# Update 4 **URL:** \ **Category:** Apps & Creations\ **Created:** [August 24, 2014, 9:56am UTC](https://forums.plex.tv/t/update-4/74715 "2014-08-24T09:56:05Z")\ **Posts on this page:** 18\ **Page:** 1
**Author:** ![abney01](https://avatars.discourse-cdn.com/v4/letter/a/c89c15/32.png) [@abney01](https://forums.plex.tv/u/abney01)\ **Post date:** [August 24, 2014, 9:56am UTC](https://forums.plex.tv/t/update-4/74715/1 "2014-08-24T09:56:05Z")
Since getting the latest update I have found Plex on Apple TV 3 very unstable.   One moment it works then it does not. Any ideas why?. ---
**Author:** ![abney01](https://avatars.discourse-cdn.com/v4/letter/a/c89c15/32.png) [@abney01](https://forums.plex.tv/u/abney01)\ **Post date:** [August 24, 2014, 10:03am UTC](https://forums.plex.tv/t/update-4/74715/2 "2014-08-24T10:03:13Z")
 DNSServer: Failed to create socket on UDP port 53: [Errno 48] Address already in use 19:58:18 PlexConnect: DNSServer not alive. Shutting down. 19:58:18 PlexConnect: Shutting down. 19:58:18 PlexConnect: shutdown 19:58:18 PlexConnect: shutdown   I am getting this message in Terminal but don't know what it means? ---
**Author:** ![drewbie](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/drewbie/32/6262_2.png) [@drewbie](https://forums.plex.tv/u/drewbie)\ **Post date:** [August 24, 2014, 10:35am UTC](https://forums.plex.tv/t/update-4/74715/3 "2014-08-24T10:35:12Z")
That is saying something is using port 53, so if it was working before it is most likely that plexconnect was not shutdown correctly. Reboot and seer if it works. If not you will need to provide OS details so we can help with a command to identify what is using that port ---
**Author:** ![abney01](https://avatars.discourse-cdn.com/v4/letter/a/c89c15/32.png) [@abney01](https://forums.plex.tv/u/abney01)\ **Post date:** [August 24, 2014, 7:03pm UTC](https://forums.plex.tv/t/update-4/74715/4 "2014-08-24T19:03:33Z")
Well, there must be something sitting on port 53. Maybe an "old" instance of PlexConnect? How can I delete this? ---
**Author:** ![abney01](https://avatars.discourse-cdn.com/v4/letter/a/c89c15/32.png) [@abney01](https://forums.plex.tv/u/abney01)\ **Post date:** [August 24, 2014, 10:25pm UTC](https://forums.plex.tv/t/update-4/74715/5 "2014-08-24T22:25:32Z")
I have read lots about this topic but it does not make any sense. My Plex Connect does not work with all folders just some?. I have deleted everything and started again but get the same error message?. Just need to delete what's on port 53 and start over but don't know where to start?. ---
**Author:** ![drewbie](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/drewbie/32/6262_2.png) [@drewbie](https://forums.plex.tv/u/drewbie)\ **Post date:** [August 24, 2014, 11:31pm UTC](https://forums.plex.tv/t/update-4/74715/6 "2014-08-24T23:31:02Z")
REBOOT ---
**Author:** ![abney01](https://avatars.discourse-cdn.com/v4/letter/a/c89c15/32.png) [@abney01](https://forums.plex.tv/u/abney01)\ **Post date:** [August 24, 2014, 11:31pm UTC](https://forums.plex.tv/t/update-4/74715/7 "2014-08-24T23:31:05Z")
Help would be Great?? ---
**Author:** ![abney01](https://avatars.discourse-cdn.com/v4/letter/a/c89c15/32.png) [@abney01](https://forums.plex.tv/u/abney01)\ **Post date:** [August 24, 2014, 11:32pm UTC](https://forums.plex.tv/t/update-4/74715/8 "2014-08-24T23:32:04Z")
REBOOT Apple TV? ---
**Author:** ![drewbie](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/drewbie/32/6262_2.png) [@drewbie](https://forums.plex.tv/u/drewbie)\ **Post date:** [August 24, 2014, 11:35pm UTC](https://forums.plex.tv/t/update-4/74715/9 "2014-08-24T23:35:23Z")
Reboot the Device Plexconnect is running on. That will kill any old Plexconnect that might still be running in the background, and as I said before if that does not work, then you need to post information about your host so we can help further. Remember the more information you give upfront the quicker the community and developers can help, that is exactly why the "Read before Posting" pinned thread, has a section of how to report a problem, including a template for information that helps everyone help you. ---
