# Why does MHzNow suddenly disappear

**URL:** <https://forums.plex.tv/t/why-does-mhznow-suddenly-disappear/780425>\
**Category:** Online Media Sources\
**Tags:** roku, livetv-streaming\
**Created:** [March 13, 2022, 11:28am UTC](https://forums.plex.tv/t/why-does-mhznow-suddenly-disappear/780425 "2022-03-13T11:28:42Z")\
**Posts on this page:** 7\
**Page:** 1

<div class="post-metadata">

**Author:** ![dkarensmith1\_gmail\_com](https://avatars.discourse-cdn.com/v4/letter/d/ba9def/32.png) [@dkarensmith1\_gmail\_com](https://forums.plex.tv/u/dkarensmith1_gmail_com)\
**Post date:** [March 13, 2022, 11:28am UTC](https://forums.plex.tv/t/why-does-mhznow-suddenly-disappear/780425/1 "2022-03-13T11:28:42Z")

</div>

Third time this has happened. One minute I am watching the end of a program on MHzNow, then return to the Live Menu - what I was just watching is gone. I checked for the shortcut icon, it’s missing too!

---

<div class="post-metadata">

**Author:** ![tom80H](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tom80h/32/19753_2.png) [@tom80H](https://forums.plex.tv/u/tom80H)\
**Post date:** [March 13, 2022, 1:56pm UTC](https://forums.plex.tv/t/why-does-mhznow-suddenly-disappear/780425/2 "2022-03-13T13:56:28Z")

</div>

I guess MHzNow is a tv-channel from your connected TV Tuner?

---

<div class="post-metadata">

**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\
**Post date:** [March 13, 2022, 3:20pm UTC](https://forums.plex.tv/t/why-does-mhznow-suddenly-disappear/780425/4 "2022-03-13T15:20:04Z")

</div>

> [@dkarensmith1\_gmail\_com](#):
>
> what I was just watching is gone

If this is live TV, and you watched a programme till the end, it is expected to be gone from the program guide afterwards.

Or are you saying that the whole channel is missing?

---

<div class="post-metadata">

**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\
**Post date:** [March 13, 2022, 5:44pm UTC](https://forums.plex.tv/t/why-does-mhznow-suddenly-disappear/780425/5 "2022-03-13T17:44:00Z")

</div>

If you could activate debug logging on your Roku and collect them right after the issue occurs next time, it’d be very helpful for investigating and fixing the issue.

> **[Roku Logs | Plex Support](https://support.plex.tv/articles/201377603-roku-logs/)**
>
> For investigating tricky issues, we may ask you to share your logs. There are two logs generally of interest in...

---

<div class="post-metadata">

**Author:** ![dkarensmith1\_gmail\_com](https://avatars.discourse-cdn.com/v4/letter/d/ba9def/32.png) [@dkarensmith1\_gmail\_com](https://forums.plex.tv/u/dkarensmith1_gmail_com)\
**Post date:** [March 25, 2022, 12:41am UTC](https://forums.plex.tv/t/why-does-mhznow-suddenly-disappear/780425/6 "2022-03-25T00:41:20Z")

</div>

MHZnow is a Streaming Channel provided by PLEX  
This issue appears each time Mhz does a major reload of its schedule of programming not only does the Short Cut icon go missing but so does the MHz Now listing from the PLEX LIVE menu

---

<div class="post-metadata">

**Author:** ![dkarensmith1\_gmail\_com](https://avatars.discourse-cdn.com/v4/letter/d/ba9def/32.png) [@dkarensmith1\_gmail\_com](https://forums.plex.tv/u/dkarensmith1_gmail_com)\
**Post date:** [March 25, 2022, 12:42am UTC](https://forums.plex.tv/t/why-does-mhznow-suddenly-disappear/780425/7 "2022-03-25T00:42:06Z")

</div>

The whole channel goes missing, then comes back

DEBUGGING???

---

<div class="post-metadata">

**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [June 23, 2022, 12:42am UTC](https://forums.plex.tv/t/why-does-mhznow-suddenly-disappear/780425/8 "2022-06-23T00:42:49Z")

</div>

This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.
