# Users question **URL:** \ **Category:** General Discussions\ **Created:** [May 28, 2016, 3:08am UTC](https://forums.plex.tv/t/users-question/146250 "2016-05-28T03:08:11Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![Technically](https://avatars.discourse-cdn.com/v4/letter/t/f4b2a3/32.png) [@Technically](https://forums.plex.tv/u/Technically)\ **Post date:** [May 28, 2016, 3:08am UTC](https://forums.plex.tv/t/users-question/146250/1 "2016-05-28T03:08:11Z")
I let a friend of mine use plex on his PS3. He moved out, but forgot his PS3 and his roommate is using it. I have changed my password. Removed the device. How is he still able to watch stuff? How do I remove it lol? I removed it days ago. I just checked and it’s still not on devices. ---
**Author:** ![Orionshock](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/orionshock/32/84068_2.png) [@Orionshock](https://forums.plex.tv/u/Orionshock)\ **Post date:** [May 28, 2016, 4:20am UTC](https://forums.plex.tv/t/users-question/146250/2 "2016-05-28T04:20:44Z")
Did you reboot your plex server after removing the device from the list? ---
**Author:** ![anon18523487](https://avatars.discourse-cdn.com/v4/letter/a/49beb7/32.png) [@anon18523487](https://forums.plex.tv/u/anon18523487)\ **Post date:** [May 28, 2016, 4:59am UTC](https://forums.plex.tv/t/users-question/146250/3 "2016-05-28T04:59:00Z")
Is he possibly connecting via DLNA? If you turned that on there is no restriction to gain access within a network. ---
**Author:** ![Technically](https://avatars.discourse-cdn.com/v4/letter/t/f4b2a3/32.png) [@Technically](https://forums.plex.tv/u/Technically)\ **Post date:** [May 28, 2016, 7:06am UTC](https://forums.plex.tv/t/users-question/146250/4 "2016-05-28T07:06:45Z")
> @Orionshock said: > Did you reboot your plex server after removing the device from the list? Yes and rebooted the computer > @MovieFan.Plex said: > Is he possibly connecting via DLNA? If you turned that on there is no restriction to gain access within a network. No this is 50 miles away (Remote user) ---
**Author:** ![Technically](https://avatars.discourse-cdn.com/v4/letter/t/f4b2a3/32.png) [@Technically](https://forums.plex.tv/u/Technically)\ **Post date:** [May 28, 2016, 7:07am UTC](https://forums.plex.tv/t/users-question/146250/5 "2016-05-28T07:07:31Z")
> @MovieFan.Plex said: > Is he possibly connecting via DLNA? If you turned that on there is no restriction to gain access within a network. Also, I have that turned off to answer your question lol ---
**Author:** ![Technically](https://avatars.discourse-cdn.com/v4/letter/t/f4b2a3/32.png) [@Technically](https://forums.plex.tv/u/Technically)\ **Post date:** [May 28, 2016, 7:27am UTC](https://forums.plex.tv/t/users-question/146250/6 "2016-05-28T07:27:11Z")
It’s irritating… They are watching stuff right now. I exit the server and wait a few minutes. Open it back up and within 30 seconds they are back on. The PS3 does not show up under devices. I don’t know how they are still on ---
**Author:** ![Bartlomiej\_Baraniec](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/bartlomiej_baraniec/32/14531_2.png) [@Bartlomiej\_Baraniec](https://forums.plex.tv/u/Bartlomiej_Baraniec)\ **Post date:** [May 28, 2016, 7:52am UTC](https://forums.plex.tv/t/users-question/146250/7 "2016-05-28T07:52:34Z")
Your friend had “own” account in your Plex Home? Managed or real Plex one? If I remember correctly a real Plex user invited to home will not add devices until you log with your user on it. ---
**Author:** ![Technically](https://avatars.discourse-cdn.com/v4/letter/t/f4b2a3/32.png) [@Technically](https://forums.plex.tv/u/Technically)\ **Post date:** [May 28, 2016, 8:42am UTC](https://forums.plex.tv/t/users-question/146250/8 "2016-05-28T08:42:33Z")
> @Bartlomiej Baraniec said: > Your friend had “own” account in your Plex Home? Managed or real Plex one? > If I remember correctly a real Plex user invited to home will not add devices until you log with your user on it. No he is a managed user ☹ ---
**Author:** ![Bartlomiej\_Baraniec](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/bartlomiej_baraniec/32/14531_2.png) [@Bartlomiej\_Baraniec](https://forums.plex.tv/u/Bartlomiej_Baraniec)\ **Post date:** [May 28, 2016, 8:45am UTC](https://forums.plex.tv/t/users-question/146250/9 "2016-05-28T08:45:00Z")
Why don’t you delete him then? ---
**Author:** ![Technically](https://avatars.discourse-cdn.com/v4/letter/t/f4b2a3/32.png) [@Technically](https://forums.plex.tv/u/Technically)\ **Post date:** [May 28, 2016, 8:46am UTC](https://forums.plex.tv/t/users-question/146250/10 "2016-05-28T08:46:25Z")
> @Bartlomiej Baraniec said: > Why don’t you delete him then? Lol I did ! ---
