# Viewing Plex Server Logs on QNAP using Tautulli **URL:** \ **Category:** General Discussions\ **Tags:** server-qnap\ **Created:** [July 2, 2018, 1:48pm UTC](https://forums.plex.tv/t/viewing-plex-server-logs-on-qnap-using-tautulli/278382 "2018-07-02T13:48:18Z")\ **Posts on this page:** 6\ **Page:** 1
**Author:** ![Geoff555](https://avatars.discourse-cdn.com/v4/letter/g/65b543/32.png) [@Geoff555](https://forums.plex.tv/u/Geoff555)\ **Post date:** [July 2, 2018, 1:48pm UTC](https://forums.plex.tv/t/viewing-plex-server-logs-on-qnap-using-tautulli/278382/1 "2018-07-02T13:48:18Z")
I have Plex Media Server and Tautulli installed on my QNAP NAS and they are both working fine. I have tried to configure Tautulli so that it can read the Plex Media Server Logs. Using WINSCP on Windows I can access the log files which are located at :- /share/CACHEDEV1\_DATA/.qpkg/PlexMediaServer/Library/Plex Media Server/Logs/ I have entered this path into Tautulli Settings - Plex Media Server - Logs Folder but when I then try to see the file using View Logs it reports No Information Available and the Tautulli Log reports :- Unable to open Plex Log file. [Errno 2] No such file or directory: ’ /share/CACHEDEV1\_DATA/.qpkg/PlexMediaServer/Library/Plex Media Server/Logs/Plex Media Server.log’ Am I missing something obvious? I have checked the address numerous times. I have cut and pasted the address from WINSCP all to no avail. Any help or suggestions would be much appreciated. ---
**Author:** ![dane22](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/dane22/32/4389_2.png) [@dane22](https://forums.plex.tv/u/dane22)\ **Post date:** [July 2, 2018, 6:34pm UTC](https://forums.plex.tv/t/viewing-plex-server-logs-on-qnap-using-tautulli/278382/2 "2018-07-02T18:34:53Z")
Did you try without the trailing slash? ---
**Author:** ![Geoff555](https://avatars.discourse-cdn.com/v4/letter/g/65b543/32.png) [@Geoff555](https://forums.plex.tv/u/Geoff555)\ **Post date:** [July 2, 2018, 6:42pm UTC](https://forums.plex.tv/t/viewing-plex-server-logs-on-qnap-using-tautulli/278382/3 "2018-07-02T18:42:31Z")
I did - still didn’t work. Just can’t figure it out ---
**Author:** ![dane22](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/dane22/32/4389_2.png) [@dane22](https://forums.plex.tv/u/dane22)\ **Post date:** [July 2, 2018, 8:47pm UTC](https://forums.plex.tv/t/viewing-plex-server-logs-on-qnap-using-tautulli/278382/4 "2018-07-02T20:47:58Z")
It’s there 4 sure, so might have to ask the dev of it, if it can handle like a space, in case below doesn’t work ```auto /share/CACHEDEV1_DATA/.qpkg/PlexMediaServer/Library/Plex\ Media\ Server/Logs ``` Note in above, the backslash before each space to escape it To locate the relevant support thread, go here: > [@SUPPORT: Find my Plug-In here for support \*\*\*\*\*\*\*\*\* READ ME FIRST \*\*\*\*\*\*\*\*\*](https://forums.plex.tv/t/support-find-my-plug-in-here-for-support-read-me-first/128698): > > This thread allows you to easy locate the relevant support thread for a plug-in/Channel Locate the thread for a channel here, in order to ask support questions, and do note that the majority of those are provided as 3rd party plug-Ins, meaning support is only if the author wants to do this, and is still active in the forums, or somebody chimes in. Channels marked with a \* are available in the [WebTools-Unsupported App Store](https://forums.plex.tv/t/206843 "WebTools-Unsupported App Store") (UAS) If you want to know how to install a channel manually, have a l… ---
**Author:** ![Geoff555](https://avatars.discourse-cdn.com/v4/letter/g/65b543/32.png) [@Geoff555](https://forums.plex.tv/u/Geoff555)\ **Post date:** [July 2, 2018, 9:04pm UTC](https://forums.plex.tv/t/viewing-plex-server-logs-on-qnap-using-tautulli/278382/5 "2018-07-02T21:04:42Z")
The slashes didn’t work either I’m afraid. Thanks for pointing me in the direction of the Tautulli forum section. I’ve posted the query there too. ---
**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\ **Post date:** [September 30, 2018, 9:15pm UTC](https://forums.plex.tv/t/viewing-plex-server-logs-on-qnap-using-tautulli/278382/6 "2018-09-30T21:15:07Z")
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