# Why can't Plex find some extras? **URL:** \ **Category:** General Discussions\ **Created:** [October 9, 2016, 10:43pm UTC](https://forums.plex.tv/t/why-cant-plex-find-some-extras/162497 "2016-10-09T22:43:21Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![silentmiles](https://avatars.discourse-cdn.com/v4/letter/s/7cd45c/32.png) [@silentmiles](https://forums.plex.tv/u/silentmiles)\ **Post date:** [October 9, 2016, 10:43pm UTC](https://forums.plex.tv/t/why-cant-plex-find-some-extras/162497/1 "2016-10-09T22:43:21Z")
Hi Everyone, Similar questions have been asked before, but I’ve gone through all of the answers and the FAQs, and I can’t find an answer for the specific problem I’m experiencing: A lot of my local movie folders contain extras as well as the main movie. In most cases, Plex picks them up fine, but in this case Plex is ignoring some of the extras. The movie directory is structured like this: ``` Y Tu Mamá También (2001)/ Deleted Scenes-deleted.mkv Y Tu Mamá También (2001)-behindthescenes.mkv Y Tu Mamá También (2001) - Me La Debes-short.mkv Y Tu Mamá También (2001).mkv Y Tu Mamá También (2001)-trailer.mkv ``` Plex picks up the main movie file and the “-trailer” file, but nothing else. As far as I can tell, the above structure follows the Plex naming guidelines exactly. And there is no “.plexignore” file or any other obvious reason for these to be excluded. None of the reasons listed here appear to be relevant: [support.plex.tv/hc/en-us/articles/201543057-Why-is-some-of-my-content-not-found-](https://support.plex.tv/hc/en-us/articles/201543057-Why-is-some-of-my-content-not-found- "https://support.plex.tv/hc/en-us/articles/201543057-Why-is-some-of-my-content-not-found-"). The “Local Media Assets” agent is definitely enabled, and as I mentioned, the extra content for other movies is picked up fine. Any ideas? ---
**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\ **Post date:** [October 9, 2016, 10:50pm UTC](https://forums.plex.tv/t/why-cant-plex-find-some-extras/162497/2 "2016-10-09T22:50:16Z")
Which server platform? If Linux, NAS or BSD: Try without the `é` and `á` in the file and folder name The extras don’t need to have the main movie title prepended. Just name them after what they are. Makes it easier to actually read the title in the various user interfaces. ```auto Deleted Scenes-deleted.mkv Maing Of-behindthescenes.mkv Me La Debes-short.mkv Y Tu Mama Tambien (2001).mkv Trailer-trailer.mkv ``` ---
**Author:** ![silentmiles](https://avatars.discourse-cdn.com/v4/letter/s/7cd45c/32.png) [@silentmiles](https://forums.plex.tv/u/silentmiles)\ **Post date:** [October 10, 2016, 7:26am UTC](https://forums.plex.tv/t/why-cant-plex-find-some-extras/162497/3 "2016-10-10T07:26:54Z")
Thanks, that did fix the problem. Unfortunately, I have quite a lot of content with UTF-8 characters, and don’t really want to rename them all. Is there any way around this problem? My server is on a Synology NAS, and UTF-8 characters are supported by the OS. ---
**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\ **Post date:** [October 10, 2016, 1:32pm UTC](https://forums.plex.tv/t/why-cant-plex-find-some-extras/162497/4 "2016-10-10T13:32:19Z")
The fix in the last server version for this issue was unfortunately not sufficient in all cases. You may try your luck with this workaround until the complete fix is included in a new version of PMS: > **[subtitles not appearing](https://forums.plex.tv/discussion/comment/1273010/#Comment_1273010)** > > I’m stepping up to help you since @dane22 since I have a Synology NAS To install the Local Media Assets patch, the procedure is fairly straight forward. The best editor to use at this level on the synology is vi for as awkward as it may be. If... ---
**Author:** ![silentmiles](https://avatars.discourse-cdn.com/v4/letter/s/7cd45c/32.png) [@silentmiles](https://forums.plex.tv/u/silentmiles)\ **Post date:** [October 19, 2016, 11:42pm UTC](https://forums.plex.tv/t/why-cant-plex-find-some-extras/162497/5 "2016-10-19T23:42:45Z")
@OttoKerner – I haven’t tried the workaround, as I’m a little hesitant to make system patches. Do you know when a fix will be included in a release? ---
**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\ **Post date:** [October 19, 2016, 11:44pm UTC](https://forums.plex.tv/t/why-cant-plex-find-some-extras/162497/6 "2016-10-19T23:44:54Z")
> @silentmiles said: > Do you know when a fix will be included in a release? Sorry, no. ---
**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\ **Post date:** [January 7, 2020, 10:03pm UTC](https://forums.plex.tv/t/why-cant-plex-find-some-extras/162497/7 "2020-01-07T22:03:09Z")