When playing 4k video with subtitles in direct play (direct stream), transcoding is forcibly performed after about 10 minutes

General Discussions Plex Features
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When playing 4k video with subtitles in direct play (direct stream), transcoding is forcibly performed after about 10 minutes.

However, when playing without subtitles(external srt), no forced transcoding is performed.

Also, when playing HD video, even if there are subtitles, no forced transcoding has occurred. (1080p).

There are two ways to resolve this symptom.

First, there is a way to modify the plex media player.
(Currently using the latest version of webos and the latest version of pmp)

Secondly, learn the language of the world and watch movies without subtitles.

I believe the first way is faster.
Do you really?
:slight_smile:

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My guess about transcoding was correct.

The PMC log was as follows.

[ui-chrome-webos][mde] Direct play failed; asked to always brun subtitles

Transcoding occurs 10 minutes after most UHD video playback.

Perhaps there is an error in the display of the subtitles of the PMP and it is assumed that the PMP is requesting transcoding.

The cause of this phenomenon is assumed to be an error in the subtitle library during certain UHD playback in PMP on WebOS.
(The overlay display of subtitles has a low CPU load, so I’m sure there’s a bug in the subtitle library.)

Eventually, I will learn the language of the world as a quick way to solve this problem.

But I ordered Shield TV because I couldn’t stand even the short time to learn a language around the world.

At least I’ve solved this, but for the users who love PLEX, please ask the PLEX development team to solve this problem as soon as possible.

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