# Users Disappeared From Home Group **URL:** \ **Category:** General Discussions\ **Created:** [August 25, 2024, 8:02pm UTC](https://forums.plex.tv/t/users-disappeared-from-home-group/886262 "2024-08-25T20:02:08Z")\ **Posts on this page:** 6\ **Page:** 1
**Author:** ![Detritusuk](https://avatars.discourse-cdn.com/v4/letter/d/97f17d/32.png) [@Detritusuk](https://forums.plex.tv/u/Detritusuk)\ **Post date:** [August 25, 2024, 8:02pm UTC](https://forums.plex.tv/t/users-disappeared-from-home-group/886262/1 "2024-08-25T20:02:08Z")
I am still in shock. I had a user in my home group whose profile appeared on Plex when I signed in - along with another 4 family members. After send one of the users a link to confirm their email address and add them as a managed user. All of the other home profiles have disappeared. I dont understand why this would be. I sent something to them as a user, I have not changed anything about my account and now I have lost all the home users. That doesnt seem right to me. What is the best way to get that back? ---
**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\ **Post date:** [August 25, 2024, 8:07pm UTC](https://forums.plex.tv/t/users-disappeared-from-home-group/886262/2 "2024-08-25T20:07:45Z")
> [@Detritusuk](#): > > After send one of the users a link to confirm their email address and add them as a managed user. A user with an email address cannot become a managed user. If you meant to invite this user into your Plex Home (which does NOT make them a managed user), you might accidentally joined the Plex Home of this user instead. Or you’ve left your own Home. At this time, you don’t have a Plex Home and no managed users. There is no “Undo” for this type of action. You will have to recreate your managed users. ---
**Author:** ![Detritusuk](https://avatars.discourse-cdn.com/v4/letter/d/97f17d/32.png) [@Detritusuk](https://forums.plex.tv/u/Detritusuk)\ **Post date:** [August 25, 2024, 8:43pm UTC](https://forums.plex.tv/t/users-disappeared-from-home-group/886262/3 "2024-08-25T20:43:13Z")
I havent done this, but the user may have. I would say this is pretty poor if another user can affect my account. And its even poorer that it cant be undone. There should always be the means to revert. ---
**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\ **Post date:** [August 25, 2024, 8:44pm UTC](https://forums.plex.tv/t/users-disappeared-from-home-group/886262/4 "2024-08-25T20:44:51Z")
No, the other user cannot do it – unless you gave him your username and password. ---
**Author:** ![Detritusuk](https://avatars.discourse-cdn.com/v4/letter/d/97f17d/32.png) [@Detritusuk](https://forums.plex.tv/u/Detritusuk)\ **Post date:** [August 25, 2024, 8:50pm UTC](https://forums.plex.tv/t/users-disappeared-from-home-group/886262/5 "2024-08-25T20:50:13Z")
I still think that’s off. They have had an email request sent to their email. Not my email, theirs. There’s a validation that has failed there. If my account was the primary home user - how can that change the home they were invited to as they are one and the same? All that is different is that I was going to make them a managed user via their own email log in. I still say this is poor. Whatever way I look at it - no new home group was created. Just the action of reuqesting someone to have an email login. ---
**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\ **Post date:** [November 23, 2024, 8:50pm UTC](https://forums.plex.tv/t/users-disappeared-from-home-group/886262/6 "2024-11-23T20:50:42Z")
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