Server Version#: v1.19.5.2916-4ebbedbaf
Player Version#:
<If providing server logs please do NOT turn on verbPlex Media Server Logs_2020-06-22_09-20-18.zip (392.6 KB) ose logging>
Hi, all video transcode not playing, I try with many device / player, but nothing 
If I use DirectPlay, it’s working
I don’t know if it’s the latest PMS, or me …
I use raspberry 4, no issue for 4 months, and suddenly stop working.
Hope you will can help me, thanks
Your logs containmesages like:
Jun 21, 2020 21:32:02.462 [0xaf2ff450] ERROR - IsFileWritable: failed to create file ‘“/home/pi/Plex/28d1c779-6234-400c-bdbf-d4f2f14bed4f”’
Jun 21, 2020 21:32:02.462 [0xaf2ff450] WARN - IsDirWritable: directory ‘“/home/pi/Plex/”’ is not writable
Jun 21, 2020 21:32:04.482 [0xad4ff450] ERROR - Error response for update: ().
Jun 21, 2020 21:32:04.932 [0xa81fd450] ERROR - IsFileWritable: failed to create file ‘“/home/pi/Plex/a6b1a53e-2ef6-40c4-af92-dbcffb41b20a”’
Jun 21, 2020 21:32:04.932 [0xa81fd450] WARN - IsDirWritable: directory ‘“/home/pi/Plex/”’ is not writable
Jun 21, 2020 21:32:04.935 [0xa81fd450] ERROR - IsFileWritable: failed to create file ‘“/home/pi/Plex/cc9f5f2b-4115-4f64-b72b-a44d14fb0455”’
Jun 21, 2020 21:32:04.935 [0xa81fd450] WARN - IsDirWritable: directory ‘“/home/pi/Plex/”’ is not writable
Jun 21, 2020 21:32:04.935 [0xa81fd450] WARN - Low disk space: 25.49kB source file, 1MB capacity, 7.77MB available on “/tmp/Transcode/Sessions”
Jun 21, 2020 21:32:04.935 [0xa81fd450] WARN - TranscodeSession: inadequate disk space for transcode
Looks like you disk is full.
Hi, which log you read this? because I change transcode directoy on Settings 
I have 11gb free on /
Many thanks 
Jun 22, 2020 12:44:52.523 [0xb00fc450] INFO - AutoUpdate: no updates available
Jun 22, 2020 12:46:39.584 [0xb24ff450] WARN - Transcode runner appears to have died.
Jun 22, 2020 12:46:39.587 [0xb00fc450] WARN - Transcode runner appears to have died.
Jun 22, 2020 12:48:12.168 [0xb10fe450] WARN - Deleted file “/tmp/logs.zipefd0b204-3f41-456d-98d1-f904bd9d36ef” after connection reset
Jun 22, 2020 12:48:55.340 [0xb00fc450] WARN - Timed out waiting for segment.
Jun 22, 2020 12:48:55.378 [0xa48fd450] WARN - Timed out waiting for segment.
Jun 22, 2020 12:49:23.021 [0xa58ff450] ERROR - [Transcoder] av_interleaved_write_frame(): No such file or directory
Jun 22, 2020 12:49:23.223 [0xa48fd450] WARN - Transcode runner appears to have died.
Jun 22, 2020 12:49:23.274 [0xb00fc450] WARN - Transcode runner appears to have died.
Jun 22, 2020 12:50:06.612 [0x980fc450] ERROR - Error response for update: ().
Jun 22, 2020 12:50:06.983 [0x980fc450] ERROR - Error response for update: ().
Jun 22, 2020 12:50:07.129 [0xa40fc450] ERROR - Error response for update: ().
Jun 22, 2020 12:50:07.204 [0xa8456450] ERROR - Error response for update: ().
Jun 22, 2020 12:50:19.163 [0x9b6f9450] WARN - Held transaction for too long (…/Statistics/StatisticsManager.cpp:245): 0.280000 seconds
Jun 22, 2020 12:50:43.135 [0xa8456450] WARN - Transcode runner appears to have died.
