# Web client cannot connect to PMS. Android app and Rasplex connect fine. **URL:** \ **Category:** General Discussions\ **Created:** [April 4, 2016, 4:38pm UTC](https://forums.plex.tv/t/web-client-cannot-connect-to-pms-android-app-and-rasplex-connect-fine/141127 "2016-04-04T16:38:26Z")\ **Posts on this page:** 8\ **Page:** 1
**Author:** ![ap345](https://avatars.discourse-cdn.com/v4/letter/a/67e7ee/32.png) [@ap345](https://forums.plex.tv/u/ap345)\ **Post date:** [April 4, 2016, 4:38pm UTC](https://forums.plex.tv/t/web-client-cannot-connect-to-pms-android-app-and-rasplex-connect-fine/141127/1 "2016-04-04T16:38:26Z")
I’m running 1.0.3 as an unRaid docker. I’ve been experimenting with user accounts, and in troubleshooting another issue where RasPlex wouldn’t switch users I experimented with allowing fallback to secure connections. That thread is here. > **[Switch user does not work under RasPlex?](http://forums.plex.tv/discussion/213311/switch-user-does-not-work-under-rasplex)** > > I’m running the stable version of Rasplex on a Pi 2 using plexpass. I’ve just tried implementing users so that children can only access certain libraries. This works fine on the web interface and android client. On Rasplex the different users are... I’ve now managed to lock myself out of server settings. I can still use plex fine from the Android app, and cast to Chromecast, and from my main user on the Rasplex. However when point the web browser at http://[plex LAN ip]:32400/web/index.html, I am prompted to select user. If I select my main user I am prompted to enter a PIN, and then I get to the main Plex screen. My server name has a red triangle next to it and says “unavailable” How I can reconnect to my server? Thanks! ---
**Author:** ![ap345](https://avatars.discourse-cdn.com/v4/letter/a/67e7ee/32.png) [@ap345](https://forums.plex.tv/u/ap345)\ **Post date:** [April 5, 2016, 9:13pm UTC](https://forums.plex.tv/t/web-client-cannot-connect-to-pms-android-app-and-rasplex-connect-fine/141127/2 "2016-04-05T21:13:34Z")
Anyone got any pointers? Thanks ---
**Author:** ![ap345](https://avatars.discourse-cdn.com/v4/letter/a/67e7ee/32.png) [@ap345](https://forums.plex.tv/u/ap345)\ **Post date:** [April 7, 2016, 8:45pm UTC](https://forums.plex.tv/t/web-client-cannot-connect-to-pms-android-app-and-rasplex-connect-fine/141127/3 "2016-04-07T20:45:50Z")
Anyone ? ---
**Author:** ![JDKincaid](https://avatars.discourse-cdn.com/v4/letter/j/3be4f8/32.png) [@JDKincaid](https://forums.plex.tv/u/JDKincaid)\ **Post date:** [April 9, 2016, 4:47pm UTC](https://forums.plex.tv/t/web-client-cannot-connect-to-pms-android-app-and-rasplex-connect-fine/141127/4 "2016-04-09T16:47:39Z")
I am having the same issues since the lastest update. I have to use internet explorer to connect. Both Chrome and Firefox fail to connect. ---
**Author:** ![dbbdark](https://avatars.discourse-cdn.com/v4/letter/d/85f322/32.png) [@dbbdark](https://forums.plex.tv/u/dbbdark)\ **Post date:** [April 9, 2016, 4:56pm UTC](https://forums.plex.tv/t/web-client-cannot-connect-to-pms-android-app-and-rasplex-connect-fine/141127/5 "2016-04-09T16:56:11Z")
also have problems with connection https friends of my also ---
**Author:** ![IamSpartacus](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/iamspartacus/32/5165_2.png) [@IamSpartacus](https://forums.plex.tv/u/IamSpartacus)\ **Post date:** [April 10, 2016, 3:42am UTC](https://forums.plex.tv/t/web-client-cannot-connect-to-pms-android-app-and-rasplex-connect-fine/141127/6 "2016-04-10T03:42:51Z")
This is a Plex issue. Either with their own network or with the service that hosts their SSL certs. Many of my remote users can not access my server any longer using secure connections since 1-2 days ago. ---
**Author:** ![charlesgbaker](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/charlesgbaker/32/13816_2.png) [@charlesgbaker](https://forums.plex.tv/u/charlesgbaker)\ **Post date:** [April 10, 2016, 4:17am UTC](https://forums.plex.tv/t/web-client-cannot-connect-to-pms-android-app-and-rasplex-connect-fine/141127/7 "2016-04-10T04:17:03Z")
I’m having the same issue since the last update. I’ll try using IE as JDKincaid, but this sucks. ---
**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\ **Post date:** [January 7, 2020, 9:16pm UTC](https://forums.plex.tv/t/web-client-cannot-connect-to-pms-android-app-and-rasplex-connect-fine/141127/8 "2020-01-07T21:16:28Z")