# update not being called

**URL:** <https://forums.plex.tv/t/update-not-being-called/102061>\
**Category:** Dev/API Corner\
**Tags:** scanner-agent-dev\
**Created:** [May 5, 2015, 9:08am UTC](https://forums.plex.tv/t/update-not-being-called/102061 "2015-05-05T09:08:44Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![yoadster\_gmail.com](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/yoadster_gmail.com/32/104423_2.png) [@yoadster\_gmail.com](https://forums.plex.tv/u/yoadster_gmail.com)\
**Post date:** [May 5, 2015, 9:08am UTC](https://forums.plex.tv/t/update-not-being-called/102061/1 "2015-05-05T09:08:44Z")

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Hi, does anyone know of any changes to the api in regards to metadata agents? I have written a number of custom agents which have all been working flawlessly until i recently updated to 0.9.12.1 now although i get match results, when i select one update is no longer called.

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**Author:** ![yoadster\_gmail.com](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/yoadster_gmail.com/32/104423_2.png) [@yoadster\_gmail.com](https://forums.plex.tv/u/yoadster_gmail.com)\
**Post date:** [May 5, 2015, 1:10pm UTC](https://forums.plex.tv/t/update-not-being-called/102061/2 "2015-05-05T13:10:24Z")

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> Hi, does anyone know of any changes to the api in regards to metadata agents? I have written a number of custom agents which have all been working flawlessly until i recently updated to 0.9.12.1 now although i get match results, when i select one update is no longer called.

I have now re-installed plex completely and rolled back to an older version and can confirm that the agents are working. On update they no longer work, just get the "Finshed updating..." message. I have tried some other 3rd party agents and they no longer work either.

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**Author:** ![zero1eye](https://avatars.discourse-cdn.com/v4/letter/z/cdc98d/32.png) [@zero1eye](https://forums.plex.tv/u/zero1eye)\
**Post date:** [May 8, 2015, 2:55am UTC](https://forums.plex.tv/t/update-not-being-called/102061/3 "2015-05-08T02:55:16Z")

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I'm having the same issue with movies not matching that are clearly in the online databases. I can see the process running idle on the box, but not pulling data.

I downgraded to a previous version, it works again. Upgrade and it stops. I'm using the ReadyNAS Intel6 version.

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**Author:** ![yoadster\_gmail.com](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/yoadster_gmail.com/32/104423_2.png) [@yoadster\_gmail.com](https://forums.plex.tv/u/yoadster_gmail.com)\
**Post date:** [May 10, 2015, 7:59am UTC](https://forums.plex.tv/t/update-not-being-called/102061/4 "2015-05-10T07:59:43Z")

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I can’t believe we are the only ones having this issue…it pretty much renders plex metadata matching useless

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [January 8, 2020, 7:48pm UTC](https://forums.plex.tv/t/update-not-being-called/102061/5 "2020-01-08T19:48:43Z")

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