Jun 22, 2020 12:50:43.156 [0xb00fc450] WARN - Transcode runner appears to have died.
Jun 22, 2020 12:50:47.599 [0xb00fc450] INFO - AutoUpdate: no updates available
Please turn DEBUG logging back on.
We cannot assist if DEBUG is off
Keep VERBOSE turned OFF.
Now recreate and capture the failure again please.
Turning DEBUG off does not save any disk space.
The logs are fixed at 10MB each.
It was on Verbose 
Now better no?
Plex Media Server Logs_2020-06-22_18-33-12.zip (396.1 KB)
Better this?
[
{
"type": "info",
"host": "app.plex.tv",
"userAgent": "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.106 Safari/537.36",
"browser": {
"platformVersion": "10",
"id": "chrome",
"name": "Chrome",
"version": "83.0",
"webkit": true,
"platform": "Windows",
"platformID": "windows",
"platformModifierKey": "ctrl"
},
"version": "4.36.1",
"username": "Billou&Audrey",
"cloudUrl": [
{
"scheme": "https",
"address": "plex.tv",
"uri": "https://plex.tv",
"testState": "connected",
"isBundled": false,
"isFallback": false,
"relay": false,
"isUntested": false,
"isPending": false,
"isConnected": true,
"isUnauthorized": false,
"isUnavailable": false,
"isFailed": false,
"isAborted": false,
"isLoopback": false,
"isPrivate": false,
"isHttps": true,
"isSecure": true,
"isPlexDirect": false,
"currentTest": null,
"sources": [
{
"id": "internal"
}
]
}
],
"primaryServerUrl": "https://82-64-70-30.a4912c8bed394198b921b64793874d7f.plex.direct:15387/",
"primaryServerAuthToken": true
},
{
"type": "log:message",
"level": 4,
"message": "[UserManager] autoLogin false",
"time": "2020-06-22T16:35:26.008Z"
},
{
"type": "log:message",
"level": 4,
"message": "[Sources] Initializing...",
"time": "2020-06-22T16:35:26.238Z"
},
{
"type": "log:message",
"level": 4,
"message": "[Sources] Finished initialization",
"time": "2020-06-22T16:35:26.239Z"
},
{
"type": "log:message",
"level": 4,
"message": "[Servers] Initializing...",
"time": "2020-06-22T16:35:26.239Z"
},
{
"type": "log:message",
"level": 4,
"message": "[Servers] Initialize server with token, Billou, 7710758e89adc57164b501fedf0c644f404f7614, https://192-168-0-48.a4912c8bed394198b921b64793874d7f.plex.direct:32400, https://82-64-70-30.a4912c8bed394198b921b64793874d7f.plex.direct:15387",
"time": "2020-06-22T16:35:26.291Z"
},
{
"type": "log:message",
"level": 4,
"message": "[Servers] Waiting for initial servers = plex.tv",
"time": "2020-06-22T16:35:26.293Z"
},
{
"type": "log:message",
"level": 4,
"message": "[Primary Server] Waiting to set the primary server",
"time": "2020-06-22T16:35:26.298Z"
},
{
"type": "log:message",
"level": 4,
"message": "[Primary Server] Waiting for the last primary server, 7710758e89adc57164b501fedf0c644f404f7614, to connect",
"time": "2020-06-22T16:35:26.299Z"
},
{
"type": "log:message",
"level": 4,
"message": "[Commands] Executing testServerConnection",
"time": "2020-06-22T16:35:26.304Z"
},
{
"type": "log:message",
"level": 4,
"message": "[Commands] Executing testServerConnection",
"time": "2020-06-22T16:35:26.306Z"
},
{
"type": "log:message",
"level": 4,
"message": "[Commands] Executing testServerConnection",
"time": "2020-06-22T16:35:26.306Z"
},
{
"type": "log:message",
"level": 1,
"message": "[Companion] No companion found",
"time": "2020-06-22T16:35:26.307Z"
},
{
"type": "log:message",
"level": 4,
