# Unfortunately Plex has stopped
**URL:** https://forums.plex.tv/t/unfortunately-plex-has-stopped/153335
**Category:** General Discussions
**Created:** [July 31, 2016, 7:39pm UTC](https://forums.plex.tv/t/unfortunately-plex-has-stopped/153335 "2016-07-31T19:39:48Z")
**Posts on this page:** 4
**Page:** 1
### Author:  [@crider17](https://forums.plex.tv/u/crider17)
#### Post date: [July 31, 2016, 7:39pm UTC](https://forums.plex.tv/t/unfortunately-plex-has-stopped/153335/1 "2016-07-31T19:39:48Z")
Device: LG GoogleTV G3
OS: Android 4.2.2
Plex: 4.29.1.7
Whenever I launch Plex I get “Unfortunately Plex has stopped” and I am forced to close the app. I’ve tried clearing out all data and cache. No help. I’ve tried uninstalling and reinstalling from the Play Store. No help. This started about 3 days ago.
I’ve posted this on other forums with no response. Others have chimed in with the same problem. Trying now in PlexPass forum. Can someone help? Is this being addressed?
Thanks.
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### Author:  [@MediaHorder](https://forums.plex.tv/u/MediaHorder)
#### Post date: [July 31, 2016, 7:41pm UTC](https://forums.plex.tv/t/unfortunately-plex-has-stopped/153335/2 "2016-07-31T19:41:23Z")
Probably to do with the super old version of Android but I have no idea.
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### Author:  [@crider17](https://forums.plex.tv/u/crider17)
#### Post date: [July 31, 2016, 10:46pm UTC](https://forums.plex.tv/t/unfortunately-plex-has-stopped/153335/3 "2016-07-31T22:46:04Z")
Unfortunately it seems LG has thrown in the towel on GoogleTV and is has removed the “system update” option in my TV settings. I have no ability to update my android version.
Any Ninja’s/Experts have any ideas? I’m hoping not to resort to putting a box or stick on the TV to watch Plex.
Thanks.
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### Author:  [@system](https://forums.plex.tv/u/system)
#### Post date: [January 7, 2020, 9:42pm UTC](https://forums.plex.tv/t/unfortunately-plex-has-stopped/153335/4 "2020-01-07T21:42:17Z")