# Watched not toggling

**URL:** https://forums.plex.tv/t/watched-not-toggling/231303
**Category:** General Discussions
**Created:** [April 3, 2018, 2:10pm UTC](https://forums.plex.tv/t/watched-not-toggling/231303 "2018-04-03T14:10:54Z")
**Posts on this page:** 6
**Page:** 1

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### Author: ![Morpheus\_1](https://avatars.discourse-cdn.com/v4/letter/m/8edcca/32.png) [@Morpheus\_1](https://forums.plex.tv/u/Morpheus_1)
#### Post date: [April 3, 2018, 2:10pm UTC](https://forums.plex.tv/t/watched-not-toggling/231303/1 "2018-04-03T14:10:54Z")

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I notice that lately when I watch something it goes away on deck but then reappears somtime later. I also see that the unwatched number in Shield Tv shows on the cover art when all episodes are watched. There is some kind of bug with watched episodes

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### Author: ![sa2000](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/sa2000/32/6922_2.png) [@sa2000](https://forums.plex.tv/u/sa2000)
#### Post date: [April 3, 2018, 4:36pm UTC](https://forums.plex.tv/t/watched-not-toggling/231303/2 "2018-04-03T16:36:28Z")

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There is a reported issue being looked into relating to the cache and it may well be the same problem

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### Author: ![Morpheus\_1](https://avatars.discourse-cdn.com/v4/letter/m/8edcca/32.png) [@Morpheus\_1](https://forums.plex.tv/u/Morpheus_1)
#### Post date: [April 5, 2018, 2:16pm UTC](https://forums.plex.tv/t/watched-not-toggling/231303/3 "2018-04-05T14:16:52Z")

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Any idea when this will be fixed

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### Author: ![sa2000](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/sa2000/32/6922_2.png) [@sa2000](https://forums.plex.tv/u/sa2000)
#### Post date: [April 5, 2018, 5:13pm UTC](https://forums.plex.tv/t/watched-not-toggling/231303/4 "2018-04-05T17:13:45Z")

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I have been discussing this with the development team and it might not be the issue i thought of. The problem that i mentioned was to do with the cached information may not be getting updated when the watched status is changed.

Could you do some tests of this and provide logs and a copy of the database taken after status goes to watched and again when it reverts to unwatched and getting the zipped logs for each of the 2 times and also identifying the media show that this related and the times. Media Info xml would help identify the items in the database.

Get screenshots showing the watched state set correctly and then getting lost  
Do not crop the screenshots. i want to see the times of each screenshot - hopefully the clock will show

You can PM me the zipped database. The rest can be attached here or you can include in the PM

Settings / Server / General / Show Advanced - enable debug logging for Plex Media Server  
Restart the server before doing the test to get fresh logs created

To download logs  
Settings/ Server / Help / Download Logs

To download the database  
Settings / Server / Help / Download database (may take a while)

To get media info xml of the item getting the watched status issue  
See [https://support.plex.tv/articles/201998867-investigate-media-information-and-formats/](https://support.plex.tv/articles/201998867-investigate-media-information-and-formats/)

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### Author: ![sa2000](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/sa2000/32/6922_2.png) [@sa2000](https://forums.plex.tv/u/sa2000)
#### Post date: [May 29, 2019, 11:46am UTC](https://forums.plex.tv/t/watched-not-toggling/231303/5 "2019-05-29T11:46:04Z")

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> [@sa2000](#):
>
> There is a reported issue being looked into relating to the cache and it may well be the same problem

A fix has just been relating to cached data for the dashboard hubs.

See release note for Plex Media Server beta release 1.15.8.1163

> [@Plex Media Server](https://forums.plex.tv/t/plex-media-server/30447/264):
>
> Plex Media Server 1.15.8.1163 is now available to Plex Pass users in the Beta update channel SHIELD - Please note that the creation of new “Premium Music” libraries on the SHIELD is currently unsupported and all existing Premium Music libraries will gracefully fall back to using standard library matching. Improvements are actively being worked on and are coming soon (within the next few months at the latest)! FIXES: (Database) Scheduled database backup job could cause a crash (#9993) (Hubs) …

- (Hubs) Invalidate cached hubs when watch state or library preferences are updated. (#8401)

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### Author: ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)
#### Post date: [January 8, 2020, 12:51am UTC](https://forums.plex.tv/t/watched-not-toggling/231303/6 "2020-01-08T00:51:13Z")

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