# Update brakes Plex media server

**URL:** <https://forums.plex.tv/t/update-brakes-plex-media-server/825084>\
**Category:** Plex Media Server\
**Tags:** server-windows\
**Created:** [January 1, 2023, 5:38pm UTC](https://forums.plex.tv/t/update-brakes-plex-media-server/825084 "2023-01-01T17:38:39Z")\
**Posts on this page:** 4\
**Page:** 1

<div class="post-metadata">

**Author:** ![PhoenixFIF](https://avatars.discourse-cdn.com/v4/letter/p/9de0a6/32.png) [@PhoenixFIF](https://forums.plex.tv/u/PhoenixFIF)\
**Post date:** [January 1, 2023, 5:38pm UTC](https://forums.plex.tv/t/update-brakes-plex-media-server/825084/1 "2023-01-01T17:38:39Z")

</div>

After the latest update was installed, when I attempt to access the server, after selecting the user, there is a popup to Turbocharge Your Metadata. None of the buttons on the popup work and I can’t move past this to access the server. I have tried Edge and Chrome browsers.

Any help would be appreciated.

---

<div class="post-metadata">

**Author:** ![JaysPlex](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/jaysplex/32/281767_2.png) [@JaysPlex](https://forums.plex.tv/u/JaysPlex)\
**Post date:** [January 1, 2023, 6:02pm UTC](https://forums.plex.tv/t/update-brakes-plex-media-server/825084/2 "2023-01-01T18:02:33Z")

</div>

Try hitting the Esc key or clicking outside the popup on another part of the screen a few times

---

<div class="post-metadata">

**Author:** ![PhoenixFIF](https://avatars.discourse-cdn.com/v4/letter/p/9de0a6/32.png) [@PhoenixFIF](https://forums.plex.tv/u/PhoenixFIF)\
**Post date:** [January 1, 2023, 6:18pm UTC](https://forums.plex.tv/t/update-brakes-plex-media-server/825084/3 "2023-01-01T18:18:56Z")

</div>

The escape key did it. Thanks!!!

---

<div class="post-metadata">

**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [April 1, 2023, 6:19pm UTC](https://forums.plex.tv/t/update-brakes-plex-media-server/825084/4 "2023-04-01T18:19:28Z")

</div>

This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.
