# Why do the developers hate "Other video" users?

**URL:** <https://forums.plex.tv/t/why-do-the-developers-hate-other-video-users/726701>\
**Category:** Plex Media Server\
**Tags:** plex-home, server-windows, plex-web, other-dev, scanner-agent-dev, player-windows\
**Created:** [July 4, 2021, 9:02pm UTC](https://forums.plex.tv/t/why-do-the-developers-hate-other-video-users/726701 "2021-07-04T21:02:13Z")\
**Posts on this page:** 1\
**Showing post:** 15

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**Author:** ![anon18523487](https://avatars.discourse-cdn.com/v4/letter/a/49beb7/32.png) [@anon18523487](https://forums.plex.tv/u/anon18523487)\
**Post date:** [July 9, 2021, 6:36pm UTC](https://forums.plex.tv/t/why-do-the-developers-hate-other-video-users/726701/15 "2021-07-09T18:36:14Z")

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Got the xml. It’s as I thought.

> guid=“com.plexapp.agents.none://?lang=xn”

Your video has this as it’s identifier. Which is wrong. There should be something after those 2 slashes. Something is wrong so that the identifier is not being created properly. So your server is not actually merging the 2 videos, it’s creating the same messed up identifier which coincidentally causes them to be treated as merged videos.

It’s something specific with those 2 files causing the bad identifier.

You can try a [Plex Dance](https://forums.plex.tv/t/the-plex-dance/197064) on those 2 files to see if it will fix the identifier. I have a guess as to why this is happening and will bring it up with the team.

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