# WebTool - v3.0.0 can't login

**URL:** <https://forums.plex.tv/t/webtool-v3-0-0-cant-login/838835>\
**Category:** General Discussions\
**Tags:** server-windows\
**Created:** [April 22, 2023, 8:47pm UTC](https://forums.plex.tv/t/webtool-v3-0-0-cant-login/838835 "2023-04-22T20:47:59Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![TimTales](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/timtales/32/296327_2.png) [@TimTales](https://forums.plex.tv/u/TimTales)\
**Post date:** [April 22, 2023, 8:48pm UTC](https://forums.plex.tv/t/webtool-v3-0-0-cant-login/838835/1 "2023-04-22T20:48:00Z")

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Hi I am using WebTool 3.0.0. for some time now to copy playlists to my managed users. I just tried to log into WebTool and it will always state “Wrong username and/or password” even so They are100% correct

I use 2FA but I also did before so I know to add the 2FA code at the end of my password .

(Side note: It would be cool if someone updates the WebTool - v3.0.0 wiki with the 2FA workaround)

The only thing I have changed on my PMS is I relocated the windows and the Google Chome %temp% and %tmp% folder location. (correctly like as out of the handbook, no gimmics! They are now on a HDD and not on the SSD hoping the SSD will last longer because of a lot less temporary write actions) That was about 1 month ago and every thing works as smooth (or bumpy LOL) as before except WebTools - v3.0.0

Could this be the reason???

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**Author:** ![tom80H](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tom80h/32/19753_2.png) [@tom80H](https://forums.plex.tv/u/tom80H)\
**Post date:** [April 22, 2023, 9:27pm UTC](https://forums.plex.tv/t/webtool-v3-0-0-cant-login/838835/2 "2023-04-22T21:27:26Z")

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Have you considered simply switching to WebTools-NG?

> [@WebTools-NG](https://forums.plex.tv/t/webtools-ng/598539):
>
> [[GitHub issues]](https://github.com/WebTools-NG/WebTools-NG/issues) [[Release]](https://github.com/WebTools-NG/WebTools-NG/releases/latest) [[Download latest release]](https://github.com/WebTools-NG/WebTools-NG/releases/latest) [[Download total]](https://github.com/WebTools-NG/WebTools-NG/releases) [master] [Maintenance] [[CodeQL]](https://github.com/WebTools-NG/WebTools-NG/actions?query=workflow%3ACodeQL) [[Build/release]](https://github.com/WebTools-NG/WebTools-NG/actions/workflows/release.yml)BETA TESTERS WANTED ! If you would like to help us shaping the next version of WebTools, as well as translate it into your native language, then we need your help. Please read here: About: WebTools-NG is a collection of utilities to help with the management of your Plex Media Server. This app is an Electron/Vue based application, that runs directly on your w…

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**Author:** ![dane22](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/dane22/32/4389_2.png) [@dane22](https://forums.plex.tv/u/dane22)\
**Post date:** [April 22, 2023, 11:33pm UTC](https://forums.plex.tv/t/webtool-v3-0-0-cant-login/838835/3 "2023-04-22T23:33:38Z")

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Currently, we have an issue on Windows platform only, where the latest version of PMS sadly broke plugin’s when they use secure http (HTTPS)

This sadly broke not only 3rd. Party tools like `WebTools.bundle`, but also our own legacy agents

We are working on a fix for this, but sadly no ETA

For now, I can only suggest a downgrade of you PMS, if this is vital for you, and if not, then await a PMS upgrade

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**Author:** ![TimTales](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/timtales/32/296327_2.png) [@TimTales](https://forums.plex.tv/u/TimTales)\
**Post date:** [April 23, 2023, 3:34pm UTC](https://forums.plex.tv/t/webtool-v3-0-0-cant-login/838835/5 "2023-04-23T15:34:29Z")

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Do they have the “Copy Playlist to other user” implemented yet? They did not last time I checked. around a year ago!

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**Author:** ![TimTales](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/timtales/32/296327_2.png) [@TimTales](https://forums.plex.tv/u/TimTales)\
**Post date:** [April 23, 2023, 3:35pm UTC](https://forums.plex.tv/t/webtool-v3-0-0-cant-login/838835/6 "2023-04-23T15:35:07Z")

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Thx for letting me know

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**Author:** ![dane22](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/dane22/32/4389_2.png) [@dane22](https://forums.plex.tv/u/dane22)\
**Post date:** [April 23, 2023, 5:48pm UTC](https://forums.plex.tv/t/webtool-v3-0-0-cant-login/838835/7 "2023-04-23T17:48:42Z")

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> [@TimTales](#):
>
> Do they have the “Copy Playlist to other user” implemented yet?

Sadly not there yet

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [July 22, 2023, 5:49pm UTC](https://forums.plex.tv/t/webtool-v3-0-0-cant-login/838835/8 "2023-07-22T17:49:18Z")

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