# why does my Plex media server disappear randomly?

**URL:** <https://forums.plex.tv/t/why-does-my-plex-media-server-disappear-randomly/196475>\
**Category:** General Discussions\
**Created:** [June 21, 2017, 3:07am UTC](https://forums.plex.tv/t/why-does-my-plex-media-server-disappear-randomly/196475 "2017-06-21T03:07:41Z")\
**Posts on this page:** 11\
**Page:** 1

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**Author:** ![PaDadof2](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/padadof2/32/9798_2.png) [@PaDadof2](https://forums.plex.tv/u/PaDadof2)\
**Post date:** [June 21, 2017, 3:07am UTC](https://forums.plex.tv/t/why-does-my-plex-media-server-disappear-randomly/196475/1 "2017-06-21T03:07:41Z")

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I have P.M.S. running on my pc, which I have set up never to sleep. I can see the server running in the notification area of the toolbar, but when I hit open plex, it doesn’t show up. I have to restart PMS, and then I can see it. Been doing this most of the day. Could it be a set up issue with my new ubiquity EdgeRouter X?

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**Author:** ![Peter\_W](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/peter_w/32/6556_2.png) [@Peter\_W](https://forums.plex.tv/u/Peter_W)\
**Post date:** [June 21, 2017, 6:31am UTC](https://forums.plex.tv/t/why-does-my-plex-media-server-disappear-randomly/196475/2 "2017-06-21T06:31:28Z")

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“see it” such as from a remote client or it does not appear on localhost through web browser (browse to local IP, not [plex.tv/web](http://plex.tv/web))? If it is remote, I’d recommend setting it up with a static IP and a manual portforward (well, you should do that regardless :-).

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**Author:** ![PaDadof2](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/padadof2/32/9798_2.png) [@PaDadof2](https://forums.plex.tv/u/PaDadof2)\
**Post date:** [June 21, 2017, 5:37pm UTC](https://forums.plex.tv/t/why-does-my-plex-media-server-disappear-randomly/196475/4 "2017-06-21T17:37:46Z")

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Could it be because I am running two plex servers on my network? I have a public plex (mikesplex), and a personal one(tower), that I have been testing on unRaid. I can’t access mikesplex, regardless of which option I choose, web, ip or ios app. I did have to migrate to a new OS, not sure if that has anything to do with it. There are the logs for mikesplex. Thanks for the help.

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**Author:** ![PaDadof2](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/padadof2/32/9798_2.png) [@PaDadof2](https://forums.plex.tv/u/PaDadof2)\
**Post date:** [June 21, 2017, 6:18pm UTC](https://forums.plex.tv/t/why-does-my-plex-media-server-disappear-randomly/196475/6 "2017-06-21T18:18:14Z")

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mikesplex ip address 192.168.0.110, win 10 pc, HP Z420 workstation, pms version 1.7.3.3937-70f781325

tower plex ip address 192.168.0.232 unraid docker, HP ML10V2, PMS version 1.7.3.3937-70f781325

I have a motorola 6313 modem, Ubiquity EdgeRouter X Router, xycel switch (not sure of model), luxul XGS-1008 switch which connects to both of my computers

when I said public plex, its one I let others use.

Both of these machines reside in my office

I’m glad to know there are no cameras in my house that I do not know about:)  
Sorry for the lack of info, I’m at work and trying to do too many things at once. If I a missing any info, please let me know what kind of info might help you.

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**Author:** ![PaDadof2](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/padadof2/32/9798_2.png) [@PaDadof2](https://forums.plex.tv/u/PaDadof2)\
**Post date:** [June 21, 2017, 6:44pm UTC](https://forums.plex.tv/t/why-does-my-plex-media-server-disappear-randomly/196475/8 "2017-06-21T18:44:37Z")

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I’m struggling to get screenshots to work over chrome desktop, but it brings me to the plex login page. I login with my credentials and it takes me to the tower PMS server, not mikesplex. mikesplex isn’t even an option, only tower and cloud (which I have not set up)  
Thanks for the replys

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**Author:** ![PaDadof2](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/padadof2/32/9798_2.png) [@PaDadof2](https://forums.plex.tv/u/PaDadof2)\
**Post date:** [June 21, 2017, 7:21pm UTC](https://forums.plex.tv/t/why-does-my-plex-media-server-disappear-randomly/196475/10 "2017-06-21T19:21:29Z")

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I did try that, but the only options I still have are tower and cloud. Mikesplex isn’t an option.

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**Author:** ![PaDadof2](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/padadof2/32/9798_2.png) [@PaDadof2](https://forums.plex.tv/u/PaDadof2)\
**Post date:** [June 21, 2017, 7:36pm UTC](https://forums.plex.tv/t/why-does-my-plex-media-server-disappear-randomly/196475/12 "2017-06-21T19:36:21Z")

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I have to get this project done at work. I will try more troubleshooting when I get home. Bossman isn’t happy I’m not getting his stuff done…about 3 hours or so, I’ll be back. Thank you again.

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**Author:** ![PaDadof2](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/padadof2/32/9798_2.png) [@PaDadof2](https://forums.plex.tv/u/PaDadof2)\
**Post date:** [June 21, 2017, 11:06pm UTC](https://forums.plex.tv/t/why-does-my-plex-media-server-disappear-randomly/196475/13 "2017-06-21T23:06:45Z")

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I just stopped the plex server on unRaid and still can’t access my other server, mikesplex.

Any ideas?

Could it be something with the copy/paste of the appdata plex folder when I updated my OS? I’m at a loss now.

I restarted plex, and now it shows up, but for how long?

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**Author:** ![PaDadof2](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/padadof2/32/9798_2.png) [@PaDadof2](https://forums.plex.tv/u/PaDadof2)\
**Post date:** [June 22, 2017, 8:53pm UTC](https://forums.plex.tv/t/why-does-my-plex-media-server-disappear-randomly/196475/15 "2017-06-22T20:53:49Z")

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Here is a new log just zipped a few minutes ago. Must be some network issues happening too, my music kept stopping today at work. I’m guessing of course. Thanks for the time you’ve spent helping.

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**Author:** ![Kraevin](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/kraevin/32/96968_2.png) [@Kraevin](https://forums.plex.tv/u/Kraevin)\
**Post date:** [June 23, 2017, 4:18am UTC](https://forums.plex.tv/t/why-does-my-plex-media-server-disappear-randomly/196475/17 "2017-06-23T04:18:06Z")

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Are both his Plex servers running off of port 32400?

I had awhile back 2 servers on a local network, 1 main server and 1 server for testing, and had random drop issues like above, i ended up changing the port to 32401 for my testing server, which seemed to correct the issue.

Of course he could be having a totally different issue, but something to look into =)

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [January 7, 2020, 11:26pm UTC](https://forums.plex.tv/t/why-does-my-plex-media-server-disappear-randomly/196475/18 "2020-01-07T23:26:01Z")

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