# Web and TV can't play series Transcoder Failed

**URL:** <https://forums.plex.tv/t/web-and-tv-cant-play-series-transcoder-failed/937902>\
**Category:** Plex Media Server\
**Tags:** server-windows, playstation, plex-web, lg-webos, player-windows\
**Created:** [April 10, 2026, 10:13pm UTC](https://forums.plex.tv/t/web-and-tv-cant-play-series-transcoder-failed/937902 "2026-04-10T22:13:17Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![vega69x\_gmail\_com](https://avatars.discourse-cdn.com/v4/letter/v/839c29/32.png) [@vega69x\_gmail\_com](https://forums.plex.tv/u/vega69x_gmail_com)\
**Post date:** [April 10, 2026, 10:13pm UTC](https://forums.plex.tv/t/web-and-tv-cant-play-series-transcoder-failed/937902/1 "2026-04-10T22:13:18Z")

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Server Version#:1.43.1.10611  
Player Version#:

Playback Error

Conversion failed. The transcoder failed to start up, but on mobile or roku it plays good  
\<If providing [server logs](https://support.plex.tv/articles/200250417-plex-media-server-log-files/) please do NOT turn on verbose logging, only [debug logging](https://support.plex.tv/articles/201643703-reporting-issues-with-plex-media-server/#toc-1) should be enabled\>

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<div class="post-metadata">

**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [July 9, 2026, 10:13pm UTC](https://forums.plex.tv/t/web-and-tv-cant-play-series-transcoder-failed/937902/2 "2026-07-09T22:13:58Z")

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