**Author:** ![Bartlomiej\_Baraniec](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/bartlomiej_baraniec/32/14531_2.png) [@Bartlomiej\_Baraniec](https://forums.plex.tv/u/Bartlomiej_Baraniec)\ **Post date:** [May 28, 2016, 9:37am UTC](https://forums.plex.tv/t/users-question/146250/11 "2016-05-28T09:37:04Z")
So, you have removed his managed user, you have deleted his device (PS3) and he is still able to play? As work around don’t share any libraries with him? ---
**Author:** ![Technically](https://avatars.discourse-cdn.com/v4/letter/t/f4b2a3/32.png) [@Technically](https://forums.plex.tv/u/Technically)\ **Post date:** [May 28, 2016, 9:58am UTC](https://forums.plex.tv/t/users-question/146250/12 "2016-05-28T09:58:30Z")
> @Bartlomiej Baraniec said: > So, you have removed his managed user, you have deleted his device (PS3) and he is still able to play? > As work around don’t share any libraries with him? I don’t know how to not share libraries with him when he’s technically not on there. There is no user to remove libraries lol. No PS3 on devices ---
**Author:** ![Technically](https://avatars.discourse-cdn.com/v4/letter/t/f4b2a3/32.png) [@Technically](https://forums.plex.tv/u/Technically)\ **Post date:** [May 28, 2016, 9:59am UTC](https://forums.plex.tv/t/users-question/146250/13 "2016-05-28T09:59:17Z")
Even with the user still there how is a device still stay active when there is no device ? ---
**Author:** ![Bartlomiej\_Baraniec](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/bartlomiej_baraniec/32/14531_2.png) [@Bartlomiej\_Baraniec](https://forums.plex.tv/u/Bartlomiej_Baraniec)\ **Post date:** [May 28, 2016, 10:13am UTC](https://forums.plex.tv/t/users-question/146250/14 "2016-05-28T10:13:19Z")
I don’t know really. You need some help from Plex employee it seems there is something wrong with your Plex home. ---
**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\ **Post date:** [May 28, 2016, 4:10pm UTC](https://forums.plex.tv/t/users-question/146250/15 "2016-05-28T16:10:09Z")
> @Terry Cinemas said: > I have changed my password. While doing so, did you tick this checkbox? It is crucial. ![](https://sea1.discourse-cdn.com/plex/uploads/default/original/3X/f/5/f5abe6931b45a4e0e347f55bb67dc9e744c6dadf.png) ---
**Author:** ![Technically](https://avatars.discourse-cdn.com/v4/letter/t/f4b2a3/32.png) [@Technically](https://forums.plex.tv/u/Technically)\ **Post date:** [May 28, 2016, 7:49pm UTC](https://forums.plex.tv/t/users-question/146250/16 "2016-05-28T19:49:20Z")
> @OttoKerner said: > > > @Terry Cinemas said: > > I have changed my password. > > While doing so, did you tick this checkbox? It is crucial. > ![](https://sea1.discourse-cdn.com/plex/uploads/default/original/3X/f/5/f5abe6931b45a4e0e347f55bb67dc9e744c6dadf.png) No I didn’t. I have family members that use it and I didn’t want to have to sign them all back in lol ---
**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\ **Post date:** [May 28, 2016, 8:31pm UTC](https://forums.plex.tv/t/users-question/146250/17 "2016-05-28T20:31:47Z")
> @Terry Cinemas said: > No I didn’t. I have family members that use it and I didn’t want to have to sign them all back in lol You have to. This is the only means to sign out devices which were paired with your own plex.tv account. (And a managed user _does_ use your own plex.tv account). ---
**Author:** ![Technically](https://avatars.discourse-cdn.com/v4/letter/t/f4b2a3/32.png) [@Technically](https://forums.plex.tv/u/Technically)\ **Post date:** [May 28, 2016, 8:42pm UTC](https://forums.plex.tv/t/users-question/146250/18 "2016-05-28T20:42:38Z")
> @OttoKerner said: > > > @Terry Cinemas said: > > No I didn’t. I have family members that use it and I didn’t want to have to sign them all back in lol > > You have to. > This is the only means to sign out devices which were paired with your own plex.tv account. (And a managed user _does_ use your own plex.tv account). So then what’s the point in being able to remove devices in the server settings if it doesn’t sign them out ---
**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\ **Post date:** [May 28, 2016, 8:44pm UTC](https://forums.plex.tv/t/users-question/146250/19 "2016-05-28T20:44:12Z")
> @Terry Cinemas said: > So then what’s the point in being able to remove devices in the server settings if it doesn’t sign them out Good question. I am unsure about this. Will relay the question to someone more knowledgeable. ---
**Author:** ![Bartlomiej\_Baraniec](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/bartlomiej_baraniec/32/14531_2.png) [@Bartlomiej\_Baraniec](https://forums.plex.tv/u/Bartlomiej_Baraniec)\ **Post date:** [May 28, 2016, 9:56pm UTC](https://forums.plex.tv/t/users-question/146250/20 "2016-05-28T21:56:32Z")
It should log you out after removing device. I’ve done this multiple times with iOS devices, Android or (Open)PHT. [Next page](https://forums.plex.tv/t/users-question/146250.md?page=2)