# Unknown airing **URL:** \ **Category:** Live TV & DVR\ **Tags:** livetv-dvr, server-synology, plex-web\ **Created:** [April 21, 2022, 2:43pm UTC](https://forums.plex.tv/t/unknown-airing/789395 "2022-04-21T14:43:14Z")\ **Posts on this page:** 14\ **Page:** 1
**Author:** ![just\_syl](https://avatars.discourse-cdn.com/v4/letter/j/a87d85/32.png) [@just\_syl](https://forums.plex.tv/u/just_syl)\ **Post date:** [April 21, 2022, 2:43pm UTC](https://forums.plex.tv/t/unknown-airing/789395/1 "2022-04-21T14:43:14Z")
Server Version#: 1.26.0.5715 Tuner Make/Model: HDHomeRun CONNECT QUATRO Guide/Lineup name: Local Broadcast Listings for H1N3W6 (in Canada) Using XMLTV?: No Channel number/Name: CBFTDT 2.1 I am still experiencing numerous “unknown airing” for CBFTDT 2.1 (Radio-Canada Montreal). This issue has been going on for a while. I have submitted a lot of “Plex EPG inaccuracy” forms ([Plex EPG Inaccuracies](https://docs.google.com/forms/d/e/1FAIpQLSf5yBU5lLawNvWvzvS8aDiXaorn-f-2EKTtxumszQKYW2B4Kg/viewform)) to no avail. This problem has been talked about in the past in those forums: > [@Unknown airing for CKTV-ICI radio-canada télé](https://forums.plex.tv/t/unknown-airing-for-cktv-ici-radio-canada-tele/705221): > > Major issues with Live TV guide. Many holes, unknown airing, this is getting ugly. I’ve fail to record many episodes last week because of that. Here is a sample of tonight and tomorrow… > [@EPG random "Unknown Airing"](https://forums.plex.tv/t/epg-random-unknown-airing/768824): > > I am wordering why I get ramdom “Unknown Airing” Those are the unknown airings for this channel just for next Monday (2022-04-25) and Tuesday (2022-04-26): ![image](https://global.discourse-cdn.com/plex/original/4X/2/a/b/2ab959bdbc4b047222840424726dd9af9695e453.png) ![image](https://global.discourse-cdn.com/plex/original/4X/b/e/a/bea1d1365c9858ec2354f1609ff38cd21918eb7b.png) ![image](https://global.discourse-cdn.com/plex/original/4X/a/8/3/a83c3129e344d9938b156aaf6e960c9507e6bc8b.png) ![image](https://global.discourse-cdn.com/plex/original/4X/9/5/b/95b218827394c7f4866af7092e291c6c9c0422cd.png) ![image](https://global.discourse-cdn.com/plex/original/4X/9/6/0/960517fded14e9282246900c2694e4843d8246fa.png) The Local Over the Air Broadcast guide from Gracenote ([TV Listings- Find Local TV Listings and Watch Full Episodes](https://tvlistings.gracenote.com/grid-affiliates.html)) for that postal code in Canada (H1N3W6) does not show any problem. Is this problem being looked at? Is there a fix in sight? Regards, Syl ---
**Author:** ![DarS23](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/dars23/32/308522_2.png) [@DarS23](https://forums.plex.tv/u/DarS23)\ **Post date:** [April 21, 2022, 3:12pm UTC](https://forums.plex.tv/t/unknown-airing/789395/2 "2022-04-21T15:12:39Z")
> [@just\_syl](#): > > Is this problem being looked at? Is there a fix in sight? Experiencing the same issue. I also receive 9.1, which is also Radio-Canada, but I don’t have this issue with the specific channel, only 2.1. ---
**Author:** ![just\_syl](https://avatars.discourse-cdn.com/v4/letter/j/a87d85/32.png) [@just\_syl](https://forums.plex.tv/u/just_syl)\ **Post date:** [April 21, 2022, 4:16pm UTC](https://forums.plex.tv/t/unknown-airing/789395/3 "2022-04-21T16:16:49Z")
I see that this issue has been discussed in the huge EPG thread. > [@Live TV EPG - The update you’ve been waiting for](https://forums.plex.tv/t/live-tv-epg-the-update-you-ve-been-waiting-for/660738/1232): > > Thanks for flagging this There is a problem with the Gracenote schedules data in that when we are getting the schedules - some of the airings details are not available at the time they show in the schedules. This leads to the gaps. The details become available days later and we do not currently have a mechanism to update the previously ingested schedules - if there are no updates to the actual schedules by Gracenote I am discussing this with our ingestion team Any ETA for a fix? ---