"message": "[Servers] Finished initialization",
"time": "2020-06-22T16:35:26.307Z"
},
{
"type": "log:message",
"level": 4,
"message": "[Providers] Initializing...",
"time": "2020-06-22T16:35:26.307Z"
},
{
"type": "log:message",
"level": 4,
"message": "[Providers] Finished initialization",
"time": "2020-06-22T16:35:26.308Z"
},
{
"type": "navigation",
"route": "logs",
"args": [
null
],
"fragment": "#!/logs",
"time": "2020-06-22T16:35:26.382Z"
},
{
"type": "ajax",
"url": "https://assets.plex.tv/deploys/desktop/env-7965a0d0e9e1bce6242f4d0e3dbc4237/4.36.1-d7a6686/translations/fr.json",
"status": 200,
"responseLength": 168466,
"time": "2020-06-22T16:35:26.384Z"
},
{
"type": "log:message",
"level": 4,
"message": "[Connections] Testing connection for Billou at https://82-64-70-30.a4912c8bed394198b921b64793874d7f.plex.direct:15387/media/providers",
"time": "2020-06-22T16:35:26.400Z"
},
{
"type": "log:message",
"level": 4,
"message": "[Connections] Testing connection for Billou at https://192-168-0-48.a4912c8bed394198b921b64793874d7f.plex.direct:32400/media/providers",
"time": "2020-06-22T16:35:26.411Z"
},
{
"type": "log:message",
"level": 4,
"message": "[Connections] Testing connection for plex.tv at https://plex.tv/monitoring/health",
"time": "2020-06-22T16:35:26.426Z"
},
{
"type": "log:message",
"level": 4,
"message": "[Connections] plex.tv connected at https://plex.tv/monitoring/health",
"time": "2020-06-22T16:35:26.522Z"
},
{
"type": "log:message",
"level": 2,
"message": "[Connections] Active connection to plex.tv is https://plex.tv",
"time": "2020-06-22T16:35:26.526Z"
},
{
"type": "log:message",
"level": 1,
"message": "[Companion] No companion found",
"time": "2020-06-22T16:35:26.530Z"
},
{
"type": "ajax",
"url": "https://plex.tv/monitoring/health?X-Plex-Product=Plex%20Web&X-Plex-Version=4.36.1&X-Plex-Client-Identifier=4z9ker76q33fq6dgbqz20n5c&X-Plex-Platform=Chrome&X-Plex-Platform-Version=83.0&X-Plex-Sync-Version=2&X-Plex-Features=external-media%2Cindirect-media&X-Plex-Model=hosted&X-Plex-Device=Windows&X-Plex-Device-Name=Chrome&X-Plex-Device-Screen-Resolution=1280x881%2C1280x1024&X-Plex-Language=fr",
"status": 200,
"headers": {
"Accept-Language": "fr",
"Accept": "application/json"
},
"responseLength": 0,
"time": "2020-06-22T16:35:26.550Z"
},
{
"type": "log:message",
"level": 4,
"message": "[Connections] Billou connected at https://82-64-70-30.a4912c8bed394198b921b64793874d7f.plex.direct:15387/media/providers",
"time": "2020-06-22T16:35:26.594Z"
},
{
"type": "log:message",
"level": 2,
"message": "[Connections] Active connection to Billou is https://82-64-70-30.a4912c8bed394198b921b64793874d7f.plex.direct:15387",
"time": "2020-06-22T16:35:26.603Z"
},
{
"type": "log:message",
"level": 4,
"message": "[Servers] Waiting for initial servers = plex.tv",
"time": "2020-06-22T16:35:26.606Z"
},
{
"type": "log:message",
"level": 4,
"message": "[MediaServerEventManager] Opening server event connection to Billou at wss://82-64-70-30.a4912c8bed394198b921b64793874d7f.plex.direct:15387/:/websockets/notifications?X-Plex-Token=REDACTED",
"time": "2020-06-22T16:35:26.661Z"
},
{
"type": "ajax",
