# Watch Together not working - "no access"

**URL:** https://forums.plex.tv/t/watch-together-not-working-no-access/837933
**Category:** Remote Access
**Tags:** watch-together
**Created:** [April 15, 2023, 1:54am UTC](https://forums.plex.tv/t/watch-together-not-working-no-access/837933 "2023-04-15T01:54:13Z")
**Posts on this page:** 2
**Page:** 1

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### Author: ![jwb\_b](https://avatars.discourse-cdn.com/v4/letter/j/ebca7d/32.png) [@jwb\_b](https://forums.plex.tv/u/jwb_b)
#### Post date: [April 15, 2023, 1:54am UTC](https://forums.plex.tv/t/watch-together-not-working-no-access/837933/1 "2023-04-15T01:54:13Z")

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Server Version#: Version 1.32.0.6918  
Player Version#: Web Player

My friend gets “no access” when trying to access a “Watch Together” video hosted on my plex server.

- Plex server running on a Mac
- No firewall on host Mac machine
- Everything works fine when accessing the server locally
- Static IP address is set on the Mac’s network adapter - “using DHCP with manual address” - 192.168.1.6
- Port forwarding is enabled on router - remote port 32400 forwarded to 192.168.1.6:32400
- I’ve also tried disabling port forwarding and instead enabling UPnP on my router
- Remote access status on my local plex dashboard says “enabled” and shows that it’s accessible to the internet - everything is green
- Remote access “Manually specify public port” option is enabled and set to 32400
- Accessing [my-ip]:32400 outside my network brings me to a plex sign-in page, indicating that it’s properly forwarded and accessible to the internet

I have tried rebooting my router, restarting the plex server, having my friend restart their plex client, and signing in and out of my plex account.

[https://status.plex.tv/](https://status.plex.tv/) indicates no remote access outages.

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### Author: ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)
#### Post date: [July 14, 2023, 1:54am UTC](https://forums.plex.tv/t/watch-together-not-working-no-access/837933/2 "2023-07-14T01:54:31Z")

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