# User Pin using Remote Control - Sony TV

**URL:** <https://forums.plex.tv/t/user-pin-using-remote-control-sony-tv/864369>\
**Category:** Plex Players\
**Tags:** android-tv\
**Created:** [December 29, 2023, 3:27am UTC](https://forums.plex.tv/t/user-pin-using-remote-control-sony-tv/864369 "2023-12-29T03:27:38Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![j4rgon](https://avatars.discourse-cdn.com/v4/letter/j/9de053/32.png) [@j4rgon](https://forums.plex.tv/u/j4rgon)\
**Post date:** [December 29, 2023, 3:27am UTC](https://forums.plex.tv/t/user-pin-using-remote-control-sony-tv/864369/1 "2023-12-29T03:27:38Z")

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Server Version#: 1.32.8.7639  
Player Version#: 10.6.0.5141

Sometime in the past month I’ve lost the ability to enter my User Pin on my Google/Android TV Plex app with the number pad on the remote control. The remote is a model RMF-TX520U

This has worked just fine for a couple years.

Only reason this matters is that my nosy 6 year old son is trying to learn my pin.

It would be awesome if this feature could be restored, rather than relying on the on-screen number pad.

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [March 28, 2024, 3:28am UTC](https://forums.plex.tv/t/user-pin-using-remote-control-sony-tv/864369/2 "2024-03-28T03:28:28Z")

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