"url": "https://82-64-70-30.a4912c8bed394198b921b64793874d7f.plex.direct:15387/media/providers?X-Plex-Product=Plex%20Web&X-Plex-Version=4.36.1&X-Plex-Client-Identifier=4z9ker76q33fq6dgbqz20n5c&X-Plex-Platform=Chrome&X-Plex-Platform-Version=83.0&X-Plex-Sync-Version=2&X-Plex-Features=external-media%2Cindirect-media&X-Plex-Model=hosted&X-Plex-Device=Windows&X-Plex-Device-Name=Chrome&X-Plex-Device-Screen-Resolution=1280x881%2C1280x1024&X-Plex-Token=TOKEN-zz_ywBhy&X-Plex-Language=fr",
"status": 200,
"headers": {
"Accept-Language": "fr",
"Accept": "application/json"
},
"responseLength": 9089,
"time": "2020-06-22T16:35:26.666Z"
},
{
"type": "log:message",
"level": 4,
"message": "[Connections] Retrying server events connection for Billou in 2 seconds",
"time": "2020-06-22T16:35:26.692Z"
},
{
"type": "log:message",
"level": 2,
"message": "[Primary Server] Billou is now the primary server",
"time": "2020-06-22T16:35:26.695Z"
},
{
"type": "log:message",
"level": 4,
"message": "[User] SSO status is signed-in, storage token matches SSO token",
"time": "2020-06-22T16:35:26.751Z"
},
{
"type": "log:message",
"level": 4,
"message": "[User] Token promise succeeded, accessToken=REDACTED",
"time": "2020-06-22T16:35:26.752Z"
},
{
"type": "ajax",
"url": "https://plex.tv/api/v2/users/signin?X-Plex-Product=Plex%20Web&X-Plex-Version=4.36.1&X-Plex-Client-Identifier=4z9ker76q33fq6dgbqz20n5c&X-Plex-Platform=Chrome&X-Plex-Platform-Version=83.0&X-Plex-Sync-Version=2&X-Plex-Features=external-media%2Cindirect-media&X-Plex-Model=hosted&X-Plex-Device=Windows&X-Plex-Device-Name=Chrome&X-Plex-Device-Screen-Resolution=1280x881%2C1280x1024&X-Plex-Language=fr",
"status": 201,
"headers": {
"Accept-Language": "fr"
},
"params": "skipAuthentication=true",
"statusText": "Created",
"response": "{\"id\":21530185,\"uuid\":\"226d23a03644c50e\",\"username\":\"Billou\\u0026Audrey\",\"title\":\"Billou\\u0026Audrey\",\"email\":\"EMAIL\":1607240974}",
"time": "2020-06-22T16:35:26.759Z"
},
{
"type": "ajax",
"url": "https://82-64-70-30.a4912c8bed394198b921b64793874d7f.plex.direct:15387/:/prefs?X-Plex-Product=Plex%20Web&X-Plex-Version=4.36.1&X-Plex-Client-Identifier=4z9ker76q33fq6dgbqz20n5c&X-Plex-Platform=Chrome&X-Plex-Platform-Version=83.0&X-Plex-Sync-Version=2&X-Plex-Features=external-media%2Cindirect-media&X-Plex-Model=hosted&X-Plex-Device=Windows&X-Plex-Device-Name=Chrome&X-Plex-Device-Screen-Resolution=1280x881%2C1280x1024&X-Plex-Token=TOKEN-zz_ywBhy&X-Plex-Language=fr",
"status": 200,
"headers": {
"Accept-Language": "fr",
"Accept": "application/xml"
},
"responseLength": 31924,
"time": "2020-06-22T16:35:26.912Z"
},
{
"type": "ajax",
"url": "https://82-64-70-30.a4912c8bed394198b921b64793874d7f.plex.direct:15387/updater/status?X-Plex-Product=Plex%20Web&X-Plex-Version=4.36.1&X-Plex-Client-Identifier=4z9ker76q33fq6dgbqz20n5c&X-Plex-Platform=Chrome&X-Plex-Platform-Version=83.0&X-Plex-Sync-Version=2&X-Plex-Features=external-media%2Cindirect-media&X-Plex-Model=hosted&X-Plex-Device=Windows&X-Plex-Device-Name=Chrome&X-Plex-Device-Screen-Resolution=1280x881%2C1280x1024&X-Plex-Token=TOKEN-zz_ywBhy&X-Plex-Language=fr",
"status": 200,
"headers": {
"Accept-Language": "fr",
"Accept": "application/xml"
},
"responseLength": 132,
"time": "2020-06-22T16:35:26.922Z"
},
{
"type": "log:message",
"level": 2,
"message": "[MediaServerEventManager] Opened server event connection to Billou at wss://82-64-70-30.a4912c8bed394198b921b64793874d7f.plex.direct:15387/:/websockets/notifications?X-Plex-Token=REDACTED",
