# Update loses screen scrolling

**URL:** <https://forums.plex.tv/t/update-loses-screen-scrolling/800076>\
**Category:** Plex Players\
**Tags:** player-windows\
**Created:** [July 9, 2022, 12:17am UTC](https://forums.plex.tv/t/update-loses-screen-scrolling/800076 "2022-07-09T00:17:48Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![Mikejip](https://avatars.discourse-cdn.com/v4/letter/m/dec6dc/32.png) [@Mikejip](https://forums.plex.tv/u/Mikejip)\
**Post date:** [July 9, 2022, 12:17am UTC](https://forums.plex.tv/t/update-loses-screen-scrolling/800076/1 "2022-07-09T00:17:49Z")

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Scrolling with mouse no longer works,this is not acceptable as a new feature.

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**Author:** ![FordGuy61](https://avatars.discourse-cdn.com/v4/letter/f/22d042/32.png) [@FordGuy61](https://forums.plex.tv/u/FordGuy61)\
**Post date:** [July 9, 2022, 4:09am UTC](https://forums.plex.tv/t/update-loses-screen-scrolling/800076/2 "2022-07-09T04:09:35Z")

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> [@Mikejip](#):
>
> Scrolling with mouse no longer works,this is not acceptable as a new feature.

Can you elaborate a bit?

Plex client and version?  
Platform - Windows/Mac/Linux/etc?

Any additional details will be helpful. Are you in a specific screen/view? Did it work with a prior release, and if so, do you know which version?

This will help others trying to replicate/diagnose the problem.

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**Author:** ![Mikejip](https://avatars.discourse-cdn.com/v4/letter/m/dec6dc/32.png) [@Mikejip](https://forums.plex.tv/u/Mikejip)\
**Post date:** [July 9, 2022, 6:18am UTC](https://forums.plex.tv/t/update-loses-screen-scrolling/800076/3 "2022-07-09T06:18:26Z")

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Version 1.47.1.3086-6c3d964f, I am using Windows 10 on my PC. when using the music or movie library the scrolling through the titles no longer works. I cannot believe how this feature is now missing as it is the main way of navigating through ones media. All other apps have this feature such as Youtube or Kodi.

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**Author:** ![FordGuy61](https://avatars.discourse-cdn.com/v4/letter/f/22d042/32.png) [@FordGuy61](https://forums.plex.tv/u/FordGuy61)\
**Post date:** [July 9, 2022, 10:05am UTC](https://forums.plex.tv/t/update-loses-screen-scrolling/800076/4 "2022-07-09T10:05:48Z")

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> [@Mikejip](#):
>
> this feature is now missing  
> …  
> Version 1.47.1.3086-6c3d964f, I am using Windows 10 on my PC.

I’m not sure why it is not working on your PC, but it is not missing.

On my PC I can use the mouse wheel to scroll up and down through my movies. I can also click & hold the bar on the right side to move through the library. When movies are listed by Title, clicking on a letter also moves to the correct location in the library.

Two suggestions:

1. Update to the current release 1.48.2.  
Available at [https://www.plex.tv/media-server-downloads/#plex-app](https://www.plex.tv/media-server-downloads/#plex-app).

2. If that does not work, then completely remove & re-install Plex for Windows Desktop.  
Uninstall using Windows control panel.  
Delete `%LOCALAPPDATA%\Plex`  
Reboot your PC.  
Re-install Plex for Windows Desktop  
See [Plex Desktop](https://support.plex.tv/articles/categories/player-apps-platforms/windows-mac-desktop/) → [Introduction & Installation](https://support.plex.tv/articles/windows-and-macos-intro-installation/#toc-2) for additional details.

Note: If you also have Plex Media Server running on the same PC, take care to not remove the Plex Data Directory, `%LOCALAPPDATA%\Plex Media Server`, containing the server’s database, metadata, etc.

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**Author:** ![Mikejip](https://avatars.discourse-cdn.com/v4/letter/m/dec6dc/32.png) [@Mikejip](https://forums.plex.tv/u/Mikejip)\
**Post date:** [July 9, 2022, 10:33am UTC](https://forums.plex.tv/t/update-loses-screen-scrolling/800076/5 "2022-07-09T10:33:47Z")

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Thank you so much for your help, I have updated to version 1.48.2 and then I noticed that I have 3 PLEX options in my start menu. I now opened the “Plex media player” and everything is working fine. The option I was using is just titled “Plex” I’m not sure what that is maybe it’s an old program.  
Anyway thanks again for your help I’m now a happy Plex user again.

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**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\
**Post date:** [July 9, 2022, 12:11pm UTC](https://forums.plex.tv/t/update-loses-screen-scrolling/800076/6 "2022-07-09T12:11:34Z")

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> [@Mikejip](#):
>
> I now opened the “Plex media player”

PMP is deprecated and will not receive any updates. It can already not display all of your media if you use certain newer Plex features.

Go into your Windows settings, look for the Mouse settings.  
Look for an activate the switch “Scroll inactive windows when I hover over them”. (which is also the default)

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [October 7, 2022, 12:11pm UTC](https://forums.plex.tv/t/update-loses-screen-scrolling/800076/7 "2022-10-07T12:11:55Z")

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