatars.discourse-cdn.com/v4/letter/w/e480ec/32.png) [@werner\_36](https://forums.plex.tv/u/werner_36)\ **Post date:** [December 14, 2022, 6:25pm UTC](https://forums.plex.tv/t/unexpected-problem-with-menu-bar-menu-bar-is-missing/822662/5 "2022-12-14T18:25:20Z")
Thank you for the hint. I will check if an upgrade to High Sierra will be possible. Anyway I am quite happy since it works using the Chrome Browser. I know that my macbook is really old, but it is still working quite well. Sooner or later I’ll get a new one 🙂 Thanks again for your help!! ---
**Author:** ![jeffreyhy](https://avatars.discourse-cdn.com/v4/letter/j/b3f665/32.png) [@jeffreyhy](https://forums.plex.tv/u/jeffreyhy)\ **Post date:** [February 20, 2023, 10:13pm UTC](https://forums.plex.tv/t/unexpected-problem-with-menu-bar-menu-bar-is-missing/822662/6 "2023-02-20T22:13:13Z")
I have 2 older Macs, a 2010 iMac and a 2012 MacBook Pro (MBP). Both are updated to the extent possible - OS High Sierra 10.13.6 and Safari 13.1.2. Plex Server 1.31.0 and Plex Web 4.84.1. Everything works perfectly on those older Macs, which is more than I can say for the latest Plex apps that I’ve installed on my 2021 MBP with M1 Pro processor and OS Ventura. ---
**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\ **Post date:** [May 21, 2023, 10:13pm UTC](https://forums.plex.tv/t/unexpected-problem-with-menu-bar-menu-bar-is-missing/822662/7 "2023-05-21T22:13:17Z")
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