# Videos named 264 missing **URL:** \ **Category:** Plex Media Server\ **Tags:** server-windows\ **Created:** [September 11, 2021, 8:12pm UTC](https://forums.plex.tv/t/videos-named-264-missing/742554 "2021-09-11T20:12:04Z")\ **Posts on this page:** 13\ **Page:** 1
**Author:** ![AlexMhr](https://avatars.discourse-cdn.com/v4/letter/a/94ad74/32.png) [@AlexMhr](https://forums.plex.tv/u/AlexMhr)\ **Post date:** [September 11, 2021, 8:12pm UTC](https://forums.plex.tv/t/videos-named-264-missing/742554/1 "2021-09-11T20:12:04Z")
I have an “Other Video” library where the files are simply numbers. 264 is always missing. I can rename it to another number and it appears, then rename it back to 264 and it vanishes again. Doesn’t matter the file type. ---
**Author:** ![tom80H](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tom80h/32/19753_2.png) [@tom80H](https://forums.plex.tv/u/tom80H)\ **Post date:** [September 11, 2021, 8:16pm UTC](https://forums.plex.tv/t/videos-named-264-missing/742554/2 "2021-09-11T20:16:06Z")
Is it actually being ignored or mismatched as a different version of another video of yours? If so you should be able to find it using the `Duplicate` filter. ---
**Author:** ![Elijah\_Baley](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/elijah_baley/32/10336_2.png) [@Elijah\_Baley](https://forums.plex.tv/u/Elijah_Baley)\ **Post date:** [September 11, 2021, 8:32pm UTC](https://forums.plex.tv/t/videos-named-264-missing/742554/3 "2021-09-11T20:32:27Z")
I “think” ‘h264’ is a video or audio format and that “may” be the why. To keep the files in the order you use you might try renaming it to something like: “263.9.ext” You could also use “263a.ext” and get it to work. Plex should not require that but it might be a work around to get things working. Of course it very well could be something else but that is a place to start. ---
**Author:** ![Elijah\_Baley](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/elijah_baley/32/10336_2.png) [@Elijah\_Baley](https://forums.plex.tv/u/Elijah_Baley)\ **Post date:** [September 11, 2021, 8:52pm UTC](https://forums.plex.tv/t/videos-named-264-missing/742554/4 "2021-09-11T20:52:36Z")
> [@tom80H](#): > > Is it actually being ignored or mismatched as a different version of another video of yours? > If so you should be able to find it using the `Duplicate` filter. Since this is an “other videos” library should it not even try to match to anything? ---
**Author:** ![tom80H](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tom80h/32/19753_2.png) [@tom80H](https://forums.plex.tv/u/tom80H)\ **Post date:** [September 11, 2021, 8:55pm UTC](https://forums.plex.tv/t/videos-named-264-missing/742554/5 "2021-09-11T20:55:28Z")
It’ll still be looking for different versions of what it perceives to be the same video. ---
**Author:** ![AlexMhr](https://avatars.discourse-cdn.com/v4/letter/a/94ad74/32.png) [@AlexMhr](https://forums.plex.tv/u/AlexMhr)\ **Post date:** [September 11, 2021, 11:43pm UTC](https://forums.plex.tv/t/videos-named-264-missing/742554/6 "2021-09-11T23:43:50Z")
You’re right @tom80H, it had merged 264 with 004. Thanks for the tip. Alas there is no option to split them. So for now I’ve placed episode 264 with floor 13 (skip). However it would be nice if the plex gods could fix that, if they’re listening. thanks again. ---
**Author:** ![tom80H](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tom80h/32/19753_2.png) [@tom80H](https://forums.plex.tv/u/tom80H)\ **Post date:** [September 11, 2021, 11:46pm UTC](https://forums.plex.tv/t/videos-named-264-missing/742554/7 "2021-09-11T23:46:33Z")
The `Split apart` action should be in the context menu of the duplicate item. IIRC there might be some issue with that if all your files are in a single flat folder. ---
**Author:** ![AlexMhr](https://avatars.discourse-cdn.com/v4/letter/a/94ad74/32.png) [@AlexMhr](https://forums.plex.tv/u/AlexMhr)\ **Post date:** [September 12, 2021, 12:06am UTC](https://forums.plex.tv/t/videos-named-264-missing/742554/8 "2021-09-12T00:06:26Z")
Alas the split option isn’t there, nor is the usual blue/gray “duplicate” icon number that appears in the corner of the graphic (no poster in this case). I would have noticed the icon on episode 4 had it been there since its so close to the top. However I can see what it’s doing now, the file is named “264 (4p).avi” and it’s obviously dismissed 264 as the compression standard and parsed the 4 from 4p as the episode number. Sure enough, I had another file elsewhere that was “264 (5p).avi” and it merged it with episode 5. So there it is. It doesn’t do that with episode 265 though. Again, thanks for your helps. ---
**Author:** ![tom80H](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tom80h/32/19753_2.png) [@tom80H](https://forums.plex.tv/u/tom80H)\ **Post date:** [September 12, 2021, 12:51am UTC](https://forums.plex.tv/t/videos-named-264-missing/742554/9 "2021-09-12T00:51:51Z")
As you say this is an episode… keep in mind you can only split tv-show type library items at the show-level ---
**Author:** ![AlexMhr](https://avatars.discourse-cdn.com/v4/letter/a/94ad74/32.png) [@AlexMhr](https://forums.plex.tv/u/AlexMhr)\ **Post date:** [September 12, 2021, 4:37am UTC](https://forums.plex.tv/t/videos-named-264-missing/742554/10 "2021-09-12T04:37:42Z")
Thanks but alas I don’t know what your sentence means. Splitting at show-level would imply splitting one show into two, and I’m having doubts that’s what you meant, unless I’m missing something. ---
**Author:** ![tom80H](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tom80h/32/19753_2.png) [@tom80H](https://forums.plex.tv/u/tom80H)\ **Post date:** [September 12, 2021, 10:52am UTC](https://forums.plex.tv/t/videos-named-264-missing/742554/11 "2021-09-12T10:52:03Z")
I was just stating that you cannot split single episodes. However… if your files are organized in a tv-show library, your naming / file organization will most likely be the culprit as for why these files are incorrectly merged. So fixing this will help Plex fixing your merging-issue ---
**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\ **Post date:** [September 12, 2021, 1:11pm UTC](https://forums.plex.tv/t/videos-named-264-missing/742554/12 "2021-09-12T13:11:44Z")
If you have a “series” of videos, you could put them into a library of the type “tv show”, but with agent set to “Personal Media”. For this to work, you must then of course follow the general Plex naming schema for series. Since this show cannot be “matched” to any metadata source, you are solely dependent on embedded meta tags. You cannot even use the file names as titles for the episodes. Which is only possible in Plex when using mp4/m4v files. ---
**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\ **Post date:** [December 11, 2021, 1:11pm UTC](https://forums.plex.tv/t/videos-named-264-missing/742554/13 "2021-12-11T13:11:59Z")
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