# Video Preview Thumbnails not displaying on Android TV client

**URL:** https://forums.plex.tv/t/video-preview-thumbnails-not-displaying-on-android-tv-client/801974
**Category:** Plex Players
**Created:** [July 25, 2022, 1:34am UTC](https://forums.plex.tv/t/video-preview-thumbnails-not-displaying-on-android-tv-client/801974 "2022-07-25T01:34:28Z")
**Posts on this page:** 4
**Page:** 1

<div class="post-metadata">

### Author: ![damonc\_nz](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/damonc_nz/32/181409_2.png) [@damonc\_nz](https://forums.plex.tv/u/damonc_nz)
#### Post date: [July 25, 2022, 1:34am UTC](https://forums.plex.tv/t/video-preview-thumbnails-not-displaying-on-android-tv-client/801974/1 "2022-07-25T01:34:28Z")

</div>

Server Version#: 1.28.0.5973  
Player Version#: 9.5.0.33736 (dd6a9a7e)

I’m not sure when this started, but I suspect it’s been like this for at least a couple of months. I have several Sony Android TV’s, none of them are showing the video preview thumbnails. I have confirmed that the previews are still present as I’m able to see them using the web player and the android (mobile phone) player.

Is anyone else experiencing this?

---

<div class="post-metadata">

### Author: ![blackzwe](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/blackzwe/32/237058_2.png) [@blackzwe](https://forums.plex.tv/u/blackzwe)
#### Post date: [July 25, 2022, 4:14pm UTC](https://forums.plex.tv/t/video-preview-thumbnails-not-displaying-on-android-tv-client/801974/2 "2022-07-25T16:14:46Z")

</div>

> [@Video Thumbnail Preview not working for Series](https://forums.plex.tv/t/video-thumbnail-preview-not-working-for-series/799942):
>
> Server Version#: 1.27.2.5929 Player Version#: 9.5.0.33634 Hi all, For some reason Video Thumbnail previews fail to show up when playing any kind of series but will play for movies, I created two test libary’s each with one tv show and one movie, both have Generate Video Thumbnail Previews enabled when playing the movie and scrubbing foward or backwards the video previews appear, but for the series nothing… I’ve tried different shows etc nothing… this is running on my NVIDIA SHIELD PRO, trie…

---

<div class="post-metadata">

### Author: ![damonc\_nz](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/damonc_nz/32/181409_2.png) [@damonc\_nz](https://forums.plex.tv/u/damonc_nz)
#### Post date: [July 25, 2022, 8:02pm UTC](https://forums.plex.tv/t/video-preview-thumbnails-not-displaying-on-android-tv-client/801974/3 "2022-07-25T20:02:39Z")

</div>

Thanks very much, confirmed I have the same issue.

I did search first before posting, but I guess I didn’t search very well! 😂

---

<div class="post-metadata">

### Author: ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)
#### Post date: [October 23, 2022, 8:03pm UTC](https://forums.plex.tv/t/video-preview-thumbnails-not-displaying-on-android-tv-client/801974/4 "2022-10-23T20:03:26Z")

</div>

This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.
