# viewOffset incorrect in webhook?

**URL:** <https://forums.plex.tv/t/viewoffset-incorrect-in-webhook/936357>\
**Category:** Dev/API Corner\
**Tags:** webhooks\
**Created:** [February 14, 2026, 2:43am UTC](https://forums.plex.tv/t/viewoffset-incorrect-in-webhook/936357 "2026-02-14T02:43:44Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![greghartstein](https://avatars.discourse-cdn.com/v4/letter/g/0ea827/32.png) [@greghartstein](https://forums.plex.tv/u/greghartstein)\
**Post date:** [February 14, 2026, 2:43am UTC](https://forums.plex.tv/t/viewoffset-incorrect-in-webhook/936357/1 "2026-02-14T02:43:44Z")

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When a video plays from start the viewOffset value in webhook is the same as if it was resumed. It should be 0 if replayed from start. Or…resume playing should send a media.resume hook instead of media.play like it does now. Is this correct behavior?

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**Author:** ![greghartstein](https://avatars.discourse-cdn.com/v4/letter/g/0ea827/32.png) [@greghartstein](https://forums.plex.tv/u/greghartstein)\
**Post date:** [February 14, 2026, 6:24am UTC](https://forums.plex.tv/t/viewoffset-incorrect-in-webhook/936357/2 "2026-02-14T06:24:19Z")

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Adding to this.  
viewOffset doesn’t get populated until after 90 seconds of playback (from a fresh playback start). Before that time if user pauses and resumes viewOffset is 0.

viewOffset is reset to 0 when user scrubs past 90% and media.scrobble is posted and doesn’t get repopulated during any further playback