**Author:** ![abney01](https://avatars.discourse-cdn.com/v4/letter/a/c89c15/32.png) [@abney01](https://forums.plex.tv/u/abney01)\ **Post date:** [August 24, 2014, 11:44pm UTC](https://forums.plex.tv/t/update-4/74715/10 "2014-08-24T23:44:54Z")
Still get the same error message did not work. ---
**Author:** ![abney01](https://avatars.discourse-cdn.com/v4/letter/a/c89c15/32.png) [@abney01](https://forums.plex.tv/u/abney01)\ **Post date:** [August 24, 2014, 11:45pm UTC](https://forums.plex.tv/t/update-4/74715/11 "2014-08-24T23:45:36Z")
Failed to create socket on UDP port 53: [Errno 48] Address already in use 09:42:13 PlexConnect: DNSServer not alive. Shutting down. 09:42:13 PlexConnect: Shutting down. 09:42:13 PlexConnect: shutdown 09:42:13 PlexConnect: shutdown   ---
**Author:** ![drewbie](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/drewbie/32/6262_2.png) [@drewbie](https://forums.plex.tv/u/drewbie)\ **Post date:** [August 24, 2014, 11:57pm UTC](https://forums.plex.tv/t/update-4/74715/12 "2014-08-24T23:57:57Z")
WHat OS are you using? DO you have Plexconnect set to run as a Service/Auto STart? again more informaiton you give easier to help. Please post the full template from the "Read before posting" thread ---
**Author:** ![abney01](https://avatars.discourse-cdn.com/v4/letter/a/c89c15/32.png) [@abney01](https://forums.plex.tv/u/abney01)\ **Post date:** [August 25, 2014, 12:36am UTC](https://forums.plex.tv/t/update-4/74715/13 "2014-08-25T00:36:33Z")
OS X 10.9.4   ---
**Author:** ![abney01](https://avatars.discourse-cdn.com/v4/letter/a/c89c15/32.png) [@abney01](https://forums.plex.tv/u/abney01)\ **Post date:** [August 25, 2014, 1:04am UTC](https://forums.plex.tv/t/update-4/74715/14 "2014-08-25T01:04:08Z")
FIXED ---
**Author:** ![wahlman.j](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/wahlman.j/32/6441_2.png) [@wahlman.j](https://forums.plex.tv/u/wahlman.j)\ **Post date:** [August 25, 2014, 1:04am UTC](https://forums.plex.tv/t/update-4/74715/15 "2014-08-25T01:04:20Z")
In terminal type this: lsof -i :53 - never mind looks like you sorted it out. ---
**Author:** ![MaestroJAL](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/maestrojal/32/7562_2.png) [@MaestroJAL](https://forums.plex.tv/u/MaestroJAL)\ **Post date:** [August 25, 2014, 3:09pm UTC](https://forums.plex.tv/t/update-4/74715/16 "2014-08-25T15:09:26Z")
Here's a way to reset PlexConnect for those who may still be experiencing issues like this.  Sometimes PlexConnect doesn't quit properly.  This only works if PlexConnect is the only python application you use.  I wouldn't do this if you have anything more than the four PlexConnect python processes running. 1. Open "Activity Monitor" in Utilities. 2. In the search bar, type "python". 3. There should be four python processes listed IF you are only using PlexConnect and no other python applications. 4. Quit the four python processes using the top left button. 5. Restart PlexConnect. Question for Baa: Is there a way to have PlexConnect's python processes better identify themselves in Activity Monitor?  I don't know much about python so I don't know. ---
**Author:** ![baa](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/baa/32/2026_2.png) [@baa](https://forums.plex.tv/u/baa)\ **Post date:** [August 25, 2014, 3:15pm UTC](https://forums.plex.tv/t/update-4/74715/17 "2014-08-25T15:15:02Z")
Hm. Don't know... I used to use terminal, "ps -ef" and get ``` 0 1099 1094 0 9:22AM ?? 0:00.14 python ./PlexConnect.py 0 1100 1099 0 9:22AM ?? 0:00.33 python ./PlexConnect.py 0 1101 1099 0 9:22AM ?? 0:02.31 python ./PlexConnect.py 0 1102 1099 0 9:22AM ?? 0:01.87 python ./PlexConnect.py ``` Which seems obvious enough. A "kill ", maybe a "sudo kill " shuts the processes down. I have no idea how/where Activity Monitor takes its info from. ---
**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\ **Post date:** [December 21, 2019, 2:49am UTC](https://forums.plex.tv/t/update-4/74715/18 "2019-12-21T02:49:07Z")
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