@BigWheel said:
sorry for the late reply. looks like it might not be updating the http cache for thetvdb when new episodes added and was/is using old bad data.https://support.plex.tv/hc/en-us/articles/202967376-Clearing-Plugin-Channel-Agent-HTTP-Caches
I’ll get to this shortly and see if it fixes it. The part I’m confused about is that when a new episode shows up, it fails to get the metadata but when I do the Plex dance, it succeeds in updating the metadata. Is there a difference in the way it gets metadata when a new show is added vs when a new episode is added?
Am I understanding correctly that when a new show is added, it downloads all of the metadata for the show and puts it in the HTTP cache and from that point onward it attempts to update the HTTP cache each time a new episode is found and then uses the cache in order to update the individual episode? Then the problem I’m running into is that the HTTP cache fails to update and then when it searches the cache for metadata, it finds none?
If that’s the case, there really seems to be a bug with updating the HTTP cache in Plex. I ran into this same problem affecting 5-10 shows in my library and a couple of months ago I bought an entirely new server, new installation of Windows and of Plex and it corrected it. The problem started coming back a couple of weeks later, however.
