Volume To Low Even at 100%

PMP 2.12.1
PMS 1.13.2.5154

Hi All. I am an OpenPHT user but now looking to move to PMP v2. The main issue that is stopping me is low volume. PC volume is 100% but PMP is too quiet playing any media and requires me to crank up the TV volume significantly. OpenPHT playing the same media is much higher volume, android client casting to same TV is also much higher. Its only PMP with the problem.

I have tried toggling normalize on downmix, exclusive mode but makes no difference.

Any advice would be appreciated thx.

Maybe this is of use https://forums.plex.tv/discussion/comment/1042059/#Comment_1042059

Thanks I saw that post and I will give it a go. Can it be enabled by default?

@Pil71 said:
Thanks I saw that post and I will give it a go. Can it be enabled by default?

Sorry, no.

maybe your volume is actually turned down inside PMP itself

play a video in PMP and press + on the keyboard to increase the volume

Thank dan-the-man but no the vol is up at 100%

Any suggestions from the Plex team ?

Any help from Plex team would be appreciated.