What to do when EPG screws up

Tonight, a show wouldn’t record because the last episode recorded was mislabeled as “…S01E05” instead of “…S01E04”. The title and episode name were correct, but the episode number was wrong. It’s flagged to record in the guide, but won’t schedule it in the DVR schedule. I moved the file to a folder not in the library and rescanned. It worked, but what a terrible way to make me deal with it. Now, after it is done recording I have to copy things back???

What do I need to do to fix this? I tried to refresh the metadata. No luck. Is it as simple as changing the file name to “…E04”? Do I need to edit the metadata?

In the future, 1) can I get an option to choose force recording? 2) I’m repeating myself, but if I could manually schedule by time and channel, it would be a simple fix.

Thanks for any help.

Mike

Sadly, as far as I know, what you did is the party-line solution. For me, plex has had 27 months to implement some sort of work around. But they’d rather blame the EPG provider (again and again) rather than provide some sort of workaround that would allow users to easily record the television they want.

Allowing recording by time/channel is the obvious solution, given that every other DVR in the world allows this, including the free one I switched to. They talk a good game about wanting to solve the problems but after more than two years of this, it really appears to be bluster with no follow through.

One way to avoid these problems would be to record to an TV library used only for recording that you essentially keep blank. Then manually move recordings to a separate permanent TV library. If the target recording library is always empty, then Plex won’t find anything that might be considered a duplicate that would suppress recording. Obviously not ideal. What can I say. It’s Plex.

So sad too when the core streaming/library product is so good. Charging money for FrustrationWare has really done a number on their reputation. I don’t have anything good to say about the sync paid feature either.