# Web app not finding PLEX server **URL:** \ **Category:** General Discussions\ **Created:** [October 26, 2017, 4:55pm UTC](https://forums.plex.tv/t/web-app-not-finding-plex-server/211821 "2017-10-26T16:55:39Z")\ **Posts on this page:** 4\ **Page:** 1
**Author:** ![Durinsbane](https://avatars.discourse-cdn.com/v4/letter/d/4491bb/32.png) [@Durinsbane](https://forums.plex.tv/u/Durinsbane)\ **Post date:** [October 26, 2017, 4:55pm UTC](https://forums.plex.tv/t/web-app-not-finding-plex-server/211821/1 "2017-10-26T16:55:39Z")
Having a problem that seems strange to me. The web app is able to sign into PLEX but cannot find the server. However, other apps, such as android and Roku seem to be operating normally. i assume something changed with an update but I cannot say that this is the cause. I have made no changes recently. There have been windows 10 updates however… Love your product, Your help would be appreciated. ---
**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\ **Post date:** [October 26, 2017, 5:12pm UTC](https://forums.plex.tv/t/web-app-not-finding-plex-server/211821/2 "2017-10-26T17:12:14Z")
Did you recently switch the login method from username/password to Google account? I think you inadvertently created a _new_ plex account when you logged in with your google account. As a result, your browser and your plex server are now on _different_ plex accounts. And that’s why you can’t see your server in the browser. Log **out** in the web app again (under the user avatar top-right) Then sign in with your usual plex username and password (click on ‘Continue with Email’, you can put the plex username into the input field for the email address) ---
**Author:** ![Durinsbane](https://avatars.discourse-cdn.com/v4/letter/d/4491bb/32.png) [@Durinsbane](https://forums.plex.tv/u/Durinsbane)\ **Post date:** [October 26, 2017, 5:20pm UTC](https://forums.plex.tv/t/web-app-not-finding-plex-server/211821/3 "2017-10-26T17:20:16Z")
Thanks. What an easy fix. I wish everything was such a breeze. ---
**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\ **Post date:** [January 8, 2020, 12:03am UTC](https://forums.plex.tv/t/web-app-not-finding-plex-server/211821/4 "2020-01-08T00:03:30Z")
Closed on January 8, 2020, 12:03am UTC