# Video added to Plex folder doesn't appear

**URL:** <https://forums.plex.tv/t/video-added-to-plex-folder-doesnt-appear/864444>\
**Category:** Plex Media Server\
**Tags:** server-mac\
**Created:** [December 29, 2023, 8:34pm UTC](https://forums.plex.tv/t/video-added-to-plex-folder-doesnt-appear/864444 "2023-12-29T20:34:32Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![DHK1](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/dhk1/32/256391_2.png) [@DHK1](https://forums.plex.tv/u/DHK1)\
**Post date:** [December 29, 2023, 8:34pm UTC](https://forums.plex.tv/t/video-added-to-plex-folder-doesnt-appear/864444/1 "2023-12-29T20:34:32Z")

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Server Version#: 1.32.8.7639 macOS  
Player Version#: 1.84.1.4069  
I’ve added a file to a library categorized as other videos. The file is Gothic Symphony by Havergal Brian.mp4.  
Here’s a screenshot of the macOS file listing to show that the file is there:

 ![File List in macOS Finder](https://global.discourse-cdn.com/plex/original/4X/c/6/6/c66484b10e2a2c38e715e320316bcf947f8e0755.png)  
and here’s a screenshot of the files in Plex Library:  
 ![File List in Plex](https://global.discourse-cdn.com/plex/original/4X/5/3/c/53c9a4b679d4d9ec32bd37dcc7ca52c6a6f4b7de.png)  
and finally thumbnails in Plex that don’t have the video… Thoughts?  
 ![Thumbnails in Plex](https://global.discourse-cdn.com/plex/original/4X/1/d/7/1d73a6a076a2d2e8a5e89b0322c89dc98af80ee9.jpeg)

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**Author:** ![tom80H](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tom80h/32/19753_2.png) [@tom80H](https://forums.plex.tv/u/tom80H)\
**Post date:** [December 29, 2023, 9:49pm UTC](https://forums.plex.tv/t/video-added-to-plex-folder-doesnt-appear/864444/2 "2023-12-29T21:49:56Z")

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Looks like there might be a permission issue of some kind.

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**Author:** ![DHK1](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/dhk1/32/256391_2.png) [@DHK1](https://forums.plex.tv/u/DHK1)\
**Post date:** [December 30, 2023, 12:17am UTC](https://forums.plex.tv/t/video-added-to-plex-folder-doesnt-appear/864444/3 "2023-12-30T00:17:59Z")

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It could be. Attached is a terminal listing excerpt, showing that the file in question is the only one that has an ACL set as indicated by the “@”. I tried the command “chmod -N”, but that did nothing and it still doesn’t appear…

 ![Terminal](https://global.discourse-cdn.com/plex/original/4X/e/2/8/e28547aa2bcdb80932f9135f23ba68221547ff1e.png)

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [March 29, 2024, 12:18am UTC](https://forums.plex.tv/t/video-added-to-plex-folder-doesnt-appear/864444/4 "2024-03-29T00:18:05Z")

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