"time": "2020-06-22T16:35:26.943Z"
},
{
"type": "log:message",
"level": 4,
"message": "[User] userPromise succeeded",
"time": "2020-06-22T16:35:26.947Z"
},
{
"type": "ajax",
"url": "https://plex.tv/api/v2/user?includeSubscriptions=1&includeProviders=1&includeSettings=1&includeSharedSettings=1&X-Plex-Product=Plex%20Web&X-Plex-Version=4.36.1&X-Plex-Client-Identifier=4z9ker76q33fq6dgbqz20n5c&X-Plex-Platform=Chrome&X-Plex-Platform-Version=83.0&X-Plex-Sync-Version=2&X-Plex-Features=external-media%2Cindirect-media&X-Plex-Model=hosted&X-Plex-Device=Windows&X-Plex-Device-Name=Chrome&X-Plex-Device-Screen-Resolution=1280x881%2C1280x1024&X-Plex-Language=fr&X-Plex-Token=TOKEN-zz_ywBhy",
"status": 200,
"headers": {
"Accept-Language": "fr"
},
"responseLength": 15769,
"time": "2020-06-22T16:35:26.950Z"
},
{
"type": "ajax",
"url": "https://82-64-70-30.a4912c8bed394198b921b64793874d7f.plex.direct:15387/activities?X-Plex-Product=Plex%20Web&X-Plex-Version=4.36.1&X-Plex-Client-Identifier=4z9ker76q33fq6dgbqz20n5c&X-Plex-Platform=Chrome&X-Plex-Platform-Version=83.0&X-Plex-Sync-Version=2&X-Plex-Features=external-media%2Cindirect-media&X-Plex-Model=hosted&X-Plex-Device=Windows&X-Plex-Device-Name=Chrome&X-Plex-Device-Screen-Resolution=1280x881%2C1280x1024&X-Plex-Token=TOKEN-zz_ywBhy&X-Plex-Language=fr",
"status": 200,
"headers": {
"Accept-Language": "fr",
"Accept": "application/json"
},
"responseLength": 29,
"time": "2020-06-22T16:35:26.988Z"
},
{
"type": "log:message",
"level": 4,
"message": "[Servers] Finding resources through plex.tv",
"time": "2020-06-22T16:35:27.029Z"
},
{
"type": "log:message",
"level": 4,
"message": "[Servers] Waiting for additional resources from plex.tv",
"time": "2020-06-22T16:35:27.037Z"
},
{
"type": "log:message",
"level": 4,
"message": "[CloudServerEventManager] Opening server event connection to plex.tv at wss://pubsub.plex.tv/sub/websockets/21530185/4z9ker76q33fq6dgbqz20n5c?X-Plex-Token=REDACTED",
"time": "2020-06-22T16:35:27.044Z"
},
{
"type": "ajax",
"url": "https://plex.tv/api/v2/home?X-Plex-Product=Plex%20Web&X-Plex-Version=4.36.1&X-Plex-Client-Identifier=4z9ker76q33fq6dgbqz20n5c&X-Plex-Platform=Chrome&X-Plex-Platform-Version=83.0&X-Plex-Sync-Version=2&X-Plex-Features=external-media%2Cindirect-media&X-Plex-Model=hosted&X-Plex-Device=Windows&X-Plex-Device-Name=Chrome&X-Plex-Device-Screen-Resolution=1280x881%2C1280x1024&X-Plex-Language=fr&X-Plex-Token=TOKEN-zz_ywBhy",
"status": 200,
"headers": {
"Accept-Language": "fr",
"Accept": "application/json"
},
"responseLength": 22,
"time": "2020-06-22T16:35:27.070Z"
},
{
"type": "log:message",
"level": 3,
"message": "[Metrics] Updating session last interaction time",
"time": "2020-06-22T16:35:27.105Z"
},
{
"type": "ajax",
"url": "https://plex.tv/api/v2/user/privacy?X-Plex-Product=Plex%20Web&X-Plex-Version=4.36.1&X-Plex-Client-Identifier=4z9ker76q33fq6dgbqz20n5c&X-Plex-Platform=Chrome&X-Plex-Platform-Version=83.0&X-Plex-Sync-Version=2&X-Plex-Features=external-media%2Cindirect-media&X-Plex-Model=hosted&X-Plex-Device=Windows&X-Plex-Device-Name=Chrome&X-Plex-Device-Screen-Resolution=1280x881%2C1280x1024&X-Plex-Token=TOKEN-zz_ywBhy&X-Plex-Language=fr",
"status": 200,
"headers": {
"Accept-Language": "fr"
},
"responseLength": 6415,
"time": "2020-06-22T16:35:27.107Z"
},
{
"type": "ajax",
