# Using software decoders for liveTV transcodes is causing problems

**URL:** <https://forums.plex.tv/t/using-software-decoders-for-livetv-transcodes-is-causing-problems/894458>\
**Category:** Plex Media Server\
**Tags:** server-synology\
**Created:** [November 4, 2024, 12:44pm UTC](https://forums.plex.tv/t/using-software-decoders-for-livetv-transcodes-is-causing-problems/894458 "2024-11-04T12:44:40Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Aldon](https://avatars.discourse-cdn.com/v4/letter/a/e47c2d/32.png) [@Aldon](https://forums.plex.tv/u/Aldon)\
**Post date:** [November 4, 2024, 12:44pm UTC](https://forums.plex.tv/t/using-software-decoders-for-livetv-transcodes-is-causing-problems/894458/1 "2024-11-04T12:44:40Z")

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Since 1.41.2.9092 where the following :-[quote=“gbooker02, post:651, topic:30447”]

NEW:

- (DVR) Added additional HW encoding settings for controlling DVR transcode output quality and file size (PM-2169)
- (Live TV) Use software decoders for livetv transcodes in order to avoid system errors (PM-2116)

Why has Plex done this and is it a permanent change ??

My Nas (DS218+) is now failing to transcode live TV streams even for 1 single stream constantly bufferring.

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**Author:** ![wgtripp1](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/wgtripp1/32/268923_2.png) [@wgtripp1](https://forums.plex.tv/u/wgtripp1)\
**Post date:** [November 16, 2024, 6:56pm UTC](https://forums.plex.tv/t/using-software-decoders-for-livetv-transcodes-is-causing-problems/894458/2 "2024-11-16T18:56:01Z")

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I am interested in understanding this as well before applying the update.

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [February 14, 2025, 6:56pm UTC](https://forums.plex.tv/t/using-software-decoders-for-livetv-transcodes-is-causing-problems/894458/3 "2025-02-14T18:56:46Z")

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