# VBox android gateway (DVB-S2) playback error

**URL:** <https://forums.plex.tv/t/vbox-android-gateway-dvb-s2-playback-error/715765>\
**Category:** Live TV & DVR\
**Tags:** livetv-dvr\
**Created:** [May 14, 2021, 1:43pm UTC](https://forums.plex.tv/t/vbox-android-gateway-dvb-s2-playback-error/715765 "2021-05-14T13:43:37Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![bader515](https://avatars.discourse-cdn.com/v4/letter/b/e495f1/32.png) [@bader515](https://forums.plex.tv/u/bader515)\
**Post date:** [May 14, 2021, 1:43pm UTC](https://forums.plex.tv/t/vbox-android-gateway-dvb-s2-playback-error/715765/1 "2021-05-14T13:43:37Z")

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Hi,  
I’m using Vbox android gateway (DVB-S2) as a tuner for Plex DVR, but sometimes I face some error messages, but when I try again, it works great (the error messages are "Playback Error: Source Unavailable, Playback Error: Could not tune channel. Please check your tuner or antenna.)  
I don’t think it’s reliable for recording in its current state  
if there is a solution to this, please let me know  
Server Version#: 1.22.3.4523  
Player Version#: 4.54.5  
Tuner Make/Model: VBox android gateway (DVB-S2) XTI\_VT.2.66  
Using XMLTV?: yes from webgrab plus  
Channel number/Name: Nilesat and Badr satellites’ channels

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**Author:** ![bader515](https://avatars.discourse-cdn.com/v4/letter/b/e495f1/32.png) [@bader515](https://forums.plex.tv/u/bader515)\
**Post date:** [May 14, 2021, 1:51pm UTC](https://forums.plex.tv/t/vbox-android-gateway-dvb-s2-playback-error/715765/2 "2021-05-14T13:51:01Z")

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By the way, I have tried it on my WD MyCloud NAS and I got this as a result and now I’m using a Synology 1815+, so it’s more than enough for this stuff (but still getting the same errors).

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**Author:** ![tehau01](https://avatars.discourse-cdn.com/v4/letter/t/df705f/32.png) [@tehau01](https://forums.plex.tv/u/tehau01)\
**Post date:** [May 25, 2021, 7:59am UTC](https://forums.plex.tv/t/vbox-android-gateway-dvb-s2-playback-error/715765/3 "2021-05-25T07:59:11Z")

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I get the same error “Could not tune channel” when using in PLEX. Very disappointing, has anyone found a solution to this?

I’m waiting for Vboxcom support to get back to me.

 ![Screenshot 2021-05-25 at 7.16.44 PM](https://global.discourse-cdn.com/plex/original/3X/9/2/9279901224925c8c116d7d54d5997cf1728e5115.jpeg)

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**Author:** ![florin.alexe](https://avatars.discourse-cdn.com/v4/letter/f/5f8ce5/32.png) [@florin.alexe](https://forums.plex.tv/u/florin.alexe)\
**Post date:** [August 19, 2021, 8:42am UTC](https://forums.plex.tv/t/vbox-android-gateway-dvb-s2-playback-error/715765/4 "2021-08-19T08:42:39Z")

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I have the same problem with VBox TV Gateway for Cable - XTi 3452.  
I have Plex Premium account.

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [November 17, 2021, 8:42am UTC](https://forums.plex.tv/t/vbox-android-gateway-dvb-s2-playback-error/715765/5 "2021-11-17T08:42:56Z")

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