"url": "https://82-64-70-30.a4912c8bed394198b921b64793874d7f.plex.direct:15387/updater/check?download=0&X-Plex-Product=Plex%20Web&X-Plex-Version=4.36.1&X-Plex-Client-Identifier=4z9ker76q33fq6dgbqz20n5c&X-Plex-Platform=Chrome&X-Plex-Platform-Version=83.0&X-Plex-Sync-Version=2&X-Plex-Features=external-media%2Cindirect-media&X-Plex-Model=hosted&X-Plex-Device=Windows&X-Plex-Device-Name=Chrome&X-Plex-Device-Screen-Resolution=1280x881%2C1280x1024&X-Plex-Token=TOKEN-zz_ywBhy&X-Plex-Language=fr",
"status": 200,
"headers": {
"Accept-Language": "fr"
},
"responseLength": 0,
"time": "2020-06-22T16:35:27.157Z"
},
{
"type": "ajax",
"url": "https://analytics.plex.tv/collect/event",
"status": 200,
"params": "{\"deviceIdentifier\":\"4z9ker76q33fq6dgbqz20n5c\",\"context\":{\"device\":{\"product\":\"Plex Web\",\"version\":\"4.36.1\",\"platform\":\"Chrome\",\"platformVersion\":\"83.0\",\"device\":\"Windows\",\"model\":\"hosted\",\"screenResolution\":\"1280x881,1280x1024\",\"layout\":\"desktop\",\"protocol\":\"https\"},\"user\":{\"anonymous\":false}},\"userId\":21530185,\"event\":\"client:shutdown\",\"interaction\":false,\"properties\":{\"sessionLength\":120,\"playbackCount\":0,\"playbackTime\":0},\"sessionIdentifier\":\"e4822b34-4d09-4cd5-8b1b-5dbd72411df5\"}",
"responseLength": 0,
"time": "2020-06-22T16:35:27.210Z"
},
{
"type": "log:message",
"level": 4,
"message": "[Servers] Billou was found through plex.tv",
"time": "2020-06-22T16:35:27.251Z"
},
{
"type": "log:message",
"level": 4,
"message": "[Servers] Deb was found through plex.tv",
"time": "2020-06-22T16:35:27.256Z"
},
{
"type": "log:message",
"level": 4,
"message": "[Commands] Executing testServerConnection",
"time": "2020-06-22T16:35:27.266Z"
},
{
"type": "log:message",
"level": 4,
"message": "[Commands] Executing testServerConnection",
"time": "2020-06-22T16:35:27.266Z"
},
{
"type": "log:message",
"level": 4,
"message": "[Servers] Waiting for additional resources from plex.tv",
"time": "2020-06-22T16:35:27.266Z"
},
{
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"time": "2020-06-22T16:35:37.376Z"
},
{
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"time": "2020-06-22T16:35:37.376Z"
},
{
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"time": "2020-06-22T16:35:37.378Z"
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{
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"time": "2020-06-22T16:35:37.381Z"
},
{
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"time": "2020-06-22T16:35:39.382Z"
},
{
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"time": "2020-06-22T16:35:39.384Z"
},
{
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},
{
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"time": "2020-06-22T16:35:39.387Z"
},
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"time": "2020-06-22T16:35:39.387Z"
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"time": "2020-06-22T16:35:39.494Z"
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},
{
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},
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"time": "2020-06-22T16:35:43.418Z"
},
{
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"message": "[Connections] Retrying connection tests for Deb in 6 seconds",
"time": "2020-06-22T16:35:43.418Z"
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{
