# Where is the library folder? **URL:** \ **Category:** Plex Media Server\ **Tags:** server-mac\ **Created:** [September 5, 2020, 12:27am UTC](https://forums.plex.tv/t/where-is-the-library-folder/630462 "2020-09-05T00:27:31Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![2991](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/2991/32/324440_2.png) [@2991](https://forums.plex.tv/u/2991)\ **Post date:** [September 5, 2020, 12:27am UTC](https://forums.plex.tv/t/where-is-the-library-folder/630462/1 "2020-09-05T00:27:31Z")
Server Version#:4.34.3 Player Version#: Hi all I need to get to my Library but where in the hell is it\> Cheers ---
**Author:** ![BigWheel](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/bigwheel/32/78783_2.png) [@BigWheel](https://forums.plex.tv/u/BigWheel)\ **Post date:** [September 5, 2020, 12:32am UTC](https://forums.plex.tv/t/where-is-the-library-folder/630462/2 "2020-09-05T00:32:29Z")
If you don’t have it pinned to your home screen then you can click `More` to see all the libraries from your server and other sources you have access to and pin whichever you wish to home screen ![Plex](https://global.discourse-cdn.com/plex/original/3X/c/0/c072224b7b7cad6e7c725add0ccaacffd12e4718.png) ![Plex](https://global.discourse-cdn.com/plex/original/3X/3/c/3cb00c1079b1966e1f65629e31f4e9b166a75030.png) ---
**Author:** ![2991](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/2991/32/324440_2.png) [@2991](https://forums.plex.tv/u/2991)\ **Post date:** [September 5, 2020, 1:05am UTC](https://forums.plex.tv/t/where-is-the-library-folder/630462/3 "2020-09-05T01:05:48Z")
where is the More Button? ---
**Author:** ![2991](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/2991/32/324440_2.png) [@2991](https://forums.plex.tv/u/2991)\ **Post date:** [September 5, 2020, 1:06am UTC](https://forums.plex.tv/t/where-is-the-library-folder/630462/4 "2020-09-05T01:06:43Z")
![Screen Shot 2020-09-05 at 10.46.39 am](https://global.discourse-cdn.com/plex/original/3X/4/c/4ccf74ae43e20dc59dd855830cfe87593edaa870.jpeg) ---
**Author:** ![BigWheel](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/bigwheel/32/78783_2.png) [@BigWheel](https://forums.plex.tv/u/BigWheel)\ **Post date:** [September 5, 2020, 1:10am UTC](https://forums.plex.tv/t/where-is-the-library-folder/630462/5 "2020-09-05T01:10:12Z")
Those are all the free online media sources we provide. Do you have the Plex Media Server installed? ---
**Author:** ![2991](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/2991/32/324440_2.png) [@2991](https://forums.plex.tv/u/2991)\ **Post date:** [September 5, 2020, 11:51pm UTC](https://forums.plex.tv/t/where-is-the-library-folder/630462/6 "2020-09-05T23:51:02Z")
Hello again I can’t see the More button Can you please explain how to find it. cheers ---
**Author:** ![2991](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/2991/32/324440_2.png) [@2991](https://forums.plex.tv/u/2991)\ **Post date:** [September 7, 2020, 11:32am UTC](https://forums.plex.tv/t/where-is-the-library-folder/630462/7 "2020-09-07T11:32:26Z")
Hello BigWheel still having issue with my server you said to clic the more button but the more button isn’t visible I’ve resorted to downloading a new copy of Plex but hasn’t fixed the problem was hope the more button would be visible but its not. Are you able to help me with his or should I be asking for assistance in a different section. Cheers Colin ---
**Author:** ![tom80H](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tom80h/32/19753_2.png) [@tom80H](https://forums.plex.tv/u/tom80H)\ **Post date:** [September 7, 2020, 4:58pm UTC](https://forums.plex.tv/t/where-is-the-library-folder/630462/8 "2020-09-07T16:58:07Z")
Have you already been able to access that server of yours successfully in the past? If you only just set it up… make sure to do the initial run via the local IP address of the server – e.g. [http://127.0.0.1:32400/web](http://127.0.0.1:32400/web) if you’re on the same machine, http://[local PMS IP address]:32400/web otherwise. The situation you describe can happen if you have not yet linked the Plex Media Server to your Plex account and e.g. try to access it through [http://app.plex.tv/desktop](http://app.plex.tv/desktop) (while the online version of Plex does not yet know that local server belongs to you). [https://support.plex.tv/articles/200288586-installation/](https://support.plex.tv/articles/200288586-installation/) # If you had successfully used the server before, this kind of behavior could happen if your local Plex Media Server was previously linked to a different Plex account. > **[Why am I locked out of Server Settings and how do I get in? | Plex Support](https://support.plex.tv/articles/204281528-why-am-i-locked-out-of-server-settings-and-how-do-i-get-in/)** > > In some rare situations, you may find yourself “locked out” from being able to access your Plex Media Server and... ---
**Author:** ![2991](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/2991/32/324440_2.png) [@2991](https://forums.plex.tv/u/2991)\ **Post date:** [September 7, 2020, 5:38pm UTC](https://forums.plex.tv/t/where-is-the-library-folder/630462/9 "2020-09-07T17:38:35Z")
Hello tom80H I have been using Plex for 2 years worked great but I what’d to create a seperate folder for my saved music on an external SSD drive is where all my movers are saved as well TV I opened Plex started looking for where the library is and consent find it. In my desperation I download a new copy of Plex but that didn’t help at all I contacted Plex and was advised to clic the " More " button I don’t have it ![Screen Shot 2020-09-05 at 10.46.39 am](https://global.discourse-cdn.com/plex/original/3X/c/5/c5a0ff23e4ebb7eabd4b15dc0275fda2f1446a1c.png) Cheers Thanks for contacting me ---
**Author:** ![tom80H](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tom80h/32/19753_2.png) [@tom80H](https://forums.plex.tv/u/tom80H)\ **Post date:** [September 7, 2020, 5:41pm UTC](https://forums.plex.tv/t/where-is-the-library-folder/630462/10 "2020-09-07T17:41:29Z")
I did read those earlier posts. However, you’re not answering how you’re currently accessing the Plex Media Server or if any of the mentioned scenarios apply to your use case ---
**Author:** ![2991](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/2991/32/324440_2.png) [@2991](https://forums.plex.tv/u/2991)\ **Post date:** [September 7, 2020, 5:46pm UTC](https://forums.plex.tv/t/where-is-the-library-folder/630462/11 "2020-09-07T17:46:08Z")
Im just opening Plex Via my web iMac Safari web Browser. Is there any other way? ![Screen Shot 2020-09-08 at 3.44.27 am](https://global.discourse-cdn.com/plex/original/3X/f/e/febf3c93dbfcf4ba95888e69c65d0dc77f99197c.jpeg) ---
**Author:** ![2991](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/2991/32/324440_2.png) [@2991](https://forums.plex.tv/u/2991)\ **Post date:** [September 7, 2020, 5:55pm UTC](https://forums.plex.tv/t/where-is-the-library-folder/630462/12 "2020-09-07T17:55:37Z")
Tom Can you confirm that I have the Plex Media server (from Last image upload) Not sure why I’m asked if I have it installed ? Cheers Colin ---
**Author:** ![tom80H](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tom80h/32/19753_2.png) [@tom80H](https://forums.plex.tv/u/tom80H)\ **Post date:** [September 7, 2020, 8:20pm UTC](https://forums.plex.tv/t/where-is-the-library-folder/630462/13 "2020-09-07T20:20:39Z")
The 1st question asked by BigWheel was asked before you clarified that you had the Plex Media Server app installed. With Plex more recent development to support streaming of their own online videos, sometimes users who have so far only used [http://app.plex.tv](http://app.plex.tv) show up and ask how to add their own libraries without installing a server first – your question could have come from a direction like this. We’re beyond that question for quite some posts. The latest question was what address you use to open Plex in your browser. I’ve asked you to open the Plex Web version embedded within your Plex Media Server… based on your screenshot it’s hard to tell – usually the local/embedded version shows the name of your server in the tab title (e.g. `Plex: ). Therefore my money is on you’re still using the hosted/online version. ---
