# Upload usage not matching the plex dashboard **URL:** \ **Category:** Plex Media Server\ **Tags:** server-windows\ **Created:** [October 8, 2021, 6:22pm UTC](https://forums.plex.tv/t/upload-usage-not-matching-the-plex-dashboard/749333 "2021-10-08T18:22:56Z")\ **Posts on this page:** 9\ **Page:** 1
**Author:** ![Antillius](https://avatars.discourse-cdn.com/v4/letter/a/898d66/32.png) [@Antillius](https://forums.plex.tv/u/Antillius)\ **Post date:** [October 8, 2021, 6:22pm UTC](https://forums.plex.tv/t/upload-usage-not-matching-the-plex-dashboard/749333/1 "2021-10-08T18:22:56Z")
Server Version#: 1.24.4.5081 Player Version#: 1.35.1 (Windows), and tested on iOS latest App version, and Browser Starting roughly a day or so ago - I noticed that plex is uploading at a much higher rate then the movie / show itself is rated for regardless of the media type (x264, X265 encodings or MP4 / MKV etc). For example my House season I pulled from DVD and converted to X265 had been playing fine and uses 3 mbps however plex always jumps the upload usage to 29-33 mbps locally or remotely not matching what the show is actually rated at. Steps done so far: Optimized my plex library Repaired my Database Upgraded to the version of plex that I listed above that was listed for my Plex Pass Verified that it affects all of my media not just a specific show or video that I have in my library I verified I have exclusions in Windows Defender on my server for the plex directories and their underlying services Tested locally only instead of remote I also double checked using resource monitor and task manager to verify that the upload actually being used is the 29-33 mbps each time versus the rated 3 mbps… I also checked my Edge when testing remote in my UDM Pro to verify that the real-time upload usage was improper there. So I don’t believe it’s a visual bug ---
**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\ **Post date:** [October 8, 2021, 6:28pm UTC](https://forums.plex.tv/t/upload-usage-not-matching-the-plex-dashboard/749333/2 "2021-10-08T18:28:21Z")
This is normal. > [@How accurate is the Plex bandwidth graph?](https://forums.plex.tv/t/how-accurate-is-the-plex-bandwidth-graph/440403/2): > > Even if you set your average bandwidth to be at 4 mbps, it doesn’t mean that the individual “chunks” of data are transferred to the client at 4mbps. Instead they are using whichever bandwidth is available. i.e. there is no “traffic shaping”. ---
**Author:** ![Antillius](https://avatars.discourse-cdn.com/v4/letter/a/898d66/32.png) [@Antillius](https://forums.plex.tv/u/Antillius)\ **Post date:** [October 8, 2021, 6:31pm UTC](https://forums.plex.tv/t/upload-usage-not-matching-the-plex-dashboard/749333/3 "2021-10-08T18:31:34Z")
So it is normal for it to spike out on every single show and movie? And for that upload to be continuous not just in chunks? Basically when you push play it stays maxed for my full pipe the entire time regardless of the media playing. It’s not just individual spikes it just stays persistently at the max pipe allowance pretty much. ---
**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\ **Post date:** [October 8, 2021, 6:33pm UTC](https://forums.plex.tv/t/upload-usage-not-matching-the-plex-dashboard/749333/4 "2021-10-08T18:33:50Z")
> [@Antillius](#): > > it stays maxed for my full pipe the entire time regardless of the media playing Have you verified that for at least several minutes? Because at playback start it is normal to max out the connection. There are buffers to be filled then. ---
**Author:** ![Antillius](https://avatars.discourse-cdn.com/v4/letter/a/898d66/32.png) [@Antillius](https://forums.plex.tv/u/Antillius)\ **Post date:** [October 8, 2021, 6:42pm UTC](https://forums.plex.tv/t/upload-usage-not-matching-the-plex-dashboard/749333/5 "2021-10-08T18:42:01Z")
Does Plex leverage the “Service Host: IP Helper” process in Windows? Just out of curiosity. ---
**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\ **Post date:** [October 8, 2021, 6:53pm UTC](https://forums.plex.tv/t/upload-usage-not-matching-the-plex-dashboard/749333/6 "2021-10-08T18:53:04Z")
Sorry, I don’t know that. ---
**Author:** ![Antillius](https://avatars.discourse-cdn.com/v4/letter/a/898d66/32.png) [@Antillius](https://forums.plex.tv/u/Antillius)\ **Post date:** [October 8, 2021, 8:13pm UTC](https://forums.plex.tv/t/upload-usage-not-matching-the-plex-dashboard/749333/7 "2021-10-08T20:13:32Z")
I apologize I was testing - so it seems to be a persistent thing even after a few minutes. ![image](https://global.discourse-cdn.com/plex/original/4X/7/0/9/709235a4fe64f706bcca02b9783a7fdcf5fe634e.png) ---
**Author:** ![Antillius](https://avatars.discourse-cdn.com/v4/letter/a/898d66/32.png) [@Antillius](https://forums.plex.tv/u/Antillius)\ **Post date:** [October 8, 2021, 8:15pm UTC](https://forums.plex.tv/t/upload-usage-not-matching-the-plex-dashboard/749333/8 "2021-10-08T20:15:57Z")
What’s interesting is my glasswire I use to monitor the plex service even during high usage periods where I watched like two movies it never does this for the past 30 days but starting at roughly noon when I watched a show for lunch it started doing this. ---
**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\ **Post date:** [January 6, 2022, 8:16pm UTC](https://forums.plex.tv/t/upload-usage-not-matching-the-plex-dashboard/749333/9 "2022-01-06T20:16:37Z")
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