**Author:** ![Tremat82](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tremat82/32/92764_2.png) [@Tremat82](https://forums.plex.tv/u/Tremat82)\ **Post date:** [April 23, 2022, 9:36pm UTC](https://forums.plex.tv/t/unknown-airing/789395/4 "2022-04-23T21:36:18Z")
Thank you for taking over guys ---
**Author:** ![sa2000](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/sa2000/32/6922_2.png) [@sa2000](https://forums.plex.tv/u/sa2000)\ **Post date:** [April 25, 2022, 8:20am UTC](https://forums.plex.tv/t/unknown-airing/789395/5 "2022-04-25T08:20:47Z")
I have escalated this within our EPG Gracenote ingestion team ---
**Author:** ![just\_syl](https://avatars.discourse-cdn.com/v4/letter/j/a87d85/32.png) [@just\_syl](https://forums.plex.tv/u/just_syl)\ **Post date:** [May 5, 2022, 2:34am UTC](https://forums.plex.tv/t/unknown-airing/789395/6 "2022-05-05T02:34:06Z")
Any news on this issue? ---
**Author:** ![philip\_com](https://avatars.discourse-cdn.com/v4/letter/p/e47774/32.png) [@philip\_com](https://forums.plex.tv/u/philip_com)\ **Post date:** [May 15, 2022, 6:30pm UTC](https://forums.plex.tv/t/unknown-airing/789395/7 "2022-05-15T18:30:50Z")
Same problem for me on the same channels. Several ‘Plex EPG inaccuracies’ forms submitted. ---
**Author:** ![Tremat82](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tremat82/32/92764_2.png) [@Tremat82](https://forums.plex.tv/u/Tremat82)\ **Post date:** [May 15, 2022, 7:54pm UTC](https://forums.plex.tv/t/unknown-airing/789395/8 "2022-05-15T19:54:21Z")
this thread have been closed without being resolved [https://forums.plex.tv/t/epg-random-unknown-airing/768824](https://forums.plex.tv/t/epg-random-unknown-airing/768824) ---
**Author:** ![just\_syl](https://avatars.discourse-cdn.com/v4/letter/j/a87d85/32.png) [@just\_syl](https://forums.plex.tv/u/just_syl)\ **Post date:** [June 15, 2022, 2:16am UTC](https://forums.plex.tv/t/unknown-airing/789395/9 "2022-06-15T02:16:57Z")
This is still an ongoing issue. Any word on a possible fix? ---
**Author:** ![DarS23](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/dars23/32/308522_2.png) [@DarS23](https://forums.plex.tv/u/DarS23)\ **Post date:** [June 21, 2022, 4:20pm UTC](https://forums.plex.tv/t/unknown-airing/789395/10 "2022-06-21T16:20:50Z")
> [@philip\_com](#): > > Several ‘Plex EPG inaccuracies’ forms submitted. Problem is still occuring on several channels. Because of that, DVR is missing some recording. ---
**Author:** ![sa2000](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/sa2000/32/6922_2.png) [@sa2000](https://forums.plex.tv/u/sa2000)\ **Post date:** [June 24, 2022, 8:58am UTC](https://forums.plex.tv/t/unknown-airing/789395/11 "2022-06-24T08:58:12Z")
I am passing this feedback on to our EPG Data ingestion team ---
**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\ **Post date:** [September 22, 2022, 8:59am UTC](https://forums.plex.tv/t/unknown-airing/789395/12 "2022-09-22T08:59:01Z")
This topic was automatically closed 90 days after the last reply. New replies are no longer allowed. ---
**Author:** ![sa2000](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/sa2000/32/6922_2.png) [@sa2000](https://forums.plex.tv/u/sa2000)\ **Post date:** [December 9, 2022, 12:52pm UTC](https://forums.plex.tv/t/unknown-airing/789395/13 "2022-12-09T12:52:07Z")
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**Author:** ![sa2000](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/sa2000/32/6922_2.png) [@sa2000](https://forums.plex.tv/u/sa2000)\ **Post date:** [December 9, 2022, 12:52pm UTC](https://forums.plex.tv/t/unknown-airing/789395/14 "2022-12-09T12:52:20Z")
We have been running with a fix for the EPG gaps issue for past two weeks and the fix is working well with gaps gradually disappearing. The issue was with delayed availability of show data arriving some time after the schedule is available for ingestion The fix was to have some “To Be Announced” placeholders until the show information is available.