**Author:** ![2991](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/2991/32/324440_2.png) [@2991](https://forums.plex.tv/u/2991)\ **Post date:** [September 7, 2020, 9:40pm UTC](https://forums.plex.tv/t/where-is-the-library-folder/630462/14 "2020-09-07T21:40:12Z")
Hi Tom80H I only use Plex for streaming my own movies that I have collected of the years and they are stored on and external SSD. This is the address for opening Plex [http://127.0.0.1:32400/web/index.html](http://127.0.0.1:32400/web/index.html) If this is the wrong address please guide me to where I should find it. Thank You Colin ![Screen Shot 2020-09-08 at 7.37.25 am](https://global.discourse-cdn.com/plex/original/3X/8/1/81a17be63d52afe3690e328f3da17a544bb49541.jpeg) ---
**Author:** ![tom80H](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tom80h/32/19753_2.png) [@tom80H](https://forums.plex.tv/u/tom80H)\ **Post date:** [September 7, 2020, 9:46pm UTC](https://forums.plex.tv/t/where-is-the-library-folder/630462/15 "2020-09-07T21:46:59Z")
The address is right. Looks like you locked yourself out of this server – this can happen if you had the server previously linked using a different Plex account (e.g. if you have more than one). In one of the earlier posts I had linked a support article that will walk you through the process of regaining access to the content of your server. Make sure to perform all steps: 1. Access Special Server Settings – for macOS 2. Remove Certain Entries – for macOS 3. Restore Access to Your Plex Media Server – generic # > **[Why am I locked out of Server Settings and how do I get in? | Plex Support](https://support.plex.tv/articles/204281528-why-am-i-locked-out-of-server-settings-and-how-do-i-get-in/?_ga=2.209352144.371947992.1599149994-1501374894.1483747943)** > > In some rare situations, you may find yourself “locked out” from being able to access your Plex Media Server and... ---
**Author:** ![2991](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/2991/32/324440_2.png) [@2991](https://forums.plex.tv/u/2991)\ **Post date:** [September 7, 2020, 10:12pm UTC](https://forums.plex.tv/t/where-is-the-library-folder/630462/16 "2020-09-07T22:12:42Z")
When we had the last major update a few week ago I had to setup a new account because I was unable to login to the old one, worked fine tile a few days ago. the old account was 2991 my new account is BA2991. Is this the link: [http://app.plex.tv/desktop?\_ga=2.247371460.1354732909.1599260346-352286048.1599260346](http://app.plex.tv/desktop?_ga=2.247371460.1354732909.1599260346-352286048.1599260346) ---
**Author:** ![BigWheel](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/bigwheel/32/78783_2.png) [@BigWheel](https://forums.plex.tv/u/BigWheel)\ **Post date:** [September 8, 2020, 6:01pm UTC](https://forums.plex.tv/t/where-is-the-library-folder/630462/17 "2020-09-08T18:01:17Z")
Your server is still logged into your old account. 1. Quit the server so it is not running 2. find and delete the `com.plexapp.plexmediaserver.plist` file mentioned in the article mentioned above 3. restart your computer 4. launch the server ---
**Author:** ![2991](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/2991/32/324440_2.png) [@2991](https://forums.plex.tv/u/2991)\ **Post date:** [September 8, 2020, 9:18pm UTC](https://forums.plex.tv/t/where-is-the-library-folder/630462/18 "2020-09-08T21:18:38Z")
I contacted AppleCare due to an error with OSX Terminal I didn’t need to use Terminal. AppleCare fixed my Plex issue within 10 seconds. Do you still recommend me deleting - com.plexapp.plexmediaserver.plist Thanks again Colin ---
**Author:** ![BigWheel](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/bigwheel/32/78783_2.png) [@BigWheel](https://forums.plex.tv/u/BigWheel)\ **Post date:** [September 8, 2020, 9:21pm UTC](https://forums.plex.tv/t/where-is-the-library-folder/630462/19 "2020-09-08T21:21:16Z")
> [@2991](#): > > fixed my Plex issue within 10 seconds > [@2991](#): > > Do you still recommend me deleting if it is fixed and everything is working fine then no. ---
**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\ **Post date:** [December 7, 2020, 9:21pm UTC](https://forums.plex.tv/t/where-is-the-library-folder/630462/21 "2020-12-07T21:21:22Z")
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