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},
{
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},
{
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},
{
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"message": "[Connections] Retrying connection tests for Deb in 8 seconds",
"time": "2020-06-22T16:35:49.444Z"
},
{
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},
{
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"time": "2020-06-22T16:35:49.491Z"
},
{
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"time": "2020-06-22T16:35:49.492Z"
},
{
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{
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"time": "2020-06-22T16:35:49.522Z"
},
{
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},
{
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{
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{
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},
{
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"level": 1,
"message": "[Connections] Prevented fallback to insecure connection for Deb",
"time": "2020-06-22T16:35:49.527Z"
},
{
"type": "log:message",
"level": 1,
"message": "[Connections] All connections to Deb failed",
"time": "2020-06-22T16:35:49.527Z"
},
{
"type": "ajax",
"url": "https://192-168-1-34.c3bdb332af0b4768a16723d08cef2d22.plex.direct:32400/media/providers?X-Plex-Product=Plex%20Web&X-Plex-Version=4.36.1&X-Plex-Client-Identifier=4z9ker76q33fq6dgbqz20n5c&X-Plex-Platform=Chrome&X-Plex-Platform-Version=83.0&X-Plex-Sync-Version=2&X-Plex-Features=external-media%2Cindirect-media&X-Plex-Model=hosted&X-Plex-Device=Windows&X-Plex-Device-Name=Chrome&X-Plex-Device-Screen-Resolution=1280x881%2C1280x1024&X-Plex-Token=TOKEN-7VxLphswRmp&X-Plex-Language=fr",
"status": 0,
"headers": {
"Accept-Language": "fr",
"Accept": "application/json"
},
"statusText": "timeout",
"time": "2020-06-22T16:35:49.527Z"
}
]
I think I found what you want, it’s on Console right ?
If yes, I paste the log there :
if Link not working : https://pastebin.com/D5CtdLNe
Your server logs (Plex Media Server.log)
shows this:
Jun 22, 2020 18:31:10.982 [0xb00fc450] WARN - SLOW QUERY: It took 270.000000 ms to retrieve 8 items.
Jun 22, 2020 18:32:28.020 [0x9b6f9450] ERROR - Error response for update: ().
Jun 22, 2020 18:32:28.501 [0x9b6f9450] ERROR - Error response for update: ().
Jun 22, 2020 18:32:28.913 [0x9b6f9450] ERROR - Error response for update: ().
Jun 22, 2020 18:32:29.003 [0x950f6450] ERROR - Error response for update: ().
Jun 22, 2020 18:33:06.462 [0xb24ff450] WARN - Transcode runner appears to have died.
Jun 22, 2020 18:33:06.473 [0x950f6450] WARN - Transcode runner appears to have died.
Please observe there are no DEBUG statements.
Settings - Server - General -> Enable Plex Media Server debug logging
Click SAVE.
I hope you talk about this :
Sorry for my noob 
Finally, I reinstall Linux on new sdcard, it’s fixed. I have no idea what is the bug LOL
Thanks
Raspberry PI? SD card?
It would have helped to know this
Also, for future reference, you can drag & drop the ZIP file you download from the server directly into this reply window (let it finish upload before pressing ‘Reply’)
Ok
Yes Raspi 4